Customer Ratings & Reviews
- Model:
- RF28R7351SR
- |
- SKU:
- 6323227
Customer reviews
Rating 4.4 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Storage Capacity4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Rated 5 out of 5 stars
Thumbs up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of space for a family of 6! Door within door handy for small items
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great looking refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Plenty of space in the freezer and fridge. Great idea with the water pitcher.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 2 out of 5 stars
Ice maker quit
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read the negative reviews on Samsung appliances but went ahead against my gut feeling and bought an entire kitchen suite on Black Friday last year. They were installed the first week of 2020. The refrigerators ice maker would never keep up with a family of four from the very beginning. Then it started making a loud noise which the manual says this is possible. Then last week the ice maker quit completely. I’m waiting on a call back from Samsung to schedule a service appointment. I’m told someone should be here to look at it within a week. Since it is less than a year old I’m told it’s covered under warranty. If you decide to go with this purchase anyway I encourage you to buy the extended warranty. It’s sad to say but you’re probably going to need it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having an issue with your ice maker. I am glad that you already have a service set up with our professional service technicians. Thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
excellent arrangement of the storage areas.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent arrangement of the storage areas. Most happy with the middle drawer and the small door on the right frig door.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great refrigerator.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had a short time; but like the size, 4 doors, water/ice dispenser, and interior water pitcher.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful,large lots of different storage . Crushed ice is great
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
New Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far I am very happy with my new refrigerator. I would rather give an opinion in a year or two because I have heard how now a days these items, refrigerators, washers, dryers, do not last as long as they used to. The refrigerator I replaced had lasted 19-20 years. I am hoping this one will last as long. So check back with me at a later date. As of today I am very happy with it and all the neat features it has.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. So much room. Water and ice are great! Love the middle drawer.
I would recommend this to a friend Rated 5 out of 5 stars
Review of French door refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. I’ve always wanted a French door refrigerator and now I have one. The only negative I have on it is that sometimes I like to reach into the ice tray compartment and get ice instead of using the ice maker on the door and I can’t do that with this refrigerator. Anyway, problem easily resolved. I keep individual ice trays in my freezer so I can get ice that way.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that this refrigerator that is very spacious as prior to this purchase we had a side by side refrigerator
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Very spacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator look fantastic in the kitchen. Has tons of space.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. It talks to the TVs and phone and has lots of room.
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Best purchase in a long time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is spacious and has a lot of features my old refrigerator did not have.
I would recommend this to a friend Rated 4 out of 5 stars
Great Refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The family really this this refrigerator. It took as a while to decide on this model after our old frig broke. The only negative thing we can say is the built in removable water container leaks when pouring water on a glass. It seems that the water container's seal is not stopping the water to leak when pouring. Other than that the refrigerator it self is great!
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed. Thought the cold water pitcher would be useless but we use it quite often.
I would recommend this to a friendRated 5 out of 5 stars
I love this refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had concerns about purchasing another Samsung but so glad we did purchase this refrigerator. I love the middle drawer it saves so much space inside. I love that I can quickly grab my milk or other drinks by opening just the front portion keeping food inside cold. I have been drinking so much more water as the pitcher inside the door allows me to place fruit, or any vegetable to infuse the flavor of the water. The pitcher automatically refills. I am so happy with this purchase!!
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! It’s so spacious and works perfectly. Perfect for our family
This review is from Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black stainless steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Love it. Highly recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th refrigerator purchase from Best Buy. So far good product. Recommend this purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Great value for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this Samsung refrigerator in December 2019 and it has all of the features that I was looking for and then some . There are adjustable storage areas in the mid-drawer along with the ability to cool by that zone. The pitcher that infuses fruit works great and there is an alarm if you leave doors open too long that also can be sent via Wi-Fi if you choose to set it up that way. Overall great choice and I am looking forward to this lasting a long time.
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Space for everything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room inside. Love my new fridge and all the room inside.
I would recommend this to a friend































