Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Just OK
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An ok replacement for our GE fridge but the button to change from water to ice just seems too difficult to press. Also, it takes a while for it to produce ice in comparison to our GE fridge. Also, I just hope they put a light on the water dispenser.
I would recommend this to a friendBrand response from Samsung
Posted .Allow us to enhance your fridge's functionality, JayOr.
Below is a helpful guide to rectify the panel when it's not responding properly or is difficult to press. We also recommend watching the instructional video (from the start until 0:35) and clicking the Unlocking the control panel hyperlink included.
The refrigerator panel will not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-panel-will-not-respond
Please follow the step-by-step guide below to improve the ice maker's ability to produce ice. We suggest watching the entire video included; hover down and click the Leveling of the fridge hyperlink for more information.
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145858163, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Space
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is beautiful .. love the French doors..lots of room on the inside..freezer is nice with the sliding shelves also lots of room
I would recommend this to a friend - Pros mentioned:Space
Samsung Side by Side 27 cu. fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of space, well organized inside and freezer space. Ice in door is easy to use and screen functions.
I would recommend this to a friend - Pros mentioned:Noise level
This refrigerator woke my kitchen up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit. Great fit and finish of cabinet. It's so much easier to retrieve food from this than a side-by-side. Filtered water and ice are tasty. Quiet running.
I would recommend this to a friend - Pros mentioned:Space
So far, so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Very spacious. Only con is the ice container. It doesn't hold much. Otherwise, seems like it was a good choice and nice for the price.
I would recommend this to a friend - Pros mentioned:Space
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job and good space for the price, i got it for less than 2k
I would recommend this to a friend - Cons mentioned:Ice maker
Samsung ?
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in 2021, within the last year the ice maker has not been making the ice as frequently. Earlier this year, the fan in the freezer stopped working. Not a great experience with this brand....
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how this experience with your fridge affected you, MichelleB. Let's get you assisted.
Below is a link to help you diagnose why your ice maker is no longer making enough ice. Please click the hyperlinks and watch the instructional video for tips.
The ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146654947, to help our team pull up your information when you message us.
Have a great day.
-John
Nice refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator.. looks nice and keeps food cool.
I would recommend this to a friendGood refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, bought because of price at the time. Not my favorite refrigerator, but does a good job.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Workman, welcome to our family and congratulations on your new Samsung Refrigerator. It is great to hear you are getting great performance. Thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Space
Excellent Value and Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent refrigerator. It is spacious inside with a really nice ice maker and plenty of space in the freezer. We are really happy with this purchase.
I would recommend this to a friend - Pros mentioned:Space
Very good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far happy with it. It has a lot of storage space. Sometimes there is not enough space for big refrigerated items.
I would recommend this to a friend - Pros mentioned:Size
Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fridge a lot very big holds a lot of stuff so far ice and water works great overall happy would buy again
I would recommend this to a friend - Pros mentioned:Size
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the space and the overall look! It alerts you if the doors are left open, touch screen located inside and a great stainless steel look.
I would recommend this to a friend - Cons mentioned:Ice maker
Nice frigs for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I will it had was a light on the water dispenser, so you can see what you are doing during the night.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Not disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid refrigerator. Cools quickly. Quiet. Spacious. Sleek.
I would recommend this to a friend Excellent Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator fits our needs very well! Love the icemaker (makes ice fast) and the water dispenser. The fridge portion has ample room for everything we need to store. The left door has narrow slots which we have had to learn to use but they fit small snack foods and condiment bottles easily. Freezer portion is a little bit different for us as we are used to an upright freezer. It stores more like a small chest freezer but the drawer and the dividers are useful to help keep food from getting lost.
I would recommend this to a friend- Cons mentioned:Ice maker
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouod have given 5 but came with no drip container under ice maker
I would recommend this to a friend - Pros mentioned:Space
Awesome interior lighting and space!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This French Door Fridge really delivers. Finish on exterior is sleek and stylish. On the inside there really is bountiful space and it is also an extremely well organized space.
I would recommend this to a friend Great Deal, Love It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed to replace our old refrigerator. I have done some research on the French Door models. Delivery for one at other locations was either 4- 6 months out or no date available at all. We went to Best Buy and found not only the one I wanted. It was a less expensive, delivery was within 2 weeks, and the employee who assisted us was very friendly and answered all of our questions.
I would recommend this to a friend- Pros mentioned:Space
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely got it, but love it so far. It’s spacious enough for our 2 people household. Love that it was a water filter & ice maker (didn’t have this with my old fridge)
I would recommend this to a friend