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Rating 4.4 out of 5 stars with 1071 reviews

91%would recommend to a friend.

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91%
would recommend to a friend
Page 1 Showing 1-20 of 1,071 reviews
  • Rating 4 out of 5 stars with 1 review

    Good fridge - horrible delivery

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    Posted .

    I would give this fridge a 5 star review except of how it was delivered. The guys chewed up my old fridge moving it to the garage, didn't drop the feel/level the new one, and tried to leave w/o removing any of the plastic and tape off of it. Not to mention two small dents they put it in it (and messing up my front door a little) all of which we are dealing with BestBuy on. Otherwise it's a good fridge and does what we want much better than our 6 month old builder supplied side by side fried. I wish the shelves didn't interlock like they do so you have more flexibility in moving the shelves around w/o risking instability, but otherwise this is a big step of over the GE side by side our builder supplied us. the one other big surprise to us is the "steel" front is not magnetic at all like our GE fridge was. The magnets only work on the side which really irked us at first, but then we found LG was the same way. So... We bought some magnetic chalk boards to hand on our drywal next to the fridges because...kids stuff. :)

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love my new fridge

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    Posted .

    I read all the reviews and checked it against Consumer Reports- this was the highest rated for the style fridge we wanted. We already have a Samsung stove and love it and we love this fridge. The showcase door is handy for sodas and condiments you use daily so you don’t have to open the entire door.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great refrigerator for the $$$

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    Posted .

    We went back and forth between the LG and the Samsung and ended up going with the Samsung. It has the bigger ice maker and a friend of ours has the LG and one thing you always bring to their house is a bag of ice.!!

    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Nice fridge. Not so nice performance

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    Posted .

    The right door in door feature does not work like it should. The outer door does not separate smoothly when activated; has to be jerked outward to get the two doors to separate. Had to call a technician after having the fridge for a few days. Told the rubber seal was the problem. Got a replacement seal and it functioned worse than the original (now the two doors separate way too easily, so they separate when the both doors are opened together). It's been almost a month and still waiting on a fix. I will update after my next appointment with the tecnician.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best in show!

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    Posted .
    Pros mentioned:
    Capacity, Design, Doors

    This refrigerator rocks it! Best interior illumination of any I've seen. Shelves are just deep enough to hold a broad assortment of cold items without losing "back of the shelf stuff" that ages out unseen. Rock solid, sturdy doors, short swing radius. Double layered door for quick access to small items is handy. Bottom freezer section is deep and spacious with well thought-out drawers and dividers. Unit is stone silent, and looks classy with quality lights, handles, hinges and latches. There's a lot more to this unit than the price would suggest.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great item but loud sometimes.

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    Posted .
    Pros mentioned:
    Capacity, Doors, Freezer
    Cons mentioned:
    Noise

    Great refrigerator. The french door makes this a real beauty. Refrigerator has plenty of room. The freezer bottom section is very spacious but the top pull out drawer is hard to reach.The icemaker provides ample ice. Once every hour for about 5 minutes the refrigerator makes a loud unpleasant noise. Great item when it is on sale.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Ok

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    Posted .

    Is great for me thanks for the update me on your system for pick up please let me know

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Samsung Kitchen appliances are great.

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    Posted .

    Samsung products are everything I thought they would be.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent refridgerator

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    Posted .
    Pros mentioned:
    Capacity, Design, Doors

    Feature packed and spacious, compartments with adjustable temperatures and humidity settings. Super fast ice maker, with ice and filtered water in the door. Beautiful stainless steel exterior, durable and easy cleanup

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great refrigerator

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    Posted .
    Pros mentioned:
    Design
    Cons mentioned:
    Ice maker

    My wife and I looked at a lot of units before purchasing this offering from Samsung, we caught it on sale for Labor Day, saved some coin, and got the one we'd both wanted but just couldn't justify buying at "regular price". We opted for the delivery and installation from BestBuy since we have a split-level home and I just didn't want to drag this behemoth up the stairs to our front door. Delivery was within the allotted timeframe and once the guys got this monster in the house, they discovered what we already knew... The 6ft waterline (which was required to be purchased for delivery and installation) wasn't going to work because the waterline for our ice maker is approximately 15ft long wrapping around our kitchen cabinets from the sink to the fridge so.... we'll be returning the water line for a $35.00 refund but it was worth the temporary purchase for the delivery. Emptying our old "apartment-sized" 18cu/ft fridge as soon as the delivery guys called to say they'd be at our home in 20 minutes, we refilled this new Samsung as soon as the power and water were connected and we saved the ice in the ice maker tray from the old fridge to put into the bottom freezer of this unit to help cool the freezer while the refrigerator cooled to temp. The BestBuy team moved our empty old unit downstairs in the garage so we can use it for extra cold storage with sodas and other such items and we activated the "power cool" and "power freeze" options of the new Samsung unit to chill the new fridge as quickly as possible hoping we wouldn't have to go buy a whole new list of perishable items during the transition to the Samsung. We have a lot of fish and fresh vegetables that can be very temperamental to temperature changes so I was a little concerned.The Samsung unit reached temperature before the ice we saved from our old fridge even had the chance to melt and the items that were once in the freezer of our old unit (which usually chilled to around 0 degrees) we're at a solid -8 degrees Fahrenheit when we kicked the "power options" off. This is a beautiful unit, my wife couldn't be happier and of course a "happy wife makes for a happy life" so I love the unit as well.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    RUST BUCKET $2000 - DO NOT BUY

    Posted .

