Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,399.99
Clearance
The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,314 reviews
  • Cons mentioned:
    Door, Ice maker

    Rated 2 out of 5 stars

    Not great, but it keeps stuff cold.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker stopped working after two years. The water and ice dispenser do not have a light and I wish I would have have known that before I purchased it. Just one of those things you don’t realize until after you’ve bought it. For $2200 you’d think you would get a light. The doors hold themselves open for some reason. When you try to close the door it pushes back on you.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kenny,

      Thank you for sharing your feedback. Your satisfaction is our top priority and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker not working properly. We understand it is important to have a working ice maker to prevent us from having to stock up on ice for parties and special occasions you host at home. We will surely notate this feedback for better products and services in the future.

      For future reference, I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/

      The ice maker is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      You may check the specifications guide to know more about the products by clicking the link below.
      https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/3-door-french-door/pdp/rf27t5201/pdf/RF27T5201SR_V4.pdf

      Refrigerator or freezer doors will not close:
      https://www.samsung.com/us/support/troubleshooting/TSG01001017/

      You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/RF27T5201SR/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144686568

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great, except for slight door inconvenience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, set up was easy and inside is very spacious. The door doesn't close itself so you have to nudge it a bit hard, so make sure not to forget to close it properly.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fridge. Looks good and feels great in the location. Good space and storage for everything you need

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome refrigerator!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - 27 cu. ft. 3 door French door refrigerator is Awesome!!! Love the digital readout for the temperature. Lots of space in both the fridge and freezer. Easy to move shelving and door bins. Also Love the door alarm.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Roomy, attractive, and unbelievably quiet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exterior stainless steel is better quality in my judgment than some of the major competing brands and price levels. The French door format is highly convenient, and the interior layout is commodious and well designed. This refrigerator runs so quietly that I can hardly believe it is plugged in.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good, not perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Samsung so it’s nice and functions well out of the box but For the price it should have a ice tray . Also came scratched and water dispenser was spraying

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Quality Refrigerator!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spaceous an bright inside! Works well! Makes a lot of ice!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new fridge. This is great and the water dispenser is great too. This has so much space for all our food and drinks. Also the freezer on the bottom level has plenty of space for all our frozen meats. Can’t go wrong with this fridge. Great stainless steel too

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LOVE MY FRIDGE!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's great! Bought on open box so don't mind the few dings. Love that I don't have to bend down to get something out of the fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    6 months in, 8/10

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been about 6 months since owning this fridge. Overall I give it a solid 80/100. Although it's a large fridge, the bottom freezer design leaves space limitations for the refrigeration area. With a family of four I feel like the fridge is always "almost full" to the point where I have to move things to get to other things. I also had to place the shelves in a non-standard configuration to make a shelf with enough space for tall fridge items like orange juice or pancake syrup. I think one of the contributing factors for this limited vertical clearance is the meat drawer that lives at the bottom of the fridge compartment, which I find to be too large for just meats so I have considered using that for vegetables and using the vegetable bin for meats. The icebox also takes up a large portion of the fridge compartment. Ice is a necessity where I live, but it seems to be a pretty space-limiting design.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has so much space and alerts you if the doors don’t get shut for a few minutes I love it!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is wonderful and has so much room inside. It's easy to use and keeps the food at an even temperature throughout the cabinet. The only (small) caveat is I wish it had a larger ice bin for times when I want to fill a cooler with ice, but the ice maker is great.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Family of 5 adults

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems. I do wish there would be a light at the water/ice dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. I love that the ice and water are on the outside. Very roomy, so far we love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good product at Great Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is perfect for our family and really provides what we need.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Xxxx

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but I wish the ice maker produced more ice cubes at a time. Delivery should be improved. It took 2 weeks to get fridge!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this refrigerator except for one thing. The ice maker doesn’t produce ice very fast which means we regularly have to buy some. We never had this problem with our old one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    New Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. It has nice size drawers and I love the wide door shelves that hold even the the widest jars! It has alot of storage in the freezer also. Very happy with my purchase and would recommend it to anyone looking for a new refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is cool except ices can get stack in if you havent gotten any ice more 3-4 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and nice Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my first Samsung 27 Cu. Ft. French Door Refrigerator- Stainless Steel. It’s running really quiet and nicely designed inside and out. This is my replacement for the old one. So far so good with the Samsung Refrigerator, hopefully it will work for a long time.

    I would recommend this to a friend