Customer Ratings & Reviews
- Model:
- RF28R7551DT
- SKU:
- 6355754
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.
This summary was generated by AI based on customer reviews.
Good upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall. Ice Machine is too slow and too small. Would've liked to be able to add more apps.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Spartakuz, I would like to reach out and say congratulations on your new Samsung refrigerator and understand you have some issues with the design. I would like to forward this information to our design team for future product made with your in mind. We want to give you a warm welcome from our family to yours. ^Brad
great fridge great features app is disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App is horrible to link phone to fridge ! Hopefully they can update it and make it better.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your experience with us, zamsrt8. ^Lo
so far everything works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought all samsung appliances for my new home and I am very pleased with everything. The appliances look and work great.
I would recommend this to a friendSAMSUNG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic refrigerator. It is easy to use the hub portion of things and has a great amount of space.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not the refrigerator i wanted (too big to get in door) so i reordered another and its just as good
I would recommend this to a friendBest ever customer support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best customer support for appliance purchases that I’ve ever experienced. Thank you so much!
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the great product that I satisfied with it. I highly recommend this refrigerator for those who want it.
I would recommend this to a friendCan’t go wrong
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Refrigerator! Ice maker works and isn’t as some have reviewed at least for us.
I would recommend this to a friendRolls-Royce of fridges
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Rolls-Royce of fridges if your in the market. I strongly recommend
I would recommend this to a friendGreat Fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and high capacity fridge that keeps food perfectly cold
I would recommend this to a friendHigh tech must have
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator with awesome technology that I never knew I always needed.
I would recommend this to a friendLove this!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator! The color is beautiful as well, now I need to get all my appliances in this same color!
I would recommend this to a friend- Cons mentioned:Ice maker
Unreliable Freezer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three times now, since purchase, we have gone to our freezer and found that it has malfunctioned and thawed, losing everything in it. I don't know if it's through my efforts of cleaning it out or unplugging and plugging it back in, but it starts to freeze again later in the same day. Regardless, an unreliable freezer that you cannot expect to stay frozen is a terrible feature. It also doesn't help that there is no digital thermometer with the actual current temperature. It only shows you the SET temperature.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there MDrg, I see you are having a reoccurring problem with your Samsung Refrigerator freezer compartment and know that is very frustrating. I would like to offer some help to ensure this issue is resolved. Please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143510515. We thank you for being a part of our Samsung family. ^Brad
Samsung Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can completely design the screen that you want. It's amazing
I would recommend this to a friendFantastic deal!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really happy with this purchase. This refrigerator is spectacular!
I would recommend this to a friendGreat value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We exchanged the stainless steel to the black stainless just because of the color of our kitchen cabinets. Works great
I would recommend this to a friendHappy purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best refrigerator I have ever had not only is the color perfect but it's worth the price.
I would recommend this to a friendGreat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridg the music plays loud while having gatherings works perfectly fits all of our food .
I would recommend this to a friendExcellent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Would purchase again! Love this brand.
I would recommend this to a friendPerfect for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using it for a house with disabled adults and it totally helps them be more independent
I would recommend this to a friend