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Customer Ratings & Reviews

Your price for this item is $2,399.99
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The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,314 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refigerator is plenty big and the sleek black design looks great. My family loves it. The French doors with the freezer on the bottom is also nice. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Easy & breezy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. I was a little hesitant on the color because I thought it would look enormous in the kitchen corner but it is just perfect. This addition makes my kitchen look clean, crisp and modern. There is ample space with storage in the doors and the adjustable shelves make storing groceries a breeze. The freezer is spacious as well. Would definitely recommend this product. The delivery personnel were helpful, professional, and kept me informed on when to expect them.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The color is great and we really love the size. The door side with the ice could be better organize. Shelf size is odd but other than that no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Samsungrefrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung refrigerator is so much better than my old refrigerator. It has more space and makes it easy to organize. The best thing is that it runs quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 years so far and no complaints

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought this fridge 3 years ago, and it’s been working perfectly, no complaints so far. I prefer fridges with fridge French doors and the freezer at the lower level of the fridge. It optimizes more of my grocery, which is great. Strongly recommend if you ar looking for a new fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Elegant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous machine and stylish. Lots of room and easy to use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space than our other fridge. Ice maker is a little slow making ice but good enough for as much as we use it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Love our fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator the size is great and we can move around our shelves to configure it how we need. One thing is the freezer drawer handle feels loose (that’s just how it is) but it makes me nervous. Otherwise this was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very nice and cools really quickly. The lighting and space inside is great, perfect for family

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge had lots of room. The ice maker isn't the best though.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    A beautiful frige to look at

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful to look at. Functionality is so so. Im not sure how in the world you can squeeze to fit the condiments on the door shelf. The big ice box is ugly to look at. Also wasted a lots of space. Can't belive the reviews though. I purchased it for $1200 and returning it promptly. 5 stars to buy service. samsung gets 4 stars for ruining the inside usage. I still recommend this fridge for a people who can work with it. Remember, new technologies are meant to ease your work. Not to over work.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. No issues. Durable, spacious, and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space in this fridge is amazing. The appliance is visually stunning (minus the warranty sticker that Samsung adheres to the front and is hard to remove).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space

    Rated 5 out of 5 stars

    Must buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking fridge. Super functional with the space inside. Very easy to setup and clean. Def a great samsung quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never felt the need for a fridge that can dispense water and ice but after purchasing this I can say it would be difficult to go back. Definitely very large capacity. Shelves and door shelves are very customizable to fit what you need in each shelf. The only problem I've had is occasionally the left door panel will not close because the sealing panel attached to the left door doesn't automatically retract on open and will slam against the right door when being closed. Just need to carefully close the left door.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Love the fingerprint free!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of room inside . Side door with ice make can’t hold much other than small pop bottles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my moms old fridge. I went with this model for its water/ice dispenser feature and they both work great. Set up was very straight forward but note, this model does not include the water jar inside the door panel. Both door have shelves and can fit at least 6 cans in one shelve. The main shelves are also adjustable, I had to adjust the height because the way it was delivered to me would accommodate milk or juice gallons. The only “con” so far, it’s the paint (black/stainless steel), this is not “scratch resistant “. The paint job is nice on these things but I feel the manufacturer could have sprayed an extra coat to make it more resistant to scratching. 2-weeks in, and my little niece pulled on a magnet clip and dropped it which cause a hairline scratch. Overall, this is still a good fridge so far, the water filter works great, the water tastes great and is nice and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung Fridge, very spacious. The new non finger print makes a big difference when cleaning it. I would highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 4 out of 5 stars

    Spacious for all category food

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this refrigerator. It's nice and quite, easy Adjustable shelf and very spacious.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Good except for ice maker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the freezer size and overall size. Negatives are that the ice maker helix cracked... I've had it less than 2 years but unfortunately its past warranty. The ice maker performance was sub-part to begin with... ice almost always come out a mixture of crushed and whole. And yes I tried defrosting and removing excess ice from it several times. Only reason I wouldn't recommend is that spending this much on a refrigerator I'd expect a quality ice maker.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We strive to guarantee that your fridge functions at its best all the time, DavidB. Let's help you. 

      We recommend following the resources below to rectify your ice dispenser concerns. Please browse over the hyperlink for tips.

      Crushed ice is dispensed when cubed is selected:
      https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-is-selected

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147167839, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung