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Customer Ratings & Reviews

Your price for this item is $3,509.99

Customer reviews

Rating 4.5 out of 5 stars with 668 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 668 reviews
  • Pros mentioned:
    Family hub

    Rated 4 out of 5 stars

    Happy with the fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the features if this fridge. The Family Hub is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and understand. Great product. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! I love it..lots of space for food

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Lots of space!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen. Can listen to music while cooking and cleaning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fissure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I love it!!! Easy to use and the best is finger print free!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Binod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I am enjoying with my new features fridge

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Everything I expected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot bigger then what I thought but love everything about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good design but needs some time to deal with Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge definitely looks good and most of it works fine. Like I was warned before buying this, the issues with hub is always present. The apps / controls using the hub froze multiple times and I have to reboot it to fix it. But it keeps happening again and again. I raised request to Samsung and they are yet to fix my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liking it, but needs space

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really pretty, but I don’t use any of the features just the music so I kind of wasted my money. Also, the cubbies in the door don’t fit anything. Only one cubbie holds half gallons of milk. All the other big stuff has to go on the shelves, which are also oddly unable to hold many big things.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality fridge with some great features for everyone to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have truly enjoyed this fridge! Being about to control the temps in all areas is amazing! Getting notified my child left the door open is a life saver. Being able to play music while the whole family is enjoying cooking brilliant! Being able to see who is at the front door without leaving the kitchen! I can’t believe I lived without this before now!!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MrsIngram! It sounds like you found the perfect refrigerator for your family. We are thrilled to know how much you all are enjoying it. ^Jecca Samsung

  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Refrig, Family Hub is perfect for using in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 4 out of 5 stars

    Cool refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is very large and looks cool and works with wifi.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Jojo1. We are happy to hear that the design and features of this refrigerator are perfect for you and your home. ^Lo Samsung

  • Rated 5 out of 5 stars

    Fun and fancy fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far impressed with it. Ice machine and cooling is amazing. Build quality is good Big screen iPad or tv it’s fun to use. Wish I could stream my Samsung tv which is not close to the fridge but on same network should be able to stream but it does not detect it. Other then it’s been good investment. Let see how it runs

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my refrigerator rig, looks great & so handy

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great refrigerator for a family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for a family I recommended for everybody

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much, Saamaa74! Samsung appreciates your loyalty. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Don't Delay Get Yours Today

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't take delivery of this item yet but I do know Samsung makes quality appliances as this will be my second Samsung refrigerator. I recently move and left my 12 year old Samsung behind for the new owner to enjoy as it was still functioning as it was day one which is why I'm back for another round.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. So many fun extras! Lots of room and storage.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that this Family Hub refrigerator is the perfect addition to your home, Carrielou23. Thank you for the 5 Stars! ^Lo Samsung

  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Awesome technology on a fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super roomy, very sleek look, very quiet when making ice

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    I love my new fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can look in my fridge while I'm at the store.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! We love that you love your new Samsung refrigerator! The inside image is a great feature that makes your refrigerator a perfect choice! Welcome to the Samsung family! ^Lena Samsung