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Customer Ratings & Reviews

Your price for this item is $1,899.99

Customer reviews

Rating 4.3 out of 5 stars with 1099 reviews

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Rating by feature

  • Quality

    Rating 2.5 out of 5 stars

  • Value

    Rating 2.5 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the ample space and the innovative showcase door of this refrigerator. Many appreciate its quiet operation and the convenient size, along with the attractive design and bright LED lighting. However, some users have reported issues with the ice maker and the stainless steel's susceptibility to fingerprints and smudges; condensation between the doors was also a concern for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,099 reviews
  • Rated 4 out of 5 stars

    Great Refridge but Shelves too Close Together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great refridgerator with many useful features, esepcially efficiency and layout. However, hte shelves are too close together to contain milk jugs and similar tall products like pitchers. Alsoi,m there is little door space for things like condiments.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge refrigerator. I would def reconmend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the door in door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a lot of room and the bottom freezer works out perfect for me

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator to replace a 17 year old side by side unit. We really like how big the refrigerator space is. Can easily see everything with the French doors open. The show case door is nice to put drinks and frequently needed items, the drawers slide so both sides are accessible. Not sure yet how we like having a freezer on the bottom, looks like it could easily get disorganized. Other reviewers have mentioned the noise of the unit. We do not notice it running unless we listen for it but it is louder than our old unit. Yes ice dropping into the tray is louder as well but not problem. The icemaker does seem to be small. I can easily see that it may have trouble keeping up if the family is larger or uses a lot of ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the door in door feature!! I use it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    So much space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! This is our second Samsung refrigerator. The first one was a French door refrigerator. This one has so much more room. You can fit a large casserole dish and a large pizza box in it. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very spacious, but doors still do not shut, you ha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was good, they knew how to do everything, and installed quickly, They came out, checked the doors, they are level, not sure why they don't just shut when you release them, you make sure they are shut. everything else is quite satisfactory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First fridge delivered did not fully work. Company insisted on a new fridge delivery instead of a tech visit-Thank you for that. I am now totally thrilled with my purchase and its functionality. All my friends jealous

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator lots of room Ice maker is quick and quite

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Great Looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was exactly what I was looking for. It has the size and space that is perfect for my family. It looks really nice in my kitchen with the other matching appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took 4 days to make up our mind about this fridge- size, reviews, how much it holds, etc. One big deciding factor was the fridge door that opens for milk, etc. - another fridge displayed actually is designed very poorly and could break the door easily. The pullout drawer for lunchmeats/ cheese is nice, although have to have both doors to open. Shawn was an amazing salesmen and very patient pointing our other various features. The freezer has a lot of space, and when comparing it to the 4 door fridge also on display, we realized we would use the freezer space most of the time. It keeps the food nice and cold. I am not sure about the water leaking issue in the drink spot- it just started doing it every so often.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge from Best Buy for a Fantastic price. We have had it about 5 weeks now. I do not understand some peoples very negative reviews. We believe this is an Excellent fridge. Have No problems whatsoever. This unit is Very quiet. We did have a little water dripping from water (in door) dispenser for 2 days. Stopped on it's own. No more drip. The Best Buy installers did a Great job and we are Very happy with the entire purchase and install. So, for all the people who gave negative reviews, I am sorry about your problems but we have nothing but Praise for this unit model (RF28HDEDPBC) 27.8 CF showcase (Samsung). We would not hesitate to Highly recommend this product as we are Very satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    it looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally purchased the black stainless finger print resistant color, but when it came the door has 3 dents on it. We requested to switch a new one. Because we saw how it looked in the kitchen, we decided to switch it to regular stainless steel. We wish they make it stainless fingerprint resistant. The show case door does not work very well though for both fridge. when you squeeze the handle, the whole door opened instead of just the show case door. That just loose the purpose of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge and we got it for a super great price. When we purchased we looked around and no one would come close to the $2085 we paid. I believe the price has since come down.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Nice fridge if it's on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid 1700$ before taxes for this fridge thats supposedly 3200 originally, so felt like we got a good deal. We love how bright and spacious this fridge is compared to our side by side that died. Only suprises were the front isn't magnetic, I've been told because magnets scratch the finish, and the compressor is loud when it kicks on. Our old fridge we never heard the compressor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient small door entry !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator as an open box item and were thrilled with the price. The compartments inside are great for easy access and organization. We love the small door that opens from the front to give you access to only a few items, and keeps you from wasting energy by opening the entire refrigerator. The only issue we have is that the ice maker is really loud when it drops new ice, regardless of how much ice is already in there. I have never heard one quite this loud. Otherwise we are thrilled with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Door, Space

    Rated 5 out of 5 stars

    Great Samsung French door refrigerator-freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It is very spacious making it easy to see and find items you want. The door inside the door is great when you only want to get the milk or other items on those shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best refrigerator I have ever own!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    beautiful & Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does my Refrigerator look beautiful in my kitchen it is practical and useful. I have two young grandchildren so the door in a door is a wonderful energy saver as well as the vegetable and fruit bins that can be used by just opening one of the doors. Very Energy efficient. I had a side by side that wasted so much space. Now, I have more space in the refrigerator then I could ever imagine! The freeze is perfect too. A large top draw, helps to keep me organized. In the large draw, I can see what is at the bottom easily so less food discarded. Another favorite feature is the alarm that goes off if the fridge or freezer is left open! All in all the best appliance purchase I have made in years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge with plenty of room and lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is quiet and has plenty of room and ease of access

    I would recommend this to a friend