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Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,315 reviews
  • Cons mentioned:
    Ice maker, Reliability

    Rated 1 out of 5 stars

    Noisy Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    14 months old and the ice maker is making a very loud and incessant whirring / buzzing noise that can be heard throughout the house. It only stops when the door of the fridge is open. Don’t spill anything in it either ! The liquid runs under the shelves and into the water filter area. It requires a difficult disassembly of the interior to clean. Samsung fridges have a bad reputation for reliability and performance. I wish I’d done better homework before buying.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We strive to guarantee that your fridge functions at its best all the time, Gene67. Let's help you. 

      Please refer to the resources below on how to address the noise in your fridge's ice maker and how to clean the interior for spills. Click the hyperlinks and watch the instructional video for tips.

      Understand the noises coming from your Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      Samsung refrigerator shelf/drawer removal and cleaning guide:
      https://www.samsung.com/us/support/answer/ANS00063107/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147164425, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this fridge. It was very spacious on the inside and looked super pretty. Just make sure you buy a filter for the fridge. It didn’t come with one

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is the perfect size for my family and everyone can have their own shelf on top and on the freezer. The food is kept at the correct temperature for all foods and everyone can reach what they need.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Spacious Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good fridge, our freezer door gets stuck so trying to open it completely takes a bit of effort. Otherwise, it's a good fridge with lots of open space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge I recommend it at the price I got it at, open box 1,200 with a 200 dollar gift card amazing price

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge. It looks nice, runs quietly and makes great ice and water. Not to mention so much more space than our previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love this fridge, the French doors are perfect for my living habits, humidity controlled veggie bins are sweet. The freezer compartment has unbelievable space and convenient. I'd buy this fridge over and over...just sayin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month review. Zero mechanical issues. Fridge/freezer keeps temp. Ice maker functions as it should. Water dispenser as well. My only 2 slight gripes are that there isnt a light shining down in the spot you fill up your cup with water/ice (for those night time top offs) and didnt come with a drip tray. Not a deal breaker but still wouldve been nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, a lot of space, big freezer, really happy with this purchase after looking at options for about a month. The ice/water dispenser is not the best, but otherwise all the features on the fridge are strong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large capacity!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I measured twice, and the guys that delivered it measured it as well, and it 'fit'. The only opportunity was that the left side, facing the unit. was just about up against the wall. So, it 'fits' but to get the bottom drawers to open fully you need to pull the entire unit out a 'bit' to be able to get the bottom drawer to fully function.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage space is great and so far everything is working as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Shiny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator. Looks very nice in my kitchen. Plenty of room and keeps everything nice and cold. The ice dispenser with water is great asset. Overall I just everything about the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Not too shabby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge capacity for ice. A little noisy. But plenty of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size and updated features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good fridge for the price and love the updated water dispenser making seem more premium. So far no complaints and the all around cooling is great

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Allie

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was just what I was looking for perfect space. I can lock it and it lets me know when I leave it open

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator, good overall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for fir the price you pay. Lots of room. The freezer drawer I would like to see the top drawer ooen further, it can only open so much so you can lose site of items. Overall great fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it fits us perfectly, it’s very big and includes all are needs

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect for my kitchen. It’s spacious and fits everything. The color is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. Plenty of room for everything, easy to organize and see what's in there. Handy water & ice dispenser. Love the convenience of the pull-out freezer on the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quiet and Cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the fridge and freezer so far. It has so much more room than the models I am used to. Having ice and water in the door is very convenient and the door-open alarm is very handy.

    I would recommend this to a friend