Customer Ratings & Reviews
- Model:
- RF28R7351SR
- |
- SKU:
- 6323227
Customer reviews
Rating 4.4 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung Refirigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this thing. Fun to monitor it from my phone.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Great fridge and love the drink showcase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a deep fridge and we currently love the filter water jug. We assumed it wasn’t going to be big enough for everything but with the adjustable extra storage it worked like a charm
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Showing Off My Showcase Door!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and I love the showcase door and the water pitcher inside. Looks great in my IKEA Kitchen and can fit so much dang food in this thing! I love my Samsung appliances.
I would recommend this to a friend Rated 5 out of 5 stars
great value! get this one!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had purchased a more expensive model with 5 doors and super fancy, also I wanted "made in America"... anyway 3 years later, and after a dozen repairs, we decided to bite the bullet and buy a not "made in America" and get this Samsung... WOW, where to begin... this fridge is the best value ever! and it feels in some ways fancier the one that coasts almost double of this one. also if we feel insecure we have the Bestbuy 5-Year Standard Geek Squad Protection. I am hopeful I won't need it like the last one (unfortunately not bought at best buy). but I know if I do it will be fully covered.
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Elegant Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's elegant and chic. Space is well thought-out. My first bottom freezer, I was afraid it would be too deep and would be a disorganized mess. Not so. Food does not shift when opening and closing.
I would recommend this to a friendBrand response from Samsung
Posted .Excellent News! Your new refrigerator is sleek in design and ample storage space it. Welcome to the Samsung family! ^Lena
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator convenient loves that it has a water filter inside the refrigerator. Absolutely love the drink drawer. The Best refrigerator I have seen yet
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
This refrigerator is fantastic.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much room and l love the flex-space adjustable drawer. Also, our delivery guys were very professional and friendly. Great experience!
This review is from Samsung - 27.8 Cu. Ft. 4-Door French Door Refrigerator with Food Showcase - Tuscan Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Mrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s beautiful, great space for everything , jar for water , flex drawer ! Next one We get will be a counter deep though !
I would recommend this to a friend - Pros mentioned:Space
Rated 4 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent fridge with all that I could need. It feels spacious, organized and modern.
I would recommend this to a friend Rated 4 out of 5 stars
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the water infused pitcher in the ref. The flexible drawer. The front door to open just the door not the whole thing. It’s great.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this refrigerator for the size and color. We had another brand which lasted only 5 years. Decent price for what we wanted.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 3 out of 5 stars
Terrible Ice Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge over all, but the ice maker is complete garbage. I’ve had it replaced 3 times and have had to pull the whole ice maker out to de frost it every month. I love everything else about this fridge, but that a big issue and does keep me from recommending it to friends. Purchased 11/2019. Not looking forward to my geek squad plan running out later this year.
No, I would not recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great new fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new Samsung refrigerator! Lots of space, great having the dual purpose drawer, love the sliding shelves that give you more tall item space.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Wow.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. I like how u can actually set temperature for all 3 areas separately. Will buy again if second refrigerator goes out.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Pros mentioned:Fingerprint resistance
Rated 4 out of 5 stars
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprint resistance works as promised. The cooling sound is a bit loud.
I would recommend this to a friend Rated 1 out of 5 stars
Horrible Custumer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product: We like the fridge but we the spacing is kind of different on the inside. You can't stack like you can in other refrigerator but I like the design of the fridge. It takes time to get used to. The water pitcher can be set on automatic refill my daughter figured that out. My friend had this fridge said gave her nothing but problems but we have had ours for a month. It says it is fingerprint proof that is not true at all. The water leaves water spots so you have to wipe that part more to look neat and clean. The gallons actually go in the door we didn't know that. Not lot's of room for tall items so big items from Sam's won't work in this fridge well. You can make some things work but not a lot of things at one time. We have been using our downstairs fridge for leftovers. The fridge got scratched in the process and had a horrible experience getting it replaced. Just horrible
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi Moe711! I'd like to provide this link (https://bit.ly/3nnxKHt) to some things that can help with the fingerprints and water marks on your refrigerator. ^Jecca
Rated 5 out of 5 stars
Fridge makes the whole family happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Size, capacity, showcase door, and flex drawer Cons: None thus far. My wife loves the capacity and is happy with the fact that it can be loaded with enough food to last our family of five for more than a week. The kids love the showcase door and I love the fact that they can easily access commonly needed items (milk) without cooling down the rest of the house! Ii love the flex drawer for its versatility and ability to get my beer nice and cool. The wife and I absolutely love the water carafe in the fridge and have used it almost everyday, putting lemon wedges and sliced cucumber into it. We are very pleased with the Samsung product line and especially this product.
I would recommend this to a friendRated 4 out of 5 stars
Love the Frig ...a lot of space!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing it was missing a screw for the freezer handle .. the guy that delivered the frig(very nice guy) called the geek squad and told her we needed a screw, she said she couldn’t just send the screw, she had to send a handle also. Well, we got the handle but no screws so now I hv 2 handles and no screw. So I called geek squad, he gave me the produce # and told me to Go to Amazon and order a screw myself.. still waiting to get the screw from Amazon.. I hope it’s the right screw when I get it!!
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Samsung4Door
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge; kept my old one for more freezer space (and a place to store cases of beer for tailgates!)
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Love this Fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge!!! I'm so glad I got it. It not only looks good but is very roomy inside. The one this replaced was a bit smaller.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend































