Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Ice Maker bad, Refrigerator awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is known for ice maker issues. I love everything else about this refrigerator. I’m enjoying the four doors on refrigerator. It has a middle shelf that can be the refrigerator or freezer. It’s easy to keep my food organized.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Meme,
Congratulations on your new Samsung Refrigerator and thank you for your review. I see that you have some concerns with your ice maker. If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143139281. We welcome you to our family and thank you for choosing Samsung. ^Brad
Black stainless beauty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator, especially the drawer for beverages, etc. Sometimes the door in the door sticks and doesn't open by itself. Had a service call on it and of course it wouldn't do it while the technician was looking at it. Love the water pitcher that automatically refills.
I would recommend this to a friend- Pros mentioned:Space
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very spacious. I love the French door layout and lighting.
I would recommend this to a friend - Pros mentioned:Size
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this fridge! Sleek and roomy.. black stainless look is on point
I would recommend this to a friend - Pros mentioned:Food showcase
Working well without problem.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well. Enjoy separate deli drawer and food showcase. No problem with ice maker so far.
I would recommend this to a friend Great fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking fridge. Love the water pitcher feature. Ice dispensing is slower than I like but sufficient if you can wait 1-2 sec for ice. Wifi connectivity never worked for me. I didn't mind as this feature was unimportant.
I would recommend this to a friend- Pros mentioned:Space
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has alot of room. Nice size freezer. Crush ice very nicely
I would recommend this to a friend - Pros mentioned:Space
great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best in terms of storage space and efficiency... i just love the auto refill jug feature...
I would recommend this to a friend - Pros mentioned:Size
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this giant fridge. It has many sections so I can organize my food and drink nicely.
I would recommend this to a friend - Pros mentioned:Space
I'm very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the whole package and I'm happy with them all 4 pieces refrigerator stove microwave and Dish washer
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for choosing Samsung for all your appliance needs, Lillypad. We are proud to have you as a satisfied member of our family. ^Lo
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great color. Love the design. Have 4 doors. Excellent quality
I would recommend this to a friend- Pros mentioned:Space
Lots of Room!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't had it very long but I love it! Lots of room. Love the water pitcher in the door.
I would recommend this to a friend - Pros mentioned:Size
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both my wife and myself love this refrigerator. Everything exceeds our expectations.
I would recommend this to a friend - Pros mentioned:Space
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung refrigerator. It is more than enough space for our needs.
I would recommend this to a friend - Pros mentioned:Space
Lots of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge, it has everything we need and lots of space
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to hear that this fridge is meeting all your needs and exceeding your expectations. ^Lo
Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! It looks simple and elegant and has changed the look of my kitchen.
I would recommend this to a friendNew fridge for new home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a few hiccups ordering appliances (including this refrigerator) for our new home, but James with Beat Buy Consierge service helped us out every step of the way, calling me personally before, during and after delivery and installation. Richard and Kevin delivered and installed and they deserve 5 stars! Everything went smoothly and they were professional and friendly
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the Refrigerator for a Month and It is easily the best fridge I have ever owned. Little Features I thought were dumb like the dual door opening on the right side and the self refilling water jug actually became some great features. The only thing that can discourage is if in a couple of months things begin to malfunction which, fingers crossed, doesn't happen.
I would recommend this to a friend- Pros mentioned:Food showcase
We like the convertible drawer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator had the features we wanted including French doors, food showcase door and drawers.
I would recommend this to a friend In love
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited a very long time for this fridge, but I am absolutely in love with the color. We got all of our appliances in this color that match, and I do not regret it. This fridge has been absolutely amazing. It’s super quiet, everything works as should, but I will say the crushed ice is horrible LOL but that does not bother me
I would recommend this to a friend