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Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,315 reviews
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and good value for money. Only thing that could be better is the ice dispenser.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Ice Maker and Dispenser Not Working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am reading other reviews that have similar issues to the one we are now having. They all have to do with the ice maker. Everything else so far is fine. We haven’t begun the repair process. I’ll update this as that transpires. Three design flaws: - the ice maker is slow - the dispenser sprays ice everywhere - ice itself is fairly choppy and not whole The ice maker is slow as others have said. It’s a design flaw but doesn’t render the machine unusable. Another design flaw which could be an actual manufacturing flaw is the way it dispenses ice. Unless you get a large cup right under the chute, you’ll get shards of ice on the shelf, your hand, and the floor. The whole ice is barely whole. At times we think we accidentally are on the crushed setting. The issue we are having is now the ice isn’t dispensing. My wife saw the ice jammed up inside, which others have experienced. In addition the ice dispenser is leaking. I would not recommend this fridge. We will see how the product protection I purchased works out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Dango9, I understand how frustrating it can be when your Samsung Refrigerator ice maker is not performing the best and I would like to provide you with a helpful guide to ensure you are getting the most out of your unit. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/
      If you need any further assistance, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144018984. We thank you for choosing Samsung and being a part of our community. ^Brad Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. It has good storage, looks great and the freezer is a nice size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good...Cooling way quick, ice over night.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations in every area but one. My only complaint is that it should have a light on the water dispenser. The selection light doesn't help.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Ice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice drops cubs all over the floor. Don’t like the ice dispenser

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Puchase !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Samsung Refrigerator in September and have been happy with it. It maintains the set temperatures properly, has a nice bright light inside to find what you are looking for. The drawbacks are, there isn't a light on the ice/water for use at night. You have to put on the overhead light, also the freezer draw doesn't come out far enough for you to be able to find what you are looking for, it would be nice to have it come out a few more inches, then maybe you would be able to see in the top draw.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good refrigerator a lot of space and keeps the food well preserved. It’s very beneficial and I love the way it looks and how it’s set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best fridge I have ever bought. The fridge has a large amount space inside fridge and freezer. Starting with the fridge part. The shelves are spaced out perfect and made out of high grade material. The ice maker doesn’t take much room in this compartment. When we plugged in the water, it started making ice in lightning speeds. Speeds I have seen in any other fridge I have seen before. The freezer gets real cold and ultra large. I like to have the drawer freezer way over the freezer on top. The indoor water and ice dispenser is perfect. Over the perfect fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for very little so far, but I live all of the features. Everything is in front of me, I get bird's eye view of everything I have in the fridge, I know exactly what I have and find it easily

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my new refrigerator with the exception of while using the ice maker little fragments of ice fly outside of glass/cup.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and has great capacity! The LED lights on the inside Illuminate every square inch. The ice dispenser works flawlessly and have yet to run out of ice and we use a lot! Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Gary L

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerators, plenty of room which is what we wanted, great buy. The installers were great.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the black stainless steel. Matches all my appliances in my kitchen, plenty of space Overall happy with Samsung products

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because i was having trouble with another brand i had for a few years. once the other warranty expired i replaced with this. a majot positive difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant vaut and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a fair amount of comparison shopping - but in terms , price, features, and durability. Best Buy had both the brands and styles I was looking for in my price range and they were great values.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the french door style. Looks great. Price was excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good refrigerator when it’s working properly.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some problems with it after a year or two of buying it. Completely shutdown, and now after 3 years the control panel for the ice maker doesn’t work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very spacious and cool looking refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Overall, very pleased with this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has been performing very well, love the stainless steel color, the room inside for numerous items, and the quietness.

    I would recommend this to a friend