Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
What we wanted.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with our new items. Refrigerator and TV. And air conditioner. So far.
I would recommend this to a friend- Pros mentioned:Space
Great refrigerator for whole family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s got all the cool features but it also equally very functional. Space designs are clever to store for your family needs. The design allows you to organize various items for each of convenience and reach. Must have for any family.
I would recommend this to a friend - Pros mentioned:Fingerprint resistance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 27.8 cu. ft. 4-Door French Door Refrigerator with Food Showcase Fingerprint Resistant - Black stainless steel is great.
I would recommend this to a friendBrand response from Samsung
Posted .We are so excited to hear that you are enjoying your new refrigerator! Thank you for being the best part of Samsung! ^Shay
Excellent Service on Installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Install on my new refrigerator. Dave and his partner were fantastic.
I would recommend this to a friend- Pros mentioned:Space
Best Fridge Ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The kids and I love this fridge. Its very spacious and comfortable. I like the idea of having the freezer at the bottom and you can move the divider and accommodate things the way you wish.
I would recommend this to a friend Samsung Is Setting The Bar High
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down best fridge I have ever owned everything about it is fabulous! 10/10.
I would recommend this to a friend- Cons mentioned:Ice maker
Nice fridge but ice maker issues
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this fridge with the exception of one thing. The ice maker! I literally have to take it out every 3-4 days and clean the ice off the buttom of it or it gets frozen in place. I have since read the reviews and would have purchased a different brand if had known this because it is a long-standing issue from what I have read. Frustrating that Samsung wouldn’t correct the problem. For the amount of money I spent I would’ve expected not to have this kind of an issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your ice maker freezing over. When the issue is present and frozen over, Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142507768. We thank you for being a part of the Samsung family. ^Brad
Great refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love inside water pitchers with infusers,black stainless looks great
I would recommend this to a friend- Cons mentioned:Ice maker
Very user friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first drawer is very versatile from fridge use too freezer use. The ice maker has a big storage. The downside is that it takes up space inside the fridge. But overall pretty happy with this product so far. I have had the fridge for 1 month now.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is very excited for your future with this refrigerator, Fpowell! Thank you for choosing us. ^Jecca
- Pros mentioned:Space
Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing appliance. The 27.8 cu. ft. worth of storage space really does the trick. The temperature features are amazing and you can customize so many things from the inside of the refrigerator to give the best temp for each space you have.
I would recommend this to a friend Affordable and not to fancy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ! Silk look, the lightening inside of fridge is incredible . Loving it!
I would recommend this to a friendGreat Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the look and function of the fridge would definitely recommend
I would recommend this to a friendNice Modern Upgrade Look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modern looking, easy to open doors and very customizable selves for tall bottle and items. Had to adjust height of top door because they were not even.
I would recommend this to a friend- Pros mentioned:Size
Best fridge for dollar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent large refrigerator love easy open window and no longer waste money in bottled water as the filter and extra charcoal system gives us refreshing water all day n night long
I would recommend this to a friend Nice features not normally available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having the built in water infusion bottle has Mae it easy to drink more water.
I would recommend this to a friendBrand response from Samsung
Posted .That's wonderful to hear, Steph! Thanks for the 5 stars. ^Jecca
- Pros mentioned:Fingerprint resistance
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung appliance set...this fridge is elegant and spacious plus great for the kids finer print resistant and the display glass is a plus would definitely get this if your thinking about getting one
I would recommend this to a friend - Pros mentioned:Size
Samsung four-door Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old refrigerator had come to the end of its cycle I spent a couple of days researching different refrigerators and settled on the Samsung so far very pleased with the purchase would highly Recommend it
I would recommend this to a friend - Pros mentioned:Fingerprint resistance
Notifications
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge and color and finger print resistance! Still trying to decide what to put in the flexzone but love having it as an option! Connected it to my galaxy and it gives me alerts and notifications
I would recommend this to a friend Lots of room. Great organization features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. It organizes well and the size is perfect!
I would recommend this to a friend- Cons mentioned:Ice maker
Works great. Very quiet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good product, except for one thing. The ice maker. Maybe one day the will perfect it. For now, it works mediocre.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Beth! You can use the information in this link (https://bit.ly/2OFma8T) to help you get the best performance out of your ice maker. ^Jecca