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Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,315 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    My New Ice Box!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money and I got free delivery. Lots of space and water filter makes drinking water and getting ice from the ICEBOX now feel safe. Excellent customer service by the Best Buy Delivery Guys! Shout out to the Best Buy Delivery Guys, You the Best!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big and spacious it is. Beautiful look and easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator, bang for your buck.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is worth every penny. It cools everything evenly and the freezer is powerful. Ours came with two little dents but they’re hardly noticeable and I kind of wish we could change out the LED light in the fridge to be a little brighter. Overall, great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello! Here is a link that will help resolve your concerns. Thank you for being the best part of Samsung! https://bit.ly/35IlrxE Samsung

  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a Good Fridge. The inside looks clean because of the clear shelving and the filter is an added plus. Two people home and have not ran out of ice yet, was a little worried about leaking from the water dispenser when first installed but after flushing air out by running the water and allowing time to cool (24hrs) I have not had any leaking since

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    MR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super, super operation, quiet, space galore. great value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good to use this and it’s worth it for me after using two years

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love My Fridge Now

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is working out better for me than i ever imagined. It has a ton of storage space and i love the alarm when the kids leave it open.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung Refrigetor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the unit nice, clean and good storage space . Good value

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge overall ... love the adjustable shelves and that we can store gallons of milk in the door ... the only downfall as that there is no light where the ice/water dispenses ... and you can’t get ice not through the door dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Yay!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly meets our needs. We had an open box purchase, which led to some installation difficulties, we got it all worked out with Best Buy and Geek Squad.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Not worth the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items on the door do not get that cold even though the fridge is set to a colder than recommended temperature. In addition, the freezer, with the seal intact, always creates a small layer of frost on all of the products - I've never had this happen before. Lastly and this is a little silly but the ice/water dispenser does not have a light... like what?! I've never seen one without one... like how cheap on Samsung's part.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Zach,

      Thank you for your review. We're saddened that some items on the fridge aren't cold enough and create slight frost. We value all concerns that help us understand how to make our products more convenient for our customers.

      I recommend following the steps in these links below to help you with this concern:

      Cooling issues with Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/

      What to do if your refrigerator is not cooling:
      https://www.youtube.com/watch?v=ogwmuhLH4G4

      Frost forms in the refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number 1144894917 to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Chrystel Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Keeps food cold and frozen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Nice looking and and looks great in kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge, top notch delivery by Geek Squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this fridge for a little over a month and it's working great! I love the ice maker/water dispenser, especially having 2 options for ice (crushed vs cubed). I also like the redesign of the pantry drawer, we had an older model before this and the drawer constantly got stuck or came off the track. This one slides in and out easily! There is a lot of room inside both the fridge and freezer and I love having the bottom freezer. I feel like it uses less energy to keep things frozen. The Geek Squad delivery of this was top notch. My house is a new build and the guys delivering this carried this 300+ lb fridge in without dragging it across the floor! I thought they went above and beyond to ensure our hardwood floors didn't get scratched. My only complaint was that when we went to purchase this on Black Friday 2020, we had to settle for this fridge, which was more expensive than our original choices because it was all they had available to order. So we essentially paid more for less fridge. We also had to wait a few weeks for delivery. I know that due to COVID there is a reduced supply and delays with delivery though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the space in my new fridge and the outside really doesn't show fingerprints as advertised! The only bad thing is that it is now on sale for less than i purchased it for.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect fridge for a big family

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed! This fridge has tons of space in the freezer that fits our big family. The shelves in the fridge are adjustable which it was a must for us as it makes it easier to organize and fit weird height items. The ice dispenser is such a convenience and the selling item on this model vs the model that didn’t had it

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Pretty nice fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the spaciousness of this fridge and how easy it is to change the shelf positions. The only thing I would improve is that a couple of the shelves on my old fridge could slide and I wish this one had that too.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are happy with our new fridge... It's beautiful compared to our old white one and matches our other stainless steel appliances! Plenty of room and easy to access everything! Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 27 cu. ft. 3 door refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, we have never been able to “set the temperature” & reset the button for the replacement water dispensing filter. It was extremely difficult to get this refrigerator inside of the house (Lennar home built 2001) through the front door. Both doors had to be removed to get it in the house. We found the freezer to-be pretty small and it should’ve had two freezer drawers instead of one. After having this refrigerator since February, my preference is not to have the freezer on the bottom- which already has two small dents in it, it dented very, very easily. It is definitely not a fingerprint resistant refrigerator as stated in the description. Bill’s side of the refrigerator has marks all over the door all the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect fit for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our fridge after having a standard two door one for a long time and we wish we would have gotten this sooner. With the COVID we had a lot of frozen food in our old one and the space and design of the freezer is great with this fridge. The storage areas on both sides are spacious and we are really happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great value for its price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator and keeps temperature as requested. Really quiet when working.

    I would recommend this to a friend