Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Returned and picked another one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lighting is awful. Space is limited by the ice maker. Refrigerator came with a dented door
No, I would not recommend this to a friend - Pros mentioned:Space
New refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator, ample trim and storage for refrigerated items
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Ldavis7116, congratulations on picking a Samsung Refrigerator that you love. Thank you for taking the time out of your day to share your feedback with us. We are so glad you are a part of our Samsung family. ^Brad
- Pros mentioned:Capacity
Spacious!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for our vacation home and we love it! So far so good! It’s very spacious and fits all our needs!
I would recommend this to a friend Owner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy!!!!! Had to have serviced twice in one year span and told me they will not warranty the parts or labor. Also do not buy the best buy yearly membership as they do not either
No, I would not recommend this to a friend- Pros mentioned:Space
Great customer service/support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator plenty of room and storage space. Perfect price as well!
I would recommend this to a friend - Cons mentioned:Ice maker
Loud. Ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is nice but I The icemaker is very loud
I would recommend this to a friend Buyer beware
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the short time it worked, it was great. But at 4 months use, the R600 compressor, apparently a relatively new design, crashed. It’s been an absolute headache trying to get the compressor replaced under Samsung’s warranty. Be prepared for excessive telephone wait time. Their local repair subcontractors are either unable to do the compressor work or simply fail to show up for appointments without giving any notice. In short, stay away from refrigerators by Samsung with R600 compressors or buy additional warranty coverage from a 3d party.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are needing assistance with your Samsung Refrigerator and realize your experience has been less than ideal. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142839401. We thank you for being a part of the Samsung family. ^Brad
- Cons mentioned:Ice maker
Worst investment ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker was not working when I arrived. Didn’t pay attention to it because of a newborn baby but Best Buy says I need to call Samsung support to get it fixed. Worst investment, do not recommend to new buyers
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I understand you are having issues with your Samsung Refrigerator. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142461695. We thank you for being a part of the Samsung family. ^Brad
Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t know that the only ice is on the door. No light on the door. Very disappointing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can certainly understand how frustrating this must be. At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144134462) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of space and well designed. I am extremely happy with this refrigerator
I would recommend this to a friend- Pros mentioned:Space
Overall good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator. Lots of space for items. Water comes out fast which is convenient.
I would recommend this to a friend - Pros mentioned:Noise level
No regrets.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving this refrigerator. Everything works great and the lighting inside is very good. It is also very quiet when it runs.
I would recommend this to a friend - Pros mentioned:Ease of use
User friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice. . affordable price and easy to use.!!
I would recommend this to a friend - Pros mentioned:Space
Satisfied.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious. Thoghtfully designed storage spaces. So far so good.
I would recommend this to a friend good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall pretty good, ice tray comes out of place often which is frustrating.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Maddie,
Thank you very much for your feedback on one of our products, and we apologize for the inconvenience this may have caused you.
Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Your Reference Ticket Number: 1144788889
Thank you, and stay safe!
-Angelica
- Pros mentioned:Size
Awesome refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it a lot of room and the freezer is bigger than you would think
I would recommend this to a friend - Pros mentioned:Size
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and style..much more room than my old refrigerator.
I would recommend this to a friend - Pros mentioned:Ease of use
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy set up, simple to use. Very happy with this purchase
I would recommend this to a friend https://www.bestbuy.com/site/samsung-27-cu-ft-3-do
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys because of the long stairs to the house the refused to deliver it on the first time the second time trying to have excuses by saying the door wasn’t large enough intel I told them to measured because the old refrigerator I have was the same size Also they didn’t counted the water the way should be and asking me to have a plumber check the line when I called my plumber he found nothing wrong with the line something wrong with their connection
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store and document your experience to prevent it from happening in the future.
Have a great day.
-Ernest-
- Pros mentioned:Size
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it..the size for my food is way bigger then i expected high recommend
I would recommend this to a friend