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Customer Ratings & Reviews

Your price for this item is $1,899.99

Customer reviews

Rating 4.3 out of 5 stars with 1099 reviews

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Rating by feature

  • Quality

    Rating 2.5 out of 5 stars

  • Value

    Rating 2.5 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the ample space and the innovative showcase door of this refrigerator. Many appreciate its quiet operation and the convenient size, along with the attractive design and bright LED lighting. However, some users have reported issues with the ice maker and the stainless steel's susceptibility to fingerprints and smudges; condensation between the doors was also a concern for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,099 reviews
  • Rated 5 out of 5 stars

    Awesome refrigirator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect fridge for our new home. Got a great deal during the labor day sale. Paid only 1875 when bundled with washer and dryer from Samsung which by the way are awesome products too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THE 3RD FRONT DOOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE 3RD FRONT DOOR. ALSO THE SPLIT TOP SHELF ALLOWS FOR TALLER THINGS TO BE PUT ON TOP WITHOUT WASTING THE ENTIRE TOP SHELF FOR TALL ITEMS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Max space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The extra depth or thickness of the refrige does make the difference. Extra easy access door is great. Convenient and energy efficient. I wish there was a different push button for both crushed and cube ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great French Door Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect refrigerator for our limited space, and We wanted a bottom freezer, but with ice and cold water from the door. Also love the unique doors on the refrigerator and the special tray in the freezer.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Don't buy! Epic Ice Maker Failures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets say I like everything about this fridge except for the fact that the ice maker has frozen up and failed 4 times and I have had to deal with getting it repaired each time with a 4 hour window that ruins my day every time. They have replaced the ice maker several times, sealed the unit, installed new parts that "fix" the problem, but it has yet failed again. Luckily I purchased an extended warranty from Best Buy for 5 years. Now...after the 4th failure...last one only three months ago, I am being told by geek squad that they won't replace the unit under warranty due to ice maker failures. I know this is an issue with the engineering of the product from Samsung, but I am extremely disappointed with Samsung and Best Buy for not standing behind their products. This will likely be my last Samsung appliance and possibly the last time I purchase appliances from Best Buy. Very disappointed!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Calman. ^Lo Samsung

  • Rated 5 out of 5 stars

    Excellent door in door refrig.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator and we just love this refrigerator. Reviewed product before hand and was a little worried that we may get one with musty smelling water. But no problems, fresh tasting water and ice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family sized fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fridge. I only gave 4 stars because it can be hard to open the door in door feature and the other door closes itself on my kids.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Very loud and lousy ice maker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed in this refrigerator. It was a major purchase and we investigated many manufacturers and models before choosing this Samsung. The unit is very loud, much louder than the 15 year old unit it replaced. Also, the ice dispenser crushes ice, even when you select cubes. I would not recommend this Samsung model to anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is just what I wanted. The large freezer in the bottom is easy accessible and the double doors on the top make it easy to see what is in the refrigerator without standing on my head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. The extra access door is pretty handy for accessing frequently used stuff. Would highly recommend this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice fridge with faults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love many aspects of the design but one aspect is not working well. The easy access door "sticks" to the inside door when you open it which means the inside door pops out and then slams back onto the fridge. It still works but it is an annoyance and also shakes all of the bottles/jars in the easy access door. They replaced the door handle and gasket but the problem is still the same, if not worse.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator with water and ice on the door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the layout of the refrigerator with enough drawers for cold cuts and more. The freezer is large enough for just about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and delivery!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so far has been a very good refrigerator. The Best Buy delivery crew did an amazing job and used great care with attention to not damage any hardwood floors and explain the operations of the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to get a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy provides competitive prices on costly Appliances. Unlike some retailers, they back Product with full warranty and offer additional extended coverage for peace of mind. My Experience with service was positive.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 3 out of 5 stars

    Door does not close well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece already broke off of the freezer section. Freezer does have a good amount of space.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung fridge is awesome. It took 4 guys to get it into our kitchen, but it looks great and works even better. The waterline could be a tad bit longer, but other than that we love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The good and the bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good; refrigerator works well, looks okay. The bad; showcase door, the door on the right, clamps on loose. Have exchanged the refrigerator twice, same problem, manufacturer defect. After spending full price, it is not worth it. Find another refrigerator.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Convenience and Great Looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent convenience and modern look. Inside storage is not as flexible and spacious as we thought. Great price for a newly released model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad delivery system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product but because of Best Buys poor delivery system I would recommend they buy this product elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's already been a year after purchasing this fridge and it's still running and functioning like when we first bought It. It keeps all my produce fresh for a very long time.

    I would recommend this to a friend