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Customer Ratings & Reviews

Your price for this item is $2,267.99
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The comparable value price is $3,239.99

Customer reviews

Rating 4.4 out of 5 stars with 2300 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,300 reviews
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    I it's okay too big for what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working good right now have to see if it whole up this replaced one I had that didn't work out so good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit in our new home, convenient access to all areas and plenty of storage space for a family of 5. One of my favorite purchases so far.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Beautiful refrigerator...not made for short people

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. However, the shelf placements make it awkward to put anything tall on them. The limited door shelfs was a huge issue for us for our condiments. They have one very narrow one and you either have to use it or loose it all together. Same with the right side. Its either two mid size ones or one stupidly open space one. There should be more adjustable shelf options on the sides. Also my water doesnt refill over half the time, you have to take it out and out it back in and shut the door like 10 times until you hear it kick on. But there is a lot to love about this fridge also. The inside drawer inside the fridge is amazing and so convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    It's Samsung

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for a bachelor. Shelving is for small to medium height containers. Lots of space, but you must remember that it is a compact.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very Nice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really liked this refrigerator, it is however very large when it was actually in our kitchen. But it cools well and has lots of room and space inside.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy that this refrigerator is the perfect fit for your kitchen. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my research on the item and it has met and exceeded my expectations, plenty of room and the flex drawers makes storage for extra item easy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A dream came true!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would leave inside this fridge if I could! Stunning design! Looks like every single detail was really carefully chosen on this product. Simply love it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Michel! Sometimes dreams do come true! We're happy that you're happy! ^Jecca Samsung

  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Was great..... for 5+ months!! Zero Stars!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator on 11/04/2020. It was great until a couple of weeks ago when the freezer began to not freeze any more. We opened a warranty ticket with Samsung on 04/23/2020, and they sent a tech out on 04/27/2020. They concluded that it was a bad control board, ordered a replacement, and returned yesterday, 04/30/2020, to replace it. After replacing it, our water system quit working. The pitcher no longer auto fills, and the front panel does not dispense water. They came back today, 05/01/2020, and have now determined that the replacement board was bad, and they believe there is a compressor/ sealed system refrigerant issue. We are scheduled for our 4th tech visit next Thursday, 05/07/2020. We will have been without a freezer and flex zone for two weeks come this Wednesday. If they can not get it fixed on Thursday, I want to start the refund process. It is a very sleek and appealing refrigerator, but it is like a hot chick with a STD. My best advice is go with LG!! Our last fridge was LG, and we only had to replace it because the doors were falling off after years of young childrens' abuse.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Chris! I see that you're working with an authorized Samsung service center to resolve your issue. Thank you for taking the time to share your experience and for being a Samsung customer! ^Ty Samsung

  • Pros mentioned:
    Space, Temperature control

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying our new Refrigerator - Really like the extra drawer that allows us to get the items we use most without having to open the large doors - I think it keeps things colder. Freezer has lots a space since ice maker is in the door. We like that too. Installers were great. Had limited space and they got everything in place. They were very careful in the tight doorway.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue so far is the ice isn't frozen solid and is wet and clusters together

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge frige

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my frige. Its kind of bigger than I expected but its perfect.. so everything works fine. I'll check back in 6 months and give an update.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance, Food showcase

    Rated 5 out of 5 stars

    Samsung makes a great showcase refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to wait a few months before I wrote a review but I really love this refrigerator. Fingerprint free is a huge bonus and the showcase door as well. Love the flex drawer as well that you can set at a different temp. Huge improvement over my previous fridge. Thank you, Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. I like how you can just open one side of the fridge door without having to open the whole thing! Storage is great! Lots of space to store

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love the extra storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the self filling water pitcher. And the extra pull out fridge draw is fantastic. The freezer has a lot of organized room.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space in this refrigerator, but had a difficult time with the foldable shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refer than our old kitchen aid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refer, good value, easy to use nice looking. Great people to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Lots of room, beautiful black stainless. No fingerprints. Love the water pitcher feature. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Food showcase

    Rated 4 out of 5 stars

    good product, but upgrades may be unnecessary

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was a great end of the deal. Also received two separate rebates from our local electric company. We researched and found the deal at Best Buy to be the best, especially considering the sale and rebates. My wife had her heart set on this particular unit due to the auto-filling pitcher and the "food-showcase" door. I believe those two features bumped up the cost by a few hundred dollars. In the end- not worth it for us. We don't really utilize either feature. So consider if those features are important to you My biggest issue is that we tend to store several tall drinks (milk, orange juice, soda, etc) and we don't have enough room. The shelves to slide and fold into various positions, which is a big plus! However, with older children, everybody has their own stuff and space can be tricky. For our first new refrigerator in 15 years, we're pretty happy overall!

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it looks and all the space it has. My favorite feature is the built in water pitcher with auto refill, No more needing to wait for it to fill. Only problem is with the ice maker. It started only dispensing crushed ice.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator with different section for different items. We’ve only had it for several weeks and loving it.

    I would recommend this to a friend