Customer Ratings & Reviews
- Model:
- RF28R7351SR
- |
- SKU:
- 6323227
Customer reviews
Rating 4.4 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very attractive and spacious. Quiet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controls are a mystery to operate but default settings were fine. The shelves could be spaced more conveniently for tall bottles. The skin is very thin and already has some dents in bottom drawer front from kids shutting with their feet. I didn't think iI would like the drawer system but it actually works very well for segregating leftovers and frozen selections.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Cons mentioned:Ice maker, Noise level
Rated 1 out of 5 stars
Fridge color and fingerprint resistant is great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased In September/2019 within 5 months ice maker went out and only thing I dont like is when ice is being produced is very loud. For an expensive Fridge it shouldn't have these issues. Not a happy Customer for having it for a short time' I believe I need to get a certain amount reduce on my financing. Would like to be contacted if not' I'm going to make a major complaint and file a suit..
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
No, I would not recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
LOVE..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Wife and I love this frig so much! We are always in it.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Pros mentioned:Fingerprint resistance
Rated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good to use and like the color black and finger print resistance
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
Amazing fridge!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator! Great price, color, functions, and design!!
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Lots of storage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very happy with this fridge, we really don't use the water pitcher or the quick open door as much but it's nice to have I suppose. Capacity is nice and can cram a lot in it!
I would recommend this to a friendRated 5 out of 5 stars
Worth the investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We took a couple days to make up our mind on this fridge, and we are very pleased with the decision made. Met and exceeded our expectations with the multiple features this unit has to offer, the only down fall we could find is that it does weigh a bit more than others of the same category. If you have the force to move it we’ll go ahead you won’t be disappointed
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
No, I would not recommend this to a friendRated 4 out of 5 stars
We love the refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We gave it a 4 star because we received it on a Saturday and it said it takes 24 hours for the freezer to get to working temp. It took almost 48 hours. I almost called best but to come get it. It is working fine as of right now. We're loving it so far.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Gladis did this purchased love all the space on this fridge!!!
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
Very nice refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn’t realize it was not stainless on the sides. The salesman told us the flex drawer could be used as a freezer, which I hope someone corrected him on by now. Not a huge deal as the freezer is a good size. Works great and installation was quick and easy. The Best Buy installers were knowledgeable. I would recommend this fridge.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 4 out of 5 stars
Delivery Service Is Poor!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product seems to fine, so far. Was not enamored with the delivery service. Left a lot to be desired. All they wanted to do is drop it and leave. Really that I should hook up the water line for ice maker and dispenser. Were going to move the old fridge to the cellar. Had to remove doors to make that happen. Complained about that, didn't have enough time to complete that move. Someone would come the next day to move and "rebuild" the old unit. That never happened. To thi day it never happened.
I would recommend this to a friend Rated 5 out of 5 stars
Design improvements over the previous generation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this as as replacement for the same model 5 yrs ago. This unit corrects two issues with the old one. On the old one the center draw had its controls on the top of the draw and moisture can penetrate the switch and corrode it (had to replace it 3 times). The new one moves all the controls inside the right door (better design). Also so far the ice maker works fine (on the old one it failed 3 times). All in all they have fixed the design deficiencies of the previous design. The only weird change is that they don't include the door bin on the freezer. I am ordering an one from an older model as they say it will fit.
I would recommend this to a friend- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Best looking Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fridge looks great and stays at the temp we set it to at all times.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for the kind words and 5 Stars! We are proud to have you as a satisfied member of our family, John. ^Lo
- Pros mentioned:Size
Rated 5 out of 5 stars
Excellent refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right size and excellent features with a price that can't be beat
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
very nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this fridge.love the extra door and all the compartments.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Smart
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very smart piece which is very appealing to eyes and enhances looks of your kitchen. The installation was a breeze with geek squad and the interiors are very roomy with ease of use.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
It’s excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it very much. Easy to use . And very convenient
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new fridge! Very spacious! Beautiful color!
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Amazing fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator, many components. Alot of space.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Great fridge works great with smart things app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is awesome, there are definitely more pros than cons, it works well and is easily paired with the smart things app, and the auto filling water pitcher is awesome. Only cons are the water pitcher leaks somewhat when you pour strangely it doesnt happen all the time just on occasion, it maybe due to how the runner seals when you put in together, the only other thing I'd be aware of is the middle drawer, the lock mechanism ismt strong enough to hold against a dozen or so soda cans, itll eventually make it's way one way or the other even when with the slightest jolt from opening or closing
I would recommend this to a friendBrand response from Samsung
Posted .Great news, Macrich. Thank you for choosing Samsung. ^Lo