    Less than 2 years old - leak from BEHIND the water/ice dispenser - not covered by protection plan because "cosmetic" - since evident of the leak is RUST (can only be fixed by replacing the door which insurance will not do). Best Buy rep is trying to get insurance to replace door, based on LEAK (not cosmetic) - fingers crossed ! Samsung fridge - a $2000 MISTAKE - will not buy another samsung appliance !

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Don't waste your money!

    Posted .

    We got this refrigerator on 11/23/15 worse purchase ever I just hope this nightmare ends soon! Don't waste your money and your time! I got one start because they don't have -0

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Refridge

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    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Doors

    For a unit with ice in the door it is nicely laid out. The design of the shelves is excellent making storage of tall items work with out rearranging everything.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that this refrigerator is perfect for you and your household, David. Thank you for choosing Samsung. ^Lo Samsung

  • Rating 5 out of 5 stars with 1 review

    Couldn't ask more...

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    Posted .
    Pros mentioned:
    Capacity, Design

    for a refrigerator, space, tech, led lights, power saving. I just had a bad experience with the setup even after purchasing the service plan. I wasn't home but they didn't level it with the floor and said it wasn't their job. To me, it is, especially when I paid extra for the 5 year service plan. Beautiful refrigerator though, functionality is amazing.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awesome Refrigerator

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    Posted .
    Pros mentioned:
    Capacity, Freezer

    All my TV's are Samsung therefore I wanted to purchase a Samsung Refrigerator. The LED lighting is awesome & the space inside the refrigerator & the freezer is very generous. I was glad it was offered in white. And the salesperson was extremely helpful & very knowledgeable about the product. This definitely helped me make a good decision.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good refrigerator

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    Posted .
    Pros mentioned:
    Features

    I'm hoping I'm lucky with this refrigerator. I love the showcase drawer feature, how all the shelves work, easy controls, and size. I can easily fit all our groceries. It's a huge improvement over the 2001 Kenmore Elite side by side fridge it replaces. It's also Energy Star rated, something that cannot be said of similar models from GE and LG. It's also gorgeous. On the other hand, due to an installation error corrected by Best Buy, the freezer drawer would not extend fully. It works fine now. Also, the door in door feature does not work properly. The outer door does not release occasionally from the inner door. This is a know problem with Samsung showcase refrigerators, although the floor models work properly. The secret is to give the handle a quick tug. The other thing is the many Samsung ice maker problems I have read about. That's why I hope I'm lucky with this one. It's also why I bought the maximum three year Geek Squad protection program.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi picktownboy, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to make the Samsung experience better for everyone.
      ^Shifa Samsung

  • Rating 3 out of 5 stars with 1 review

    Average, at best

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    Posted .

    In a major kitchen remodel, we're replacing appliances and chose Samsung because of prior product references/reviews. BestBuy's price matching & special financing helped seal the deal too. However, had I the chance to select something over again, I would choose something other than this model of refrigerator. Originally thinking that the split door/bottom freezer design was a great idea, in every day use I am not crazy about the french door style though the door-in-door feature is very useful. POSITIVES: cools quickly & evenly; very well lit inside the refrigerator; flexible shelving (though I had a hard time figuring out were to put the eggs); door-in-door feature. NEGATIVES: stainless steel facade is impossible to keep clean, finger print, & spot free; for a very large fridge, it doesn't seem to hold as much as my smaller side-by-side Whirlpool sitting in the garage now; bottom freezer and drawer are awkward to use; there is no light in the freezer, so if you happen to open the refrigerator doors and the freezer it'll not be lighted (the light for the freezer is actually in the bottom of the refrigerator doors). The in-door ice-dispenser/water-dispenser drips after use and leaves a puddle of water in the catch area; cannot reach in to the ice bucket and grab a few cubes (it all comes through the door, or not at all); the door-in-door & split door design lends itself to condensation betwixt the doors, so puddles form at the top of the freezer door; make CERTAIN the installers/deliverers level the appliance and get the doors to line up (we had them out three times to get it right). Much of this is my own fault as I should have done additional research on the brand and the model/style, but I cannot say that it was a good $2,400+ spent for a fridge. In fact, I had planned to take this refrigerator with us when I move, but I may sell it with the house. I can say that had I to do it over again, I would not have bought this model -- probably would have stayed with a side-by-side, non stainless steel -- though I am happy with the other Samsung brand appliances we bought (so far).

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    nice refrigerator/freezer

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    Posted .
    Pros mentioned:
    Capacity, Design

    Roomy, looks great, with all the modern conveniences.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    So far so good

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    Posted .
    Pros mentioned:
    Capacity, Design, Doors

    To the point...the preview door is pretty cool. We have milk, coffee creamer, and a couple other things that haven't found a better home in the fridge yet stored here. For the few things we seem to reach for a lot it is a nice feature. The side by side doors are also nice to grab something or search for something w/o standing in front of the entire thing opened up. The shelves on the left side door are pretty small and we've had to rethink what stays inside versus the 2nd garage fridge b/ it doesn't all fit and the shelves are small. No big salad dressing bottles or mayo etc will fit. The right side door shelves can handle some of those items but nearly as many items fit on all of the shelves as our older unit. The main shelves are quite nice and cN be Djusted to accommodate taller items. It feels roomy and makes up for the limited door shelling. The lower freezer unit is also roomy and with the sliding shelf above the spacious basket style storage below, it offers a decent amount of organizational options

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Lots of room!

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    Posted .

    Replaced our 15 y/o side by side with this fridge and we are amazed at how much more room we have to store larger items. The shelving configuration is goods as is, but we ended up taking one shelf out to make more room for taller items on the upper right side. Ice maker works great and serves our small family needs just fine. Installer gave us really specific advice for purging air from the water lines to prevent dripping from the dispenser and we have had NO problems like some are mentioning in earlier reviews.

    I would recommend this to a friend
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