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Customer Ratings & Reviews

Your price for this item is $3,509.99

Customer reviews

Rating 4.5 out of 5 stars with 668 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 668 reviews
  • Rated 5 out of 5 stars

    Keep family on the same page

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our purchase of the Samsung refrigerator with Samsung family hub. It keeps is organized, is a helpful tool for communicating with family members, and adds some fun to our meal planning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed how much space is inside of my new refrigerator compared to my previous Whirlpool refrigerator. I love the whiteboard to leave messages and listening to music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big one can hold everything

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator and hold everything that I buy from super market Very happy so far I just bought 9 days ago from 11/13/2019 Can not say much but I really like screen from this family hub Sound of music is ok Hope it work well and last long time without problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Wife's Dream Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works great. Wifi connection never waivers. Good adjustability for shelves inside. Love the middle (cold cut and kid juicebox) drawer. Freezer is a good size and holds everything we need it to for a family of four!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaker kept tripping but it was not the fridge’s fault. Just something to keep in mind if you’ve had your home built recently and they’ve installed the new sensitive breakers. Great experience with the delivery people, they were awesome. Very careful and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung features are incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been completely satisfied with Samsung products and I look forward to this product being the same.The window screen with all the options for calendar, special notes and things is exciting. I can't wait to experience the different options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice fridge but the ice maker is lacking. Its extremely slow and ice cubes are small and soft. Would like the option to be able to remove unused apps and add different apps. Freezer is great lots of room!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. The interior camera & family center tablet in the door seem excessive, but sure fun to play with. Love the spaciousness & ability to change shelf layout to accommodate taller items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an spacious, high quality appliance. The screening is so nice , you can see the interior without opening the fridge. The middle for is so convenient for the most needed items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was wanting a French door refrigerator forever but the prices were out of my range. I bought this with packages incentives and have loved this fridge from day one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is amazing. It has some may great features the technology is outstanding I’m very happy with this product. It’s worth every penny it’s the most expensive appliance I’ve ever purchased.

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 3 out of 5 stars

    Cool features but....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool features but poorly placed ice machine. Takes up the 1/4 of the top space...and makes shelf flimsy as well. We are returning it for a different model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to be a tech, just a little bit in order to understand this refrigerator, other than that, works great, the water, the icemaker. I need a refrigerator after 18 years this was a great Purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge out there!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the best! The refrigerator and kitchen is already the center of the home and this just kicks it up a notch. Love the look love the functionality love it all. I’d buy another one in a heartbeat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome once the app started working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite feature is the flex draw. I put frequently used items there. Love the ability to my own photos. Crazy thing is; I have the latest Samsung phone ( Note 10+5G) but couldn't use the family hub app second to incompatibility. App update a few days ago fixed it. The other issue I have is there isnt a freezer door been. It doesnt come with the fridge. You have to buy it separately. For such an expensive fridge this unacceptable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your experience with this refrigerator, Blakashade! Samsung values your opinions. We're glad to hear the app is working for you now. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this fridge. We have updated our pictures and can leave notes to the family. Plenty of space in the refrigerator I’m not too happy about the fridge because how I have to lay my Groceries but overall still a great fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been a great fridge. Love the color,so we bought a complete matching set. We ordered this set in May. With plandemic and all that fun stuff we got the fridge in January. I think it was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to thank Best Buy team at Crabtree valley Raleigh for helping me with picking out the best refrigerator for my new house , I love it and I really enjoy it every day, easy to use and amazing space I can fit so much food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was out of town when I received my refrigerator. But when I got home I couldn’t keep my hands off. It was such a good investment . But I don’t know if it is all the way finger resistant though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a couple weeks but so far, we love it. Tons of room, keeps food at temperatures and the smart hub is definitely entertaining the family. This has made the social distancing more bearable for our family.

    I would recommend this to a friend