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Customer Ratings & Reviews

Your price for this item is $3,509.99

Customer reviews

Rating 4.5 out of 5 stars with 668 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the spacious interior, smart features, and touch screen of the 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub. They appreciate the convenience of the Family Hub features, the ample storage space, and the ability to control the refrigerator using their smartphones. However, some customers have experienced issues with the ice maker and the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 668 reviews
  • Rated 4 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious love the family hub. We have not been able to fill it up yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that Best Buy had this product in stock the same day I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to watch ytube while cooking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator works the money you pay you can't go wrong with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than Expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store demo was great. Having the product in home, it is more functional than expected.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Brandonian. We are happy to hear that this family hub refrigerator has been a great addition to your home. Thank you for the 5 stars! ^Lo Samsung

  • Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used to make fun of people for buying a fridge with a TV but is pretty awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with hub, works excellent keeps food cold and has plenty of storage room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and great prices. A very friendly environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE COLOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THEY COLOR AND I KNOW I WILL LOVE THE WAY IT WORKS WHEN I MOVE IN TO MY NEW HOME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, deliver removed doors outside so it could fit the openings on the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves the family hub.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a family. Numerous ways to keep up with and track day to day activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge everything seems so up to date. Cool picture feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is working just as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is with great joy that I can have what she wanted for Christmas in the new corner.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we didn't start using this fridge until 2021. It is awful. It just turns itself into store mode and that means all cooling is off. we've lost hundreds of dollars of food. I purchased geek squad protection plan. Its currently broke again, I've been calling and doing chats since Saturday, they don't have me a repair appointment and we just lost all of our food again. buyer beware !

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Beckyl,

      We appreciate you letting us know about what happened to your Samsung refrigerator.

      To better assist you with this issue, please contact the Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG).

      They can either answer your question or transfer you to your local store to answer your specific concern.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is Good, I like how i can play music with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this model. We have the older model of this same fridge and love that also

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much for choosing Samsung again, GregCruise! We're glad to know how happy you are. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Samsung hub refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and that’s the gest expense I have ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Music is tons better than I would have thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy to have it. Very usefull to have the screen. Highly recommended item.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey dmaero! We're happy to have you as a satisfied Samsung customer! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great refrigerator family hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this refrigerator Will recommend this to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need s computer course at first to operate. But I

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Clear pictures. Can be overwhelming with use of the instructions.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad you're getting to enjoy all the amazing features this refrigerator has, Nursenew! Thanks for the 5 stars. ^Jecca Samsung