Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Samsung 27cu.ft. Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator and the fact that we now have so much more freezer room than our old refrigerator.
I would recommend this to a friend - Cons mentioned:Ice maker
Do your research
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received this item twice within the last few months. The first time we were moving into a new house and wanted a nice refrigerator to go in the kitchen. We previously owned a Samsung refrigerator in our old house and never had any issues. With the first one we received, the ice maker never worked. It took a few months to get it serviced to no avail and then to get a replacement refrigerator. Once the replacement arrived I thought all of our problems were solved. Boy were we wrong! The replacement didn’t cool at all! We lost hundreds of dollars worth of food and ended up returning it to Best Buy to purchase another brand! Once we did the research, we found out there was a class action lawsuit out for Samsung refrigerators being sold with faulty ice makers. So please do your research before you buy this item!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144647048.
-Noraina
- Cons mentioned:Ice maker
Great overall
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great just wish it had a light on the water/ice dispenser.
I would recommend this to a friend - Pros mentioned:Size
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, even though it prevents prints it does not prevent scratches or prints from jelly... Good capacity though!
I would recommend this to a friend - Pros mentioned:Space
Best fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge plenty of room inside. I don't know what else to say.
I would recommend this to a friend - Cons mentioned:Ice maker
Nice but one problem.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator but I do have one problem. The front panel on the ice maker keeps pushing forward and makes the ice maker itself anyou're a shelf inapproprible. Have to open the door push the front panel on the ice maker back in the position and the position and then it works I don't think that should be the case On a $2000 refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Happywithtv,
Thank you for reaching out to us, and we are glad to know that you are using Samsung Refrigerator. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience. We apologize for experiencing trouble with your ice maker. let me share this link to help you with your concern.
Ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
For other concerns Please feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144809916
Thank you for choosing Samsung. Have a great day.
^^Ross
- Cons mentioned:Door
Dented door
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would’ve gave it a 5 star but my reason for a 4 star is because we keep getting a dented door delivered w our refrigerator.
I would recommend this to a friend - Pros mentioned:Space
Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great love the fridge and put it into good use
I would recommend this to a friend Samsung french door refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this beautiful refrigerator more than a year a go. It is beautiful and operating very well.
I would recommend this to a friend- Pros mentioned:Space
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of space inside for everything glad I choose this fridge.
I would recommend this to a friend - Cons mentioned:Ice maker
Awesome fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is awesome. My only issue was the water dispenser leaking but I figured it out. Thanks youtube! Overall I would totally buy again.
I would recommend this to a friend - Cons mentioned:Ice maker
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good refrigerator salesman didn't explain that it didn't have dual ice was only set up for it
I would recommend this to a friend Great looking, quiet operation.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks great in Black Stainless Steel finish. It's very quiet (except for the icemaker). A good, reasonably priced buy!
I would recommend this to a friend- Pros mentioned:Space
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge fridge is well designed for space inside and out
I would recommend this to a friend - Cons mentioned:Ice maker
Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator but hate that no ice tray in bottom drawer. Wish I would have purposed one with 2 ice makers
I would recommend this to a friendBrand response from Samsung
Posted .Hi there TerriOwens, I would like to thank you for taking the time to share feedback on your Samsung Refrigerator. We are pleased to see that you are happy with your machine. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Best bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge. Cools. Not too many bells and whistles. Everything I wanted out of a fridge
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doors were not level but googled it and turns out the hinge on the right door just needed to be loosened up a little bit. A one minute fix. Other than that, it's been running great and looks nice.
I would recommend this to a friendBest fridge in price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a new home starter, you will get technology functions that over priced fridge will have but a good price, 100% recommended.
I would recommend this to a friendTight fit - great fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid fridge. Watch out for measurements and older homes. Delivery team refused to install my unit as my hallway was just under 30" wide. "Fridge isn't fitting with less than 30 inches" is what I was told. Had them leave it in the garage. I took the doors off myself (needed to take the freezer tracks off as well) - and my wife and I got it in the house and installed (29 7/8" will work). Heck of an evening, but the fridge is awesome!
I would recommend this to a friend- Pros mentioned:Capacity
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Samsung fridge. I replaced it with another Samsung that I was satisfied with for 9 years. It was just time.
I would recommend this to a friend