Customer Ratings & Reviews
- Model:
- RF28R7551SR
- SKU:
- 6355743
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.
This summary was generated by AI based on customer reviews.
Good product but expensive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Using this for a week and no issues. The inbuilt cameras within the refrigerator don't necessarily identify the products correctly
I would recommend this to a friendDoesn't have freezer drawer door bin
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's has everything that the last one had except for the freezer drawer door bin which I really liked for small objects. The biggest problem is that when you have a problem with a Samsung or LG appliance you can't find any service person to work on it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi rkatmont,
Thank you for reaching out to us, and we are glad to know that you are using Samsung Refrigerator. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
To better understand and appreciate our product let me share the specification sheet and product manual
Product Specification
https://image-us.samsung.com/SamsungUS/samsung/us/home-appliance/pdf/08152019/RF28R7551SR_V6.pdf
Product Manual
https://downloadcenter.samsung.com/content/UM/202106/20210623104017265/FDR_AW3-14-FL-HUB_DA68-03894A-03_EN_MES_CFR.pdf
For other concerns Please feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144809858
Thank you for choosing Samsung. Have a great day.
^^Ross
Dream refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well put together and a lot of thought was placed on it to satisfy the consumer
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Carol, thank you for your feedback on your Samsung Refrigerator. I am so glad you appreciate all the thought we put into our design and assembly. Thank you for choosing Samsung, we welcome you to our community. ^Brad
Nice Samsung refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. I don’t find it is compatible with Apple products unfortunately. Maybe I can’t find the way.
I would recommend this to a friendGreat refrigerator and great for techies!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always wanted a refrigerator with a tablet in it. It makes a great addition to my smart home! Got a great deal at the Best Buy Outlet in Ocoee Florida!
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your feedback with us, DarrellC. We are proud to be a beautiful and efficient addition to your home. ^Lo
I’m in LoVE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so Excellent, I have yet to learn how to work the tablet part but I love the refrigerator overall
I would recommend this to a friendLove the features of this smart fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I fell for this fridge the moment I saw it! I love the musical alert that we get when it is left open, its definitely a lifesaver with little kids.
I would recommend this to a friendTech Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good refrigerator but disappointed on spacing compared to the old refrigerator. Other than that the technology is super good.
I would recommend this to a friendAppliances
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice! Everything is perfect! The whole microwave, stove and refrigerator set are gorgeous.
I would recommend this to a friendFamilia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My familia is enjoying my Samsung Family Hub more and more everyday. My grandkids think I am the coolest grandma, they love it.
I would recommend this to a friendBest Refigirator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, and I love it...Thank to Bestbuy for making the purchase process seamless
I would recommend this to a friendFridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product the customer service was great as well. I’m looking forward to learning all of the amazing features it has.
I would recommend this to a friendWife loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it. It’s works as intended. I’m glad they were able to switch to a counter depth at my request without any hassle. This flushes well
I would recommend this to a friendSamsung smart hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung smart hub I really like this Refrigerator it had to be reset a few times the screen keeps freezing up but other then that it’s been good
I would recommend this to a friendMs Stukes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Would recommend this refrigerator. The refrigerator has a speaker and you can play music.
I would recommend this to a friendSatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very personal team that came to install my fridge door . Very informative they the whole process.
I would recommend this to a friendlove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it Samsung - Family Hub 27.7 Cu. Ft. 4-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friendI love it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a replacement from my older model. I have to have the light changed to the snack drawer, but other than that, it’s good.
I would recommend this to a friendSmart Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator. It has everything and more. It can tell you when items are about to expire. Whoa!!
I would recommend this to a friendLove this refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great. Love all the technology. Plays music very stylish. The pictures on the front are amazing. Great but
I would recommend this to a friend