Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. Has a lot of room. Easy to wipe off and keep clean.
I would recommend this to a friend - Pros mentioned:Size
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because i was having trouble with another brand i had for a few years. once the other warranty expired i replaced with this. a majot positive difference!
I would recommend this to a friend - Pros mentioned:Ease of use
I love my new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for very little so far, but I live all of the features. Everything is in front of me, I get bird's eye view of everything I have in the fridge, I know exactly what I have and find it easily
I would recommend this to a friend - Cons mentioned:Ice maker
Samsung ?
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in 2021, within the last year the ice maker has not been making the ice as frequently. Earlier this year, the fan in the freezer stopped working. Not a great experience with this brand....
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how this experience with your fridge affected you, MichelleB. Let's get you assisted.
Below is a link to help you diagnose why your ice maker is no longer making enough ice. Please click the hyperlinks and watch the instructional video for tips.
The ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146654947, to help our team pull up your information when you message us.
Have a great day.
-John
- Cons mentioned:Ice maker
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 Star but the ice maker is extremely noisy. So far it is a nice refrigerator.
I would recommend this to a friend - Pros mentioned:Capacity
Great refrigerator at a great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and has great capacity! The LED lights on the inside Illuminate every square inch. The ice dispenser works flawlessly and have yet to run out of ice and we use a lot! Would recommend!
I would recommend this to a friend - Pros mentioned:Space
The aspiring chef's refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great refrigerator with lots of room for those who love to cook and use fresh ingredients. The freezer has two shelves with plenty of storage space as well.
I would recommend this to a friend - Pros mentioned:Space
Good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the black stainless steel. Matches all my appliances in my kitchen, plenty of space Overall happy with Samsung products
I would recommend this to a friend Excellant vaut and quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a fair amount of comparison shopping - but in terms , price, features, and durability. Best Buy had both the brands and styles I was looking for in my price range and they were great values.
I would recommend this to a friend- Cons mentioned:Ice maker
Just OK
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An ok replacement for our GE fridge but the button to change from water to ice just seems too difficult to press. Also, it takes a while for it to produce ice in comparison to our GE fridge. Also, I just hope they put a light on the water dispenser.
I would recommend this to a friendBrand response from Samsung
Posted .Allow us to enhance your fridge's functionality, JayOr.
Below is a helpful guide to rectify the panel when it's not responding properly or is difficult to press. We also recommend watching the instructional video (from the start until 0:35) and clicking the Unlocking the control panel hyperlink included.
The refrigerator panel will not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-panel-will-not-respond
Please follow the step-by-step guide below to improve the ice maker's ability to produce ice. We suggest watching the entire video included; hover down and click the Leveling of the fridge hyperlink for more information.
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145858163, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Noise level
Overall, very pleased with this purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator has been performing very well, love the stainless steel color, the room inside for numerous items, and the quietness.
I would recommend this to a friend - Pros mentioned:Size
Refrigerator review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator because of it’s good quality and it’s size.
I would recommend this to a friend - Pros mentioned:Capacity
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace our broken down LG refrigerator and it is roomy, keeps everything cold and the water/ice dispenser are easy to use.
I would recommend this to a friend Good!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very nice fridge. It keeps food cold like it is supposed to. Also the freezer seems to keep things frozen which is nice.
I would recommend this to a friend- Pros mentioned:Space
Samsung Side by Side 27 cu. fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of space, well organized inside and freezer space. Ice in door is easy to use and screen functions.
I would recommend this to a friend - Pros mentioned:Space
has everything we wanted in a refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was pleasantly surprised at the space in both the refrigerator and freezer in this appliance. Ice cream is frozen solid' and haven't ran out of ice cubes. We are very satisfied with our purchase.
I would recommend this to a friend - Pros mentioned:Space
Love my Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best appliances I owne. It is spacious and roomy. I love it. The technicians that installed it were knowledgeable and neat. Very professional.
I would recommend this to a friend - Pros mentioned:Space
Cupcake
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung Refrigerator has so much room quiet ice and water works great my freezer compartment so much room, I’m so excited with this refrigerator will recommend to everyone purchase it
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and affordable price. Works very great in kitchen
I would recommend this to a friend- Pros mentioned:Capacity
Great refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Samsung French door refrigerator I have put up. It is roomy and reliable. The sale price was also great. I would highly recommend this refrigerator.
I would recommend this to a friend