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Customer Ratings & Reviews

Your price for this item is $3,509.99

Customer reviews

Rating 4.5 out of 5 stars with 668 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 668 reviews
  • Rated 5 out of 5 stars

    Smart House Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge, with so many different features! It has both Bixby AND Alexa, plays Spotify, it's like your phone on your fridge door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed it, Got it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This out of stock everywhere hard to find refrigerator finally showed up in inventory at Best Buy first. Grabbed it and had it delivered / installed. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have picked a better choice you get a chance to enjoy everything right in your kitchen exceptional room with the ability to make your time exciting music ,games ,memo and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love this fridge, the TV option when I'm in the kitchen, my phone pics so I can see my favorite photos, the shopping list option, being able to write notes. It's awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology in a refrigerator! We always forget if we need something in the fridge. Just go on the app and see with the internal cameras!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only concern is limited space for large standing containers such as milk gallons. Probably not the most practical purchase, but it’s a cool gadget and has some entertaining features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Fridge. Disappointing as far as not being able to add apps besides what is included with fridge. Overall a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung Family Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best Refrigerator I ever purchase. I give the Samsung Refrigerator five stars, everything about it, I love and it service my family perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the fridge except the left door has a very small shelf that makes no sense.. also, i hate that the internet doesn't always work since day 1. Always have issues going on YouTube.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Alexa! This link (https://bit.ly/360n2ww) has some steps you can take when the refrigerator is not connecting to the network properly. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical about buying this because I didn't want my children playing with the tablet but I can honestly say I'm proud we decided to purchase it. My family loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge! It looks beautiful and is so high tech! Volume is not super loud but good enough for the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator out.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the features on this fridge. The only downside is that it doesn’t store many taller drink containers like milk or juice. You have to get a little creative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. I can watch tv in my kitchen whilst busy cooking. It’s very convenient. If your are thinking of replacing your fridge please don’t look beyond this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great looks great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were debating over the LG vs Samsung, Samsung was the front runner with the family hub feature. Kids love it. Bought it couple of weeks ago, only good things to say so far

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    It's waste of money to by this refrigerator.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't but Samsun friz. It stopped working in 4 months. Samsung replaced the compressor. It doesn't fix the problem. Now they offered exchange. Spent lot of money, and it is not worth it with all these troubles.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, your name says it all and we certainly understand how frustrating it is when your expectations aren't met. It seems as though you're on your way to getting this resolved, but if you need further assistance or have any other questions, please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144107112) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Family Hub Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is is a fantastic refrigerator/freezer. Well thought out. I really like the music & picture access when entering the kitchen. I have to say this by far my favorite appliance!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have third drawer for drinks. the calnedar and the weather on the screen is nice to have in the morning to start the day and see what i have going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator. Had a problem with the mother board the 1st week called Samsung and they cam out and replaced the motherboard. Works great. Thank you Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GRAOWN MAN TOYS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AFTER READING THE REVIEWS ON THIS FRIDGE AND GOING TO SEE IT IN THE STORE THIS IS GOING TO BE THE VERY BEST TOY I'VE EVER BOUGHT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still new

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand New still in the box I will review it when I star using it once the remodeling of my kitchen is finished. It took to long for the delivery

    I would recommend this to a friend