Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,315 reviews
  • Rated 5 out of 5 stars

    Good buy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time, quickly installed. Fridge fit well, looks great and is everything we thought it would be. Love the that it shows no finger prints.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very spacious fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Fridge it's very spacious. compare to my old side-by-side one.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung 17 cubit foot frig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant product.....Only complaints are no dedicated butter keeper and ice maker takes up too interior room.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Nice frig

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator very spacious and I like all the lights inside

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Family love our Brand New Refrigerator.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. I can find what I am looking for with out searching.my family love our Brand New Refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did Kitchen Remodel. Went with this refrigerator because of reviews, looks and success with other Samsung products. Very pleased with refrigerator. Only complaint is you have to push doors all the way in to shut. Cannot just push and expect to close. Otherwise easy to manage controls, shelves easily adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and elegant. Tons on storage inside, including on-door shelving.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good experience the refrigerator is big and has a lot of space.. it's really convenient especially for people who have their own house. Also, samsum is really good brand.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Updated

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Nice and big. I love having the freezer on the bottom. It compliments my kitchen. I like the alarm to lets you know the doors are open.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Just what we needed

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sale price! Ice maker isnt my favorite. and left side lacks some shelving space because of where the ice maker sticks out. But over all good product! Looks nice. Quick Delivery.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to love your fridge even better, MeghanB. Let us help you out.

      Please click the link and hyperlink for some valuable tips that can help you arrange your refrigerator in an organized manner and preserve the freshness of your food for a longer time.

      Keep your refrigerator organized during the hectic holidays:
      https://www.samsung.com/us/support/answer/ANS00084845/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146650880, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge that I have owned! Has lots of room in the fridge and the freezer. Water dispenser and ice maker work good, which was a requirement when purchasing a fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I am very happy with it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with the refrigerator is what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plenty of space inside for small and large items. love thes bell that reminds me that I left the refrigerator door open. nice feature. get really cold .

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I love it a lot of space and certainly keeps all goodies

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra storage I gained with this fridge freezer combo

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung 27 cub ft large capacity 3 Door French

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent 27 cu. Ft refrigerator 3 Door French I m so exited I loved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this fridge! I made a big mistake and downsized my fridge when the kids moved out about 5-6 years ago. It was way too small and it was frustrating. I finally researched some good refrigerators and spoke with the Appliance Expert at our local store. He recommended this Samsung refrigerator because he knew we wanted a water/ice dispenser and more room. What sold me was the 10 warranty on the compressor. We've had it for a week and we love it. It is so quiet, the water is always cold and refreshing and I love all the room we have now. So glad we got it on sale for Labor Day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall like the refrigerator, improvement can be made on the inside small drawer. It is hard to close it evenly. Shelves and crisper drawers are of better quality than others we compared. Freezer is large & extra shelf is nice. Would be nice to have the drain shelf included in the external ice dispenser instead of having to purchase later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best family style fridge ever!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung french door fridge has my entire family excited! The layout of this fridge allows my children to grab a quick snack out of the fridge at ease and also allows for me to stop store and separate all types of groceries accordingly. Now, onto customer service. Hands down the best customer service we have experienced searching for a major appliance. From the start with the salesman, to the delivery men bringing it to our house. Go with Best Buy! Promise you won't be disappointed.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good overall fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is so far so good. 4 stars only because lack of light for water and ice was dissapointing.

    I would recommend this to a friend