Customer Ratings & Reviews
- Model:
- RF28R7351SR
- |
- SKU:
- 6323227
Customer reviews
Rating 4.4 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
The flex drawer has been exceptionally helpful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size and ease of use have turned into hallmark of this refrigerator for us. The way it fits with the other Samsung appliances makes for a beautiful upgrade to our kitchen. We have never bought new appliances in nearly 40 years if marriage and we are very pleased that we chose Samsung appliances!
I would recommend this to a friend - Pros mentioned:Fingerprint resistance, Space
Rated 5 out of 5 stars
Spacious fingerprint resist refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very appealing to the eye. I love that my kids fingers don’t leave marks all over it. This model is very spacious and the built in water pitcher has been a hit for my family.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is advertised that the finish is fingerprint resistant. Our 18 month old granddaughter has proven this statement to be false! The pitcher on the door leaks as you pour water into a glas very badly. Upon calling service to get a replacement, the Samsung tech barely spoke english and took 45 minutes for her to finally understand what my issue was. Overall we love the frig. The door compartments seem as though they will hold a lot, but fill up fast! The best feature is the center drawer. The only thing that would make the drawer better is if it had adjustable walls instead of the metal bars. Small yogurts tend to roll and get stuck.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Tasmania, I wan to congratulate you on your new Samsung Refrigerator and appreciate you taking the time to post a review. I understand you have some concerns with the design of your flex drawer and would like to forward that information to our design team for future products made with you in mind. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Space
Rated 5 out of 5 stars
As always Samsung is good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has lots of room to put as many thing as people wants and the compartment has good innovation
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Tons of space!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a huge fridge! Love the flex zone. Only wish you could adjust shelving inside. No other complaints!
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great family refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a family of 4, it’s been a good fridge. It has a ton of space and the temperature switches are great.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 4 out of 5 stars
Powerful and black stainless steel - looks royal a
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More space and ease of operation using a smart phone. Alerts and notifications for doors open and close. Flex drawer always a good option to store more repeatedly used food or drink items.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Food showcase
Rated 5 out of 5 stars
Excellent decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying the versatility of this refrigerator, especially the food showcase door.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfy with this item just the right complement for my kitchen, is wide big enough for our family
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Size of the refrigerator and the sale price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looks and very spacey fridge. The ice and water dispenser is very convenient for the kids.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space, Temperature control
Rated 5 out of 5 stars
Spacious and nice looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful spacious refrigerator with lots of storage shelf space. Only downside is that that you cannot stand up large size bottles and the door has limited room for large size bottles. Overall a solid good size fridge that has digital controls for temperature.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Beautiful and practical
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room and versatile. Holds lots and easy to change height of shelves. Looks great too.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, beautiful color. I love how spacious and how easy it is to organize everything
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Food showcase
Rated 5 out of 5 stars
I love my 27.8 cu. ft. 4-Door French Door Refriger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's everything and more. My family can't get enough of going in/out of it..... Best purchase ever
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is very stylish and well designed. Inside control are handy and elegant. A plus to any kitchen.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Very functional and sleek in design!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, very functional door-in-door, overall very spacious. Love my new fridge!
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Good Fridge, Space is a little finicky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the extra drawer, we put all of our four-year-old's food in there so he can reach and doesn't keep opening the door exposing all of our food to the warmer air. Finger prints show up pretty good on ours, but there IS a version with anti-fingerprint. It's not the worst, if you have little ones, you don't care because you know what bad really looks like. Space is odd, there are some small shelves that really don't fit a lot of things. So we have some space we can't use like we'd like for that reason. Would be great if this model had a self filling feature for your water, but the built in water jug that you can put lemons and such in for flavored water is well worth that missing feature. All-in-all a great unit. Would recomment.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your detailed feedback with us, Clambo. We are happy to hear that you're enjoying this refrigerator. ^Lo
- Cons mentioned:Ice maker
Rated 4 out of 5 stars
LIKE MANY FEATURES SO FAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ALL'S WELL EXCEPT THAT THE ICEMAKER DOESN'T ALWAYS WORK..
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Amazing Fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious refrigerator with a more advanced/modern look. Perfect for a family home.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Awesome Refrigerator!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got my refrigerator installed today. Already so awesome. Everything works great! Best Buy installers were awesome! Easily and carefully removed the old one and same with new one coming in. Its so roomy and I thought my last one was. Love the little added features like the inside water pitcher. It got cold temperatures right away. Love the deli tray being in its own drawer. Love Everything so far.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
I would recommend this to a friend






























