Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Mr. Excited!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was very prompt and delivery guys were great. The refrigerator is wonderful. The fingerprint resistant stainless steel really works. The storage shelf in the freezer is very useful. Never thought I would be so excited over a new refrigerator!
I would recommend this to a friend- Pros mentioned:Space
My New Ice Box!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the money and I got free delivery. Lots of space and water filter makes drinking water and getting ice from the ICEBOX now feel safe. Excellent customer service by the Best Buy Delivery Guys! Shout out to the Best Buy Delivery Guys, You the Best!
I would recommend this to a friend - Pros mentioned:Noise level
Great value for its price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator and keeps temperature as requested. Really quiet when working.
I would recommend this to a friend - Pros mentioned:Size
Great ref
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got really lucky getting this refrigerator..the salesman was very helpfull.and becauce of his good service, we ended up with more refridgerator than we had been looking for. we are only two people but seem to load up a fridge. not this one tons of room will be good for a family..also the way the water/ice on door is designed not to "steal" inside room ..
I would recommend this to a friend - Pros mentioned:Space
Spacious fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge holds a deceiving amount of food! I have always loved french door fridges, but i habe noticed that sometimes the water filter in them blocks space for storage - this is not the case here. This fridge, as a result, has a lot of storage space. The ice maker is quick to re-create ice.
I would recommend this to a friend - Cons mentioned:Ice maker
Samsung Double Door fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has been great so far and very efficient. We are pleased with the purchase overall. The only dissapointment is no light in the water dispenser bay. I don't see how Samsung or anyone would design a fridge without a light here.
I would recommend this to a friend - Cons mentioned:Ice maker
Nice look.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! We purchased this fridge and then we heard a lot of bad stories about the ice maker. Everyone said that the ice maker will stop working it is just a matter of time. Because of this, we went ahead and purchased the warranty.
No, I would not recommend this to a friend - Cons mentioned:Ice maker
Would get 4 stars if it had a better ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a pretty good product but the ice maker is a joke. It is very loud when it drops ice into the tray, dispenses ice very slow, and does not do a very good job on crushed ice. The ice maker in our 20 old Kenmore refrigerator was far better. I would give a much higher rating if it was not for the ice maker.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Larry A,
We appreciate you sharing your feedback about the ice maker in this Samsung refrigerator. Let us help you.
Noise from the ice maker as it produces ice during the ice-making process is normal.
To activate the rapid ice function and speed up the ice maker's creation, follow the instructions on page 38 of the model's user manual link below. On page 43, you can check out the steps to enhance the performance of the built-in ice maker.
https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf
In addition to the link above, please see the link below for the steps if you are having an issue with the ice maker. You can select the nearest concern by clicking the radio button. Kindly watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung refrigerator.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146914660, which will help our team pull up your information.
^Rainly
- Pros mentioned:Ease of use, Space
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how big and spacious it is. Beautiful look and easy to use
I would recommend this to a friend - Cons mentioned:Ice maker
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a Good Fridge. The inside looks clean because of the clear shelving and the filter is an added plus. Two people home and have not ran out of ice yet, was a little worried about leaking from the water dispenser when first installed but after flushing air out by running the water and allowing time to cool (24hrs) I have not had any leaking since
I would recommend this to a friend - Pros mentioned:Space
Good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice product. A lot of space. So happy with it!
I would recommend this to a friend Great refrigerator, bang for your buck.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is worth every penny. It cools everything evenly and the freezer is powerful. Ours came with two little dents but they’re hardly noticeable and I kind of wish we could change out the LED light in the fridge to be a little brighter. Overall, great!
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Here is a link that will help resolve your concerns. Thank you for being the best part of Samsung! https://bit.ly/35IlrxE
- Cons mentioned:Ice maker
Not worth the price!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items on the door do not get that cold even though the fridge is set to a colder than recommended temperature. In addition, the freezer, with the seal intact, always creates a small layer of frost on all of the products - I've never had this happen before. Lastly and this is a little silly but the ice/water dispenser does not have a light... like what?! I've never seen one without one... like how cheap on Samsung's part.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Zach,
Thank you for your review. We're saddened that some items on the fridge aren't cold enough and create slight frost. We value all concerns that help us understand how to make our products more convenient for our customers.
I recommend following the steps in these links below to help you with this concern:
Cooling issues with Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
What to do if your refrigerator is not cooling:
https://www.youtube.com/watch?v=ogwmuhLH4G4
Frost forms in the refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144894917 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
- Pros mentioned:Space
Awesome fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are happy with our new fridge... It's beautiful compared to our old white one and matches our other stainless steel appliances! Plenty of room and easy to access everything! Love it
I would recommend this to a friend - Pros mentioned:Noise level, Space
MR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.super, super operation, quiet, space galore. great value
I would recommend this to a friend - Cons mentioned:Ice maker
Happy with the purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge overall ... love the adjustable shelves and that we can store gallons of milk in the door ... the only downfall as that there is no light where the ice/water dispenses ... and you can’t get ice not through the door dispenser
I would recommend this to a friend - Pros mentioned:Space
Love this refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator, its sleek finish, leaves no fingerprints. Ice maker is very quiet, inside is roomy with space for veggies, door shelving and spacious freezer.
I would recommend this to a friend - Pros mentioned:Space
Keeps food cold and frozen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Nice looking and and looks great in kitchen
I would recommend this to a friend New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the space in my new fridge and the outside really doesn't show fingerprints as advertised! The only bad thing is that it is now on sale for less than i purchased it for.
I would recommend this to a friend- Cons mentioned:Ice maker
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very minimal complaints. Don’t level way but otherwise super happy
I would recommend this to a friend