Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Major Ice maker problems
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this frig. Our ice maker froze shut twice. The first time my husband managed to get it open. It had melted and refrozen ice in the bottom. A couple months later it happened again. This time my husband was not able to get it open. We called Samsung and after being out on hold multiple times they couldn’t find a repair service company in our area. Fuming!! Our frig will be repaired tomorrow at our cost. Oh the repair man said that all of the Samsung frig’s with ice makers do this. My son has one and the ice maker did exactly the same thing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .The ice maker is one of the most used parts of a refrigerator that should act accurately, KimA. We'll gladly help!
If your ice bucket is stuck and won't come out, don't try to force it too hard. A little gentle wiggle should be all you need to shake it loose. Click the link below for more information.
An ice bucket is stuck or has a block of ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001791/
To keep your ice maker performing at its best, you'll want to ensure you keep up with preventative maintenance. I have provided a link below for reference.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145685498) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Pros mentioned:Space
Yes
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes yes yes yes. Spacious, amazing features. I’m so happy I bought this
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and affordable price. Works very great in kitchen
I would recommend this to a friendVery nice refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had another big branded refrigerator that was more expensive but I love this one better! Great water flow, ice is always ready, & Lewis things very chilled! Excellent storage!
I would recommend this to a friend- Pros mentioned:Space
Spacious fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has lots of space. Easy to see everything inside. Able to fit larger containers.
I would recommend this to a friend - Pros mentioned:Capacity
Happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the roominess of the fridge. Can now enjoy crushed add when making smoothies.
I would recommend this to a friend - Pros mentioned:Size
Good fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge. Replaced a previous Samsung fridge. Hopefully this one lasts longer
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and has a lot of storage room on top and bottom. The wife is happier.
I would recommend this to a friend - Pros mentioned:Size
Best fridge ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and efficient! Good size, looks really good, perfect for the family! Couldn't be happier with the reliability and efficiency.
I would recommend this to a friend - Cons mentioned:Ice maker
Samsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. Ice is kinda weird but we are letting it settle in. We like the tray configuration.
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still getting use to the French doors. So far I like that I can get more things in the freezer.
I would recommend this to a friend - Pros mentioned:Size
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT! perfect size! Huge fridge space and freezer is just the right size
I would recommend this to a friend - Pros mentioned:Space
Great appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is huge! There's plenty of space for food for the family. The adjustable shelves are great, although I have not had to modify them yet to fit my needs.
I would recommend this to a friend - Pros mentioned:Space
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. We got it to replace the side by side in our kitchen and it has so much space! It's easy to organize and to find everything.
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very spacious refrigerator but when it makes ice its pretty loud
I would recommend this to a friend - Cons mentioned:Ice maker
Loud ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first stainless steel fridge we purchased. Our appliances have always managed to be a hand me down. From that retrospect it's great. But the ice maker is quite loud. I will hear it in the middle of the night just drop. But other than that seems to be working alright. That said, we've had it little over a year.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there MamaKat, I am glad to see that you are enjoying your Samsung Refrigerator and understand that you have some concerns. I would like to forward this to our design for future improvements. We are glad to have you a part of our growing community and thank you for letting us be your trusted brand in your home. ^Brad
- Pros mentioned:Size
Very pleased with Samsung and Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious, works as described. This is a replacement for a previous model that was defective. Best Buy honored the extended warranty without any issues
I would recommend this to a friend - Pros mentioned:Space
Moe's review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this refrigerator, very roomy and makes excellent ice and lots of it.
I would recommend this to a friend - Pros mentioned:Space
Outstanding product with lots of space.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. It has plenty of space would recommend this to my friends and family.
I would recommend this to a friend - Pros mentioned:Capacity
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product with plenty of space for all of your cold storage needs.
I would recommend this to a friend