Customer Ratings & Reviews

First unit deliverer, the ice maker did not dispense ice. The second unit delivered worked fine.

We bought this one because my wife has specific capacity and dimensional criteria. Our last Samsung was a 29.5 SF giant and it only lasted 6 years. So we had to get another Samsung because LG and other better brands cannot meet our size criteria. We have had this since Oct 2023. It is now freezing vegetables in the veggie drawer, BUT only on the left side in the far back corner. The reason is... there is a cold air vent on the left wall hitting that corner of the veggie drawer. BAD DESIGN SAMSUNG. You rushed it to market. We are putting Styrofoam insulation on the inside of the veggie drawer on that side to compensate because if we turn the up temp of the frig, the top shelf will approach 40 degrees and we want 34-39F degrees throughout top to bottom. When set to 37 degrees the top shelf reaches 39-40F and the bottom shelf stays at 36F. The design of this frig is challenging us on that. Our last Samsung had no problem with temps, but lasting only 6 years... is not what you expect from Samsung but maybe some garbage you'd get from some cheap or dumb unheard of brand. SO, I got the 5 yr extended Geek Squad Warranty (this time) because I am expecting this frig to crap out sooner that your average Whirlpool and that's a shame. Hopefully there will be a large size (27-30 SF) side by side we can get from another brand in ? years when this craps out , because my confidence in Samsung when it comes to kitchen appliances making the 12-20 year mark is now very LOW. We also expect the ice maker to malfunction before the 5 year mark. That seems to be the 1st thing that goes whether the refrigerator is $400 or $3500. On our last Samsung frig the ice maker stopped working at about 2.5 years. This is usually true for all brands. Stick to Phones Samsung, at least you do that right.

And like this product good quality nice price and happy

The fridge works very well and does what it’s supposed to do. I thought the ice machine looked kind of small, it works well enough for us three but anymore than that could be a issue. Other than that its beautiful! It also makes my father in law Jealous! He wants a new fridge like a 12 year old boy begging for buttermilk!

So much room and easy to organize with all of the space, very happy with my purchase.

We absolutely love this fridge!! I wasn’t sure about getting a side by side coming from a whirlpool French door fridge we were afraid of not having enough space for the amount of food we usually have in the fridge.It has plenty of space in the fridge and freezer. It’s nice to not have to stuff all of my frozen food in a small drawer and being able to organize the freezer is a bonus!!!. The lighting is amazing and the crushed ice is a huge plus!!! Overall we are soo happy with our purchase!!!

Keeps things very cold. Fast ice cube maker. Frozen pizza box easily fits flatly. Shelves not adjustable in refrigerator side and many things need to be stacked. No drainage tray for water dispenser. Front is more of a dark gray rather than black and does show fingerprints. Today we had a screw dispensed in an ice cube...after 3 weeks of ownership.

Nice interior size. Cools fine. Love the side by side design - this is a great option for those of us who despise bottom drawer fridges. The freezer isn't quite frost-free. The water dispenser is well designed with three simple buttons and enough vertical space to get a 64-oz diner cup under it. Major caveat : this unit inexplicably ships with a large sticker (maybe 6" x 8") attached below the water dispenser that describes how to attach the doors. The installers didn't remove it. It took me a trip to Home Depot and more than an hour of scraping with a plastic spoon to get it off. Under no circumstances should I have to do that with a brand new, not cheap appliance, terrified I'll scratch it beyond recognition the whole time. Attached is a photo of the sticker mid-removal. This might not be a deal breaker for you but for me it severely undercut my satisfaction with my purchase.

If you don’t want the French doors then this is definitely what you need. I’m a single guy who loves to keep alot of drinks and deli and produce and this fridge far surpassed my expectations. It’s awesome and super easy to use. Highly recommend. Also I was worried about the ice machine at first but I have had this for two years now and it’s never had an issue.

All good so far. Only issue maybe a little water catch tray for the drip or 2 from the water dispenser. Very shallow catch now

Exceeded my expectations. I never saw it on a showroom floor, but glad we made this purchase. Great design and look. Make great use of space compared to the fridge we replaced (had the same capacity and double door design). Love it!

happy with the service and the store, except that it didn't arrive on the day it said in the delivery.

Love my new fridge. Love the color loves the lighting inside

Better than we expected! The handles are built into the door instead of fixed to the front. Has worked perfectly. Easy to move on and out for cleaning. Large and roomy shelves.

The Best Refrigerator it’s quite its very nice so proud that I purchase this Refrigerator. Just the amount of space I needed. The quality is exceptional go with any decor. Thank you Best Buy

I loved so far so good is perfect size work perfect

Realy like it so far. Nice space, water and ice works well. However I wish the ice maker had a larger capacity. I purchased silcome ice trays to compensate.

LOVE THIS REFRIGERATOR. SO MUCH SPACE. Ice maker is good! We have a big family it it keeps up with us!!!

Beautiful refrigerator. Great quality, real modern and sleek. My only challenge is that the water dispenser is positioned in a way where it’s easy for water to miss the cup and spill to the floor. Other than that, love the fridge.

Storage is solid, and the fridge cools quickly and efficiently