Customer Ratings & Reviews
- Model:
- RF28R7351SR
- SKU:
- 6323227
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, with many mentioning that it has plenty of space. The flex drawer and food showcase are also well-received features. However, there are significant complaints about the ice maker, with numerous customers reporting issues and needing multiple replacements. Some customers also mention noise and defects as concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Love the new fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model has lot's of room and provides an efficient use of the space!
I would recommend this to a friend Fantastic
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great unit!! We are very happy with it. Freezer space is ok. We have a separate freezer in the garage. So this fits our needs and keeps the clutter down. The refrigerator space is very generous. Great organizational options. The finishes are great! It is very easy to keep looking clean. Black stainless look amazing in my opinion.
I would recommend this to a friend- Pros mentioned:Space
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Tons of space and looks great in our kitchen!!
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product. Ease of use and very much automated for normal use case.
I would recommend this to a friendHappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my new Frizz. Love the door on the outside and the new look. Love my new Refrigerator
I would recommend this to a friend- Pros mentioned:Space
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It is huge holds so much food.
I would recommend this to a friend - Pros mentioned:Temperature control
Samsung Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice addition to our home. Silent and keeps everything at a constant temp.
I would recommend this to a friend - Pros mentioned:Space
Love the pull out drawer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally thought this was wasted space but soon found this to be a great feature for the appliance.
I would recommend this to a friend - Pros mentioned:Size
Black stainless steel
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking refrigerator and lots of room for everything.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there ThisGuyGarcia, I am glad to see that this Samsung Refrigerator worked out perfectly for you. We are happy to welcome you to our family and thank you for leaving a review. Thank you for choosing Samsung. ^Brad
- Cons mentioned:Ice maker
Watch out for ice maker in refrigerator door
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the refrigerator for its many features including the middle refrigerator drawer and water pitcher in the door. After 6 months of use the ice maker would not work. After a couple of trips it was repaired. Recently the ice maker has become loud and wouldn't produce full cubes. We called customer service and they suggested selecting crushed ice. Even though it sounded strange we tried it and it seems to be working, however it is still loud. Be wary of any refrigerator that produces ice in the refrigerator section.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand you are having concerns regarding your ice maker in your new Samsung Refrigerator. No worries. Samsung stands by all of our products. If at any time that your ice maker stops working, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter
(https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142427731.We thank you for being a part of the Samsung family. ^Brad
not much space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would've loved it if it had more space like to put the milk or drinks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulation on joining the Samsung family. I am sure that you will enjoy your new Samsung Refrigerator. Thank you for choosing Samsung. ^Brad
Everything we were looking for!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice features, water and ice through the door is great. fingerprint resistance is a little over rated. The separate FlexZone Drawer is a game changer, not having to open the fridge door to get to deli items keeps the rest of the refrigerator colder. I was able to get it on sale so it was a great buy.
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to buy another one because the one I have isn’t big enough. We have two ice boxes and a deep freezer and that wasn’t good enough had to buy another ice box just so I would have room for all my food .I just hope this one is as good as the one I have now it’s a LG . And we have had it for 9 years now got it in 2013
I would recommend this to a friend- Pros mentioned:Space
nice product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge, has many spaces, would recomend it
I would recommend this to a friend Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very nice, we love the functions. However, one little thing is not so well which is the water bottle. When I take the water bottle out of refrigerator and pour the water to the glass, there is leaking on the water bottle when I pouring out the water. Well, this is not a big problem to me, we love the refrigerator overall.
I would recommend this to a friend- Pros mentioned:Space
Love it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice space, really like the freezer at the bottom.
I would recommend this to a friend - Pros mentioned:Space
Great appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These appliances are super slick and make a kitchen really pop, could not be happier
I would recommend this to a friend Love my Samsung refrigerator!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my refrigerator! I had read some reviews online but I am glad that I went with my gut and bought it. I also like being able to go into the app to check my filters and set the coolness of the refrigerator.
I would recommend this to a friend- Pros mentioned:Space
Samsung refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s huge and excellent performance, very spacious fillup with everything...
I would recommend this to a friend - Pros mentioned:Space
Nice size Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size and all the space this fridge provides. Like the water pitcher in the door
I would recommend this to a friendBrand response from Samsung
Posted .Hey SFGamers! The water pitcher is definitely very convenient. Thanks for letting us know you like it! ^Jecca