Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,899.99

Customer reviews

Rating 4.3 out of 5 stars with 1099 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.5 out of 5 stars

  • Value

    Rating 2.5 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the ample space and the innovative showcase door of this refrigerator. Many appreciate its quiet operation and the convenient size, along with the attractive design and bright LED lighting. However, some users have reported issues with the ice maker and the stainless steel's susceptibility to fingerprints and smudges; condensation between the doors was also a concern for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,099 reviews
  • Rated 5 out of 5 stars

    great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large freezer on this with the extra drawer. We use the option on the door all the time to access things in the door area. Definetly happy with the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the thru the door cards which minimizes opening the fridge a million times. Plus the on the door water ice dispenser makes life easier as we'll.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator lots of room Perfect size Kitchen looks awesome Great temp. Control

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Nice fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care for the ice maker and water in the door it is weird the way it works. But the fridge works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far. My favorite feature is the quick access door. You can easily get drinks without opening the entire fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Space

    Rated 4 out of 5 stars

    samsung is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great lighting,lots of space and freezer has a better position

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door in door is a great energy saving. Sleek and nice looking but I haven't had it long enough to comment on how it operates long term

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    stays colder than old refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the easy access door. lighting is great. doors seal good no cold air comes out. temperature holds very well

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 4 out of 5 stars

    Good Frig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this frig, great temp control, lighting, organized draws

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Refregerator is good but not bestbuy service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was bad with best buy delivery. I initially received a defective piece and later they scheduled a date to exchange and they brought another defective piece, without delivering inside they loaded back in truck and again rescheduled to another day where they didn't show up and even didn't call me. Later they called me after 2 days to schedule the delivery and finally brought non defective piece and its been a week. I lost 2 working ways because of their service and 6 trips to best buy store. Moreover best buy store sales associate promised me that I will receive a call from corporate office within 24 hours to talk about this service but I never received a call. Tried water and ice which are working good as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet, it has great features and a lot of room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's too early to review, still have a few issues to be repaired, will give a review when service is complete.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for food

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps food and drinks cold. The ice is frozen as advertised. Only downside is my magnets will not stick on the front.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Like door in door fearure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of the door in door feature after owning an LG French door fridge for 3 years. We were moving so I left my LG and thought I'd give the Samsung a try. I like the door in door feature, but the ice maker is slower than the LG when dispensing ice, and takes up a lot sf space in the fridge, which is already less cubic feet than my 30 cu ft LG. This Samsung cools nicely with the metal door cooling feature, but I miss the space in the fridge. It's also difficult to get things out of the top slide out drawer in the freezer because it doesn't pull out beyond the fridge doors vey far. I like the two vegetable drawers in the Samsung as opposed to the three in the LG, but overall I prefer the LG to the Samsung.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker, Stainless steel

    Rated 2 out of 5 stars

    Curdled our milk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with this fridge. The third door compartment didn't keep food at the same degrees as the rest of the refrigerator. We came home after a week of vacation and our not yet expired milk was already curdled. We had the other half of that same milk with us in the trailer and it was fine. Another day a couple of weeks later my husband had some cereal and the milk was not very cold. The fridge has been set at 37 degrees the whole time. The layout of the shelves are kind of odd also. Doesn't really fit the food well, even though it's a big fridge. The ice maker takes up a lot of fridge space also. The stainless steel was a pain. Have to clean it daily. Needless to say after about 27 days we are exchanging the fridge for a different one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the product and with Best Buy. I am waiting for someone to contact me as my refrigerator has a dent on the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Fridge and it works great. Only down side would be if the freezer door could come out more. Other than that, we love it

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Ice maker, water and condenser intermittent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker, the water dispenser and the cooling only worked intermittently. Best buy replaced the entire unit. One week with replacement and all is working well. I appreciated Best Buy quickly replacing the faulty unit

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall design for a home chef.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this appliance. The only issue I have had is adjusting the shelves. This was a great choice when looking for new refrigerators.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for about a month. Very happy with the quality and functionality. Would recommend this product.

    I would recommend this to a friend