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Customer Ratings & Reviews

Your price for this item is $1,899.99

Customer reviews

Rating 4.3 out of 5 stars with 1099 reviews

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Rating by feature

  • Quality

    Rating 2.5 out of 5 stars

  • Value

    Rating 2.5 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the ample space and the innovative showcase door of this refrigerator. Many appreciate its quiet operation and the convenient size, along with the attractive design and bright LED lighting. However, some users have reported issues with the ice maker and the stainless steel's susceptibility to fingerprints and smudges; condensation between the doors was also a concern for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,099 reviews
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Average Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider this refrigerator average specifically because of the unreliable ice maker. I had the refrigerator for a year and the ice maker gave out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, JWilliams. I understand your frustration and would love to help. Here is a link that will help you with your ice maker (http://bit.ly/2IwueZ6). I hope you find it beneficial. ^Lo Samsung

  • Rated 5 out of 5 stars

    Beautiful appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is quiet elegant addition to my kitchen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the door in door options for my young kids. It make it a little easier to get things quick and easy. The one thing that bugs me is the bottom freezer door. It does not pull out enough to reach your food.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Overall it's okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's an okay fridge. The ice/water maker leaks between fill-ups. I haven't been able to get a handle on the make up of the fridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    love my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awsome it has lots of room and keep vegis great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    moisture builds up on divider bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refridgerator is good. Its all around nice. However, the divider bar between the two doors has moisture that builds up on it and it condenses and runs down the bar and collections on the lower drawer. This seems to be a design flaw with the Door in Door design as I had the unit replaced with one that does not have the door in door design and it has not yet had any moisture condensing on the divider. That is my only gripe about the unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Product is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great and has a lot of room. No Pr

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool looking fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is awesome. Ice maker isn’t bulky and quick acces door is cool. Only thing I would like is if the door opened without the large door getting pulled with it because of suction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a conversation piece whenever we gather in the kitchen, the right top French door is a two in one you can open the primary to retrieve condiments without having to go entirely into the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showcase is really helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have liked Samsung refrigerators in general. Specifically, this model has the showcase, that makes it really handy to access the most used things in the fridge through the access door, without having to open the whole refrigerator. That feature really makes this a great product!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the trays in the door doesn't move properly and the refrigerator makes a running noise at times. Other than these 2 complaints, we're happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product, will recommend to anyone interested! Only reason I am giving four stars is the change filter light turned red within 4 months, thought it had a longer life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than expected. Samsung has really nice appliances and Best Buy sales representative know all the ins and outs. If you ar going to spend good money for high end appliances, Best Buy is the place. Great delivery and customer service is key. Never a problem with them.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is being written five years into purchase. I wouldn’t recommend as ice maker works periodically and has to be defrosted repeatedly. Now we are waiting on service tech as lower freezer unit isn’t freezing and refrigerator is losing it cooling as well. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, MJH1, for sharing your experience. It sounds like you are on the right track to getting this resolved. We hope you are able to enjoy a fully functioning refrigerator again soon. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one delivered with a huge dent in the door...a week before Thanksgiving. Unable to get a new one until after Thanksgiving. Overall good refrigerator. Space is a little limited in the doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new refrigerator. The water dispenser actually dispenses cold water. Only one I have ever had or tried in others homes that dispenses cold water. Love all the ways you can change configuration to fit what you are putting in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator. Works very smooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but there is frost formation in the bottom section. we tried as advised on the fridge but it seems to be not working

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mani! I have this link (https://bit.ly/2SdEzNc) to some steps you can take when you notice frost building up in the refrigerator or freezer. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Good product, bad 1st delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Samsung fridge, only wish it had alarm to tell you when door left open. Sometimes doors don't shut properly, only to find out later, when you go to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for midsize family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a family of four, and each of us has a different taste bud, in terms of drinks and sauces. So far, this refrigerator works well with our family, and we are happy that all our choice items are organized and sectioned to our need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average fridge at high end price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to love this fridge, but I just can't. Showcase door doesn't really work very well in real life. Became hard to open sometimes and stuck. Cleaning the fridge is a pain. Certain glass panels don't come out. And the drawers won't disassemble so any type of liquid will get stuck underneath the drawer panel. Filter replacement is messy even if you drain all the water out. Feels like all the hinges squeak. Samsung fanboy. But not loving any of their appliances so far.

    No, I would not recommend this to a friend