Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Great Fridge!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Refrigerator - great value and runs perfect. Tons of space and love the extra drawer in the middle!
I would recommend this to a friend Love the water pitcher and the 3rd door for bevera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement to my French Door that quit working.
I would recommend this to a friendso far so good for the first week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tuscan color looks great. Learning where to put things is always a challenge when you have had product for 1 week. One thing we noticed is the users manual does not contain some of the info you would want. Last thing is, if you have to change the water filter, you must pull out the refrigerator and turn the water off in the back before you can take the water filter out and change it. Then you have to turn the water back on and push the item back into place.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a couple of days but by far the best one I’ve had
I would recommend this to a friendGreat Fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the price! Nice quality and service!
I would recommend this to a friend- Pros mentioned:Space
Love this fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant about getting this fridge since I need a large freezer. The freezer holds all of our weekly needs. It did not have enough storage for milk, juice and tea jugs but we removed the shelf and that solved our problem!
I would recommend this to a friend - Pros mentioned:Space
Nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator! No problem so far. Has a flex drawer loving it. The bottom drawer freezer is bigger than I thought it would be. Alot of room up top. Great refrigerator would recommend!
I would recommend this to a friend Top of the line refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Very roomy and bright. Easy to use buttons
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Refrigerator, perfect even for my small Condo!
I would recommend this to a friendPlenty of room!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying this refrigerator! Love the pull out drawers!
I would recommend this to a friendLove it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exellent merchandise Exellent service Exellent choice
I would recommend this to a friendGreat fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Looks awesome in the house! Always buy Samsung!
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate the loyalty, Drew03! Samsung is honored to be part of your home. ^Jecca
- Pros mentioned:Space
Nancy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! The freezer has lots of room. The Flex draw is great option to have if you are needing extra space for wine or freezer items. The refrigerator area is big enough for a large platter
I would recommend this to a friend - Cons mentioned:Ice maker
It's a solid frig
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a replacement for a previous years model.. the new design is very nice and it appears to be very functional.. ice maker is what u gotta watch out for
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for being a loyal Samsung customer, Heff. We are happy to hear that you're enjoying your upgraded fridge. ^Lo
Great fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The black look is very sleek and the inside is very customizable
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is pleased to hear that that the sleek look of black stainless is a great fit for your home. Thank you for the 5 Stars! ^Lo
Good use of space and like the color.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Standard dimensions and picked up a few square feet of space.
I would recommend this to a friendBrand response from Samsung
Posted .We are so happy for you, cardiofuse! Thank you for being the best part of Samsung. ^Jecca
Great for big family’s!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great quality and color is beautiful! We loved it!
I would recommend this to a friendLooks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this in a flip with white kitchen - looks awesome.
I would recommend this to a friend- Pros mentioned:Temperature control
Good buy…
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In general a good buy. Spacious freezer. Keeps food cold. The convenient condiment holders that can be carried is great. The extra water jug refilling is great. However, the jug started leaking around the seal about a month after use. We tried cleaning and drying around the seal but didn’t work. Wonder if it’s covered under warranty.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Lez1.
Thank you for your review. We apologize for the inconvenience if the jug inside your refrigerator leaks, which was less than ideal and did not meet your expectations. We are always here to help.
If there is a leak from the water filter, follow these steps:
1. Open the rubber cap and drain the water.
2. When draining is complete, the indicators stop blinking and turn solid.
3. Close the rubber cap.
- If the indicators continue to blink, this might be a system failure. Contact a local service center.
To prevent the water pitcher from tipping over or leaking, ensure the water pitcher fits in the water pitcher holder and ensure the sealed mouth is properly inserted.
I shared this link about "Water Leaks in a Samsung Refrigerator": https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-autofill-water-pitcher.
You may also refer to this video about "How to Prevent and Stop Water Leaks from your Refrigerator": https://www.youtube.com/watch?v=uU6XADBosVo.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144882041) when you message us to help our team pull up your information.
Have a great day.
Melardo
Awesome refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this refrigerator and glad we chose this model.
I would recommend this to a friend