Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,399.99
Clearance
The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,314 reviews
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. More space then I envisioned. Ice and water dispenser very functional and the styling is so clean. Overall very pleased as it is sharp ;looking and extremely quiet,

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 4 out of 5 stars

    Fridge/Freezer review

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BIG unit. That's a plus for me when I needed a new unit. It has a nice finish and plenty of storage space. The lighting inside is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    should be better, disappointed in Samsung

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that is wrong with this, is the water/ice dispenser. I've never seen or had one that has been so messy. water sure, goes down and in whatever you have cup/glass/etc. But it drips after you are done. We have had to put towel, paper towel, napkin, etc. in the base to soak up how much it drips. Ice...... thing shoots everywhere. You have to have a glass/cup with the biggest opening ever to catch it all, or have your glass like up in the mouth of the dispenser. Otherwise ice in the base or on the floor. And I know is this a common probably with this fridge, as other reviews have said simialr things.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want to ensure that your fridge is working at its best, MeganM. Let us help you out.

      Please refer to the resources below to resolve the water dispenser issue you are experiencing. It would help to properly put your glass in the dispenser's mouth to avoid spillage for your ice dispenser concern. Click the hyperlinks and watch the instructional video for tips.

      Water is dripping from the dispenser:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147203739, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Nice Large Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Samsung refrigerator has performed well. Lots of room in both fridge and freezer. I noticed a lot of reviews have had issues with the ice maker being slow or breaking. So far ours has worked fine, one thing to remember the more you use the ice machine the faster it’ll make ice. If you let it set for long periods without using, the next time you use it, the ice machine will not replace that ice as fast as it did when you used it a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great replacement for an old fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, only complaints, the ice maker is a bit loud, no light on the in-the-door ice/water dispenser, and if you're using the in-the-door ice/water dispenser and you open the refrigerator door, it will stop dispensing, so you can't multi-task. So if you're getting ice and you want to open the door and pull out your tea (for example) you have to wait. But those are my only complaints, and they are totally first world problems. Everything else is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Yash

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied tuning good spaciecs easy way to use it cooling good

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy! Roomy very quite and met all my moms needs! It was the perfect Mother’s Day gift for my mom!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing. Works great. Love it!! So much room.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Exactly what we were looking for. Loads of space. Keeps everything perfectly cold. Would definitely recommend for anyone looking for a family refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Better than we thought it would be!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator/freezer keeps our food at the right temperature. It does have a nice, sleek look and , as stated, the finish is fingerprint resistant. Another appreciated feature is the interior lighting. It is LED and gives the interior a really nice look when one opens the doors. I also like that you can access either the vegetable or fruit bin without opening both doors of the refrigerator. The water and ice dispenser is also very quick. I would recommend this refrigerator to anyone, especially to those who need a lot of interior space without huge exterior dimensions. If there is one shortcoming, there isn't an area for a tall item, like a 2-liter bottle of pop. That is not a big enough deal to diminish the quality of this unit.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Disappointing ice dispenser

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an upgrade from our previous side-by-side. Disappointed in the ice maker and dispenser. It’s not easy to access the ice maker by hand- say if you want a handful or two of ice to put in a cooler, or just to be quiet! It also doesn’t dispense whole ice cubes, despite that bing one of two ice options. The ice is always broken apart and small pieces go flying everywhere when dispensing into a glass. Not very useful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    I like the alarm

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the spacious size. The ice maker isn't the best but it surely isn't the worst. Maybe i can chafe the settings; i haven't checked. It was just what i wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Works great and Spacious but hard to clean

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love fridge. The only negative thing is that they don’t make this fridge easy to pull things out and clean. Fridge drawers have random small gaps in front bottom that you can’t get to so you can clean it and when you have kids things get stuck in there so it’s gross. My kids spilled juice and it got under the glass in fridge and I literally ended up breaking corner pieces to lift glass up to rinse and wipe in between the area connected to drawers. Overall, its spacious and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Can't Beat Samsung!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge came at a great price, it's quiet and efficient, and it's customizable. I have several Samsung appliances and televisions in my home, and I am pleased with all of them.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Shelf adjustability

    Rated 4 out of 5 stars

    Samsung fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge and plenty of space. Wish the shelves have more options to move higher or lower in fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Gorgeous fridge, not good ice maker.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fridge is gorgeous. We love the look and it's relatively decent for organization. The ice maker sucks though. We've had it replaced once in the first year and are having ice/water buildup again. I really can't say if I would buy the same fridge again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our fridge. Zero issues. The only thing I would add is it needs a light where you fill the water on the door, we bought little button lights that work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new refrigerator! It’s spacious, but not huge. I enjoy the finger print resistance feature. Makes it easy to wipe down. I wish it had a light where the water & ice dispenser is.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Shelf adjustability

    Rated 4 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and capacity. I have to get creative with tall items, though as the shelves do not adjust.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love that you love it. We are thrilled that you chose Samsung to be a part of your home. ^Shay Samsung

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great product - compact in size and offers separate sections for different purpose. Only design feedback that I have is the racks could have been a bit away from each other so that it could fit taller items. For example, the milk or water gallon size does not fit here.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice Fridge but poor shelf spacing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fridge and it feels a lot bigger than my old one even though it fits in the same space. My biggest problem is the shelf spacing. With the shelfs set the way it was installed you can't fit a milk jug or slightly taller bottles on the bottom shelf. So I moved the shelf up and now its really high but there is almost no gap between it and the top shelf which limits the usefulness of the space in the fridge.

    I would recommend this to a friend