Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Love this refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is even more than I expected. Spacious - yet fits into the space left by the old machine. The only downside was the third party delivery service who kept saying it was too large to bring it into the house.
I would recommend this to a friend Samsung french door refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this beautiful refrigerator more than a year a go. It is beautiful and operating very well.
I would recommend this to a friend- Pros mentioned:Noise level
Very good fridge we love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Of course our fridge went out during Covid, no stock anywhere. This Frigidaire was a bit more expensive but Best Buy had it on sale and I used the 24mth no interest. It’s been great so far. Looks great and runs quiet.
I would recommend this to a friend - Cons mentioned:Ice maker
Good product except...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like this refrigerator quite well, except the ice maker does not work correctly. It makes a little bit of ice in the off position but none when on. Samsung was responsive to the complaint, but when they could not get a repair person to us they wanted us to return it for store credit. Eventually, after waiting two weeks and trying again, we have a repair scheduled.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Larry! We're so glad you were able to finally get your repair scheduled Thank you so much for your patience during this time. We hope you are able to get back to enjoying a fully functioning refrigerator soon! ^Jecca
- Cons mentioned:Ice maker
Samsung Freezer Fiasco
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Samsung refrigerator in Feb 2024. About 3 weeks ago, the freezer unit went out. I've had a repair technician here 3 times and the last time he said the freezer coils (which are INSIDE the refrigerator) were bad and it's a manufacturers defect and cannot be repaired. So, in essence, I have to get a new refrigerator. Needless to say, I'm a bit disappointed. FYI, the refrigerator section works just fine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand the disappointment about your overall experience with the refrigerator.
We recommend contacting our Support Team via the link below to speak with a live representative to assist you better with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:Noise level
Good service and product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator when my old GE stopped working. The purchase in store was easy. Fridge was delivered on time and installed properly. The product is very quiet and works very well. Better than I expected.
I would recommend this to a friend - Cons mentioned:Ice maker
Love our new Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with ice maker. Scheduled a technician to come fix whatever is the problem...meanwhile no ice available!
I would recommend this to a friend The shining star of the kitchen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge freezer combo with built in ice maker, has a place for everything and love the stainless steel fingerprint-free doors! Well worth the money
I would recommend this to a friendGreat fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this fridge. There is lots of space inside, it cools quickly, and is convenient with the bottom freezer. The stainless coating does a pretty good job keeping fingerprints off too.
I would recommend this to a friend- Pros mentioned:Size
New fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is good but the only thing is the milk can’t fit the easy you have to rearrange things other then that is a good product
I would recommend this to a friend - Cons mentioned:Ice maker
Nice but one problem.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator but I do have one problem. The front panel on the ice maker keeps pushing forward and makes the ice maker itself anyou're a shelf inapproprible. Have to open the door push the front panel on the ice maker back in the position and the position and then it works I don't think that should be the case On a $2000 refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Happywithtv,
Thank you for reaching out to us, and we are glad to know that you are using Samsung Refrigerator. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience. We apologize for experiencing trouble with your ice maker. let me share this link to help you with your concern.
Ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
For other concerns Please feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144809916
Thank you for choosing Samsung. Have a great day.
^^Ross
Sansung Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the french door style. Looks great. Price was excellent
I would recommend this to a friend- Pros mentioned:Capacity
Great fridge!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very spacious and cool looking refrigerator
I would recommend this to a friend Tight fit - great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid fridge. Watch out for measurements and older homes. Delivery team refused to install my unit as my hallway was just under 30" wide. "Fridge isn't fitting with less than 30 inches" is what I was told. Had them leave it in the garage. I took the doors off myself (needed to take the freezer tracks off as well) - and my wife and I got it in the house and installed (29 7/8" will work). Heck of an evening, but the fridge is awesome!
I would recommend this to a friend- Pros mentioned:Size
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, even though it prevents prints it does not prevent scratches or prints from jelly... Good capacity though!
I would recommend this to a friend - Cons mentioned:Ice maker
Do your research
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received this item twice within the last few months. The first time we were moving into a new house and wanted a nice refrigerator to go in the kitchen. We previously owned a Samsung refrigerator in our old house and never had any issues. With the first one we received, the ice maker never worked. It took a few months to get it serviced to no avail and then to get a replacement refrigerator. Once the replacement arrived I thought all of our problems were solved. Boy were we wrong! The replacement didn’t cool at all! We lost hundreds of dollars worth of food and ended up returning it to Best Buy to purchase another brand! Once we did the research, we found out there was a class action lawsuit out for Samsung refrigerators being sold with faulty ice makers. So please do your research before you buy this item!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144647048.
-Noraina
- Pros mentioned:Capacity
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. No issue after using for one year. I like the capacity
I would recommend this to a friend - Cons mentioned:Ice maker
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good refrigerator salesman didn't explain that it didn't have dual ice was only set up for it
I would recommend this to a friend - Pros mentioned:Capacity
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Samsung fridge. I replaced it with another Samsung that I was satisfied with for 9 years. It was just time.
I would recommend this to a friend - Cons mentioned:Door
Dented door
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would’ve gave it a 5 star but my reason for a 4 star is because we keep getting a dented door delivered w our refrigerator.
I would recommend this to a friend