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Customer Ratings & Reviews

Your price for this item is $3,509.99

Customer reviews

Rating 4.5 out of 5 stars with 668 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 668 reviews
  • Rated 4 out of 5 stars

    Love the Flex Drawer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box, so it had been listed as registered for warranty with Samsung. So it took me some time to get that fixed. I love the flex draw we use for cheese, lunch meat, shells, and quick snacks. There are some problems with the software trying to find out what is in the fridge. Samsung needs to update the AI. Overall love the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great. No problems. Love it. Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung smart family hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. The waiter dispenser could use a little better design.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    love it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is so amazing. I am so glad we got it. Best smart fridge ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the top of the line Samsung? Only the best. Eye catcher.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Great fridge overall. Would be better if it could access the play store

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    The refrigerator was just what we needed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look is great and the family hub has kept my wife and I on the same page.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera and space great to play music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line refrigerater hands down .would recommend to anybody .easy to use

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that you found that perfect fit for your family with our Fridge and its innovative features that make life easier. Welcome to the Samsung experience! ^Cat Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product . Love the storage it provides..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Family Hub Smart Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, plenty of room to store items. I love that it notifies you if the door isn't fully shut. I'd give this a 4.5. I find the ice to be a little smaller then I prefer. Overall, looks great, gets appropriately cold, and fits our needs. I'd recommend it if you like using technology such as the menu, recipes, internet, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice refrigerator except ice maker plugs up once in awhile

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge really worth the money and lots of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Great for space and we love the design!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great smart fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love all the smart features available with this Samsung fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Love love love this fridge!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the faster ice maker to the amazing quick screen this fridge has it all.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Excellent news, ravndude! Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge is very easy to use. The fridge is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome to the future of Kitchen Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift and she absolutely loves it. The one concern I have is that the Wi-Fi disconnects sometimes when not in use for a while and you have to go through the motions of reconnecting but otherwise it performs very well for what it is. I could not be happier and she receives compliments on this all of the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the function of the fridge! It has a strong plastic smell that has not left yet. We have had the fridge for 2 weeks. Somehow whatever the smell is has made our food taste badly. Basically the way it smells. We had to throw out a lot of food. I have baking soda in the fridge right now to see if that takes care of the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it ... this has been the best investment so far.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it,put lot of stuff,frozen stuff see better now.

    I would recommend this to a friend