Customer Ratings & Reviews
- Model:
- RF28R7351SR
- |
- SKU:
- 6323227
Customer reviews
Rating 4.4 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Like the layout of the icemakes makes for more roo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is layed out well and makes for more room in it.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Looks amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully it works as well as it looks. It did take a full 24 hours before it got to proper temps
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 5 out of 5 stars
Great Refrigerator not happy with IceMaker
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are pleased with our Samsung Refrigerator. Our only concern is the ice maker. We work at emptying the ice, but after being away for a long weekend, it freezes up and will not rotate to dispense ice. After searching online, it appears it’s a Samsung ongoing issue.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Pros mentioned:Food showcase
Rated 5 out of 5 stars
Fridge Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge, previously had same one at house we recently sold. Only negative was the wrong color was ordered though by store so we had to have it exchanged. The black stainless is sharp, just didn't match our other appliances.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend Rated 4 out of 5 stars
Nice refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems as of now. First time user of Samsung appliances
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendRated 4 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a ok refrigerator. Samsung is not the best brand !!!!!
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt think I would ever be saying I love a fridge, but I love this fridge! The convenience of the acess to the front storage, the size, the water pitcher, it is all so wonderful. I like the sleek look of the front and the freezer has great storage.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Samsung 4 door French door fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It’s only drawback is that it doesn’t have enough flexibility in shelf placement in the main refrigerator. Freezer is great and middle deli drawer is wonderful! Fridge has many more positives than negatives. Love this fridge!
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Fantastic buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on sale. Great bang for the buck. Beautiful addition to our kitchen. So much so, that we went out and bought matching appliances!.Highly reccomend. Love the middle drawer where I put all ingredients for a green smoothie.
I would recommend this to a friend - Pros mentioned:Fingerprint resistance
Rated 5 out of 5 stars
Great fridge with lots of features.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excited to install and start using this awesome fridge. The features are just what we wanted-/full size, finder print resistant, door ice maker/water dispenser with separate controls, door showcase, adjustable extra drawer, water pitcher and so many more. Best Buy was a great help in our decision making.
I would recommend this to a friend Rated 4 out of 5 stars
Bought again for new home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for our old home 2 years ago and then again for a new home we just purchased. Love the black stainless, that one of the shelves is retractable for beverages. Have not had any issues with the icemaker so far. Our old model would push itself out when it pushed the ice to the front, so you'd constantly be pushing it tight. We had it replaced in the old model, but told it was addressed with newer models. So far so good.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it’s set up it’s quiet lots of room I think it’s the best refrigerator that I’ve ever had
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendBrand response from Samsung
Posted .Excellent News! Your new refrigerators sleek design and ample storage space is a wonderful addition to any kitchen, and glad you found that in our fridge. Welcome to the Samsung family! ^Cat
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New fridge Absolutely love it Works great for our family Delivery guys were very professional
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 5 out of 5 stars
Keeps things cold.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, keeps things nice and cold, unlike my old one which had stopped doing that. Minus a point because the water pitcher leaked, but a quick call to Samsung and they're sending me a replacement. Wish I'd been able to wait for it to be discounted by $1,000.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Water/ice down-spout
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something on the water/ice down-spout isn't working properly. A normal drinking glass is not big enough to catch crushed ice. I have a technician coming out next week to check it out.
No, I would not recommend this to a friend - Cons mentioned:Ice maker
Rated 1 out of 5 stars
Stay Away.... ICE MAKER TERROR
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product would easily be a 4 or 5 if not for the ice maker issue. Go and google french door Samsung refrigerators ice makers. It is not a situation where you think it will not happen to me or teh one I buy. IT WILL. This is not a BEST BUY problem at all, I love shopping at BEST BUY. I also love Samsung products have them all over the house. I am reaching out to Samsung to see if they are willing to do anything to make me whole on this problem. If they make it right, I will come back and report. (Also there is a class action lawsuit on this issue)
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your ice maker on your Samsung Refrigerator. I realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142478667. We thank you for being a part of the Samsung family. ^Brad
Rated 5 out of 5 stars
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Purchase, I am actually very proud of buying this item. Exceeded my expectations.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendRated 4 out of 5 stars
Awesome refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the water container in the interior compartment
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Great Fridge!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge, it has an elegant look to it. It is very spacious and I love the double drawer. It has a built in pitcher that water fills automatically with diffuser. The WiFi is an added bonus specially if you have little kids forgetting to close the door. Overall I am happy with this purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Love the two divided drawers and the extra door on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great so far. The convince of only opening half the right door is great. The dividers in the refrigerator drawer and the freezer drawer make things much easy to organize and access. The water pitcher of cold water is nice when filling water glasses on the table.
I would recommend this to a friend































