Customer Ratings & Reviews
- Model:
- RF28R7351SR
- |
- SKU:
- 6323227
Customer reviews
Rating 4.4 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 4 out of 5 stars
Recommended
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and good size for a large family
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great refrigerator! Plenty of space!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. It has plenty of space and the added drawer in the middle makes all the difference. It makes our kitchen look great!
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great refrigerator I love the drink drawer and the freezer is pretty spacious
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend Rated 4 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I'm very pleased with our fridge. There were just a couple small things that kept me from giving it 5 stars. The upper shelf in the fridge works best for us to keep or milk but it slips out of the track some on one side which you need to make sure to catch or else the shelf is very weak. Also the buttons for the water and ice are a bit stiff.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Love the fridge!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious inside and great organization. Love the dual door feature. Purchased it with a reasonable price through price match.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great Fridge for extra space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very spacious!! I love the water pitcher for its convenience. The freezer has a lot of room. It’s ideal for my family. Very satisfied!!
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is happy to hear that the features of this refrigerator are perfect for you and your family. Thank you for the 5 Stars! ^Lo
- Pros mentioned:Space
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this because we liked everything about it and so far we are happy with it.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend Rated 4 out of 5 stars
Samsung fridge - on sale with good options.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this fridge for about 6 months, bought it on sale, no issues. Easy to hookup. The defroster noise was a little unsettling until I figured out what it was doing. The built in water pitcher is pretty useful - even for just normal water and not adding flavors to it or anything. No complaints so far.
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Nice refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice spacious refrigerator that doesn’t take up too much space
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Frig Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator. It is very spacious and the black stainless looks amazing.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great for Families!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE love this frig.. Plenty of room and the water dispenser and pitcher feature is awesome!!
I would recommend this to a friend - Pros mentioned:Space
Rated 4 out of 5 stars
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this refrigerator. Has plenty of room and is very quiet.
I would recommend this to a friend - Pros mentioned:Food showcase
Rated 5 out of 5 stars
The best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best in the market Anyone looking for refrigerator should consider this. The best
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love ease of reaching everything. Water & ice on the door is so convenient and the crushed ice is lovely.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Love this refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space throughout. Love the deli drawer, it’s a lot bigger than the older version. Lots of room in the freezer.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much more room in this refrigerator than my previous. The water jug inside and middle drawer sealed the deal for us.
I would recommend this to a friend - Pros mentioned:Fingerprint resistance
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung refrigerator has everything you can want on a refrigerator and the fingerprint resistant finish is amazing.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 3 out of 5 stars
Beautiful but leaking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is beautiful and it holds all of my groceries. The only issue I’m having is when you get water or ice the area keeps leaking water. I thought maybe it happened because it was ice left on there but that’s not the case. I may be returning if it continues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Feather, I realize that you have some concerns with your Samsung refrigerator leaking from the dispenser and know how that is not ideal. I want to offer some help in getting a resolution for you. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser
If the issue still persists, please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143514344. We would like to welcome you to our family and thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Space
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has everything a person can need and it’s black stainless steel will blend with any kitchen.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. There is so much more space than I thought and easy to keep it organized.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend































