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Customer Ratings & Reviews

Your price for this item is $2,399.99
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The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,314 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    High quality for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, spacious, and well-made refrigerator. Good for the price and would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it! Sometimes with we could get to the ice without it coming out the door but that’s not really a problem. The ice comes out party crushed on the cubed setting. But the ice is perfect and our favorite feature. It holds its shape well but after it been in liquid awhile it easily crunches and melts in your mouth.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best fridge for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Great fridge. No complaints here!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Bigger inside than it appears!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quality refrigerator! Bigger inside then it looks. Love the look of it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator/freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! Plenty of space, arranged efficiently. Runs quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. Keeps everything nice a cold. Easy to adjust the temperature of both the fridge and freezer. It’s very spacious also!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only lasted 3 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator brand new during a sale that timed perfectly with us closing on our house. Delivery was great. Then 3 months later, out of the blue, I come home and the ice was completely melted and leaking out of the water dispenser. I opened it up and there was no cold air whatsoever. It took 2 days of chatbots with Samsung to have someone come out and look at it. The repair guy said it is fixable but the part needed is on indefinite backorder (essentially the part that does the cooling needed replaced). The guy said it was basically a large paperweight at this point. Samsung wouldn’t exchange it for a new one either. Luckily we were able to get a refund from Samsung which was about a 6 week long process. They only refunded what we paid and since we got it on sale we only got the sale price back which wasn’t enough to pay for another refrigerator. We were also responsible for getting rid of it as well which was a mess. The repair guy said he had been seeing a lot of Samsungs with this same issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello EmilyE,

      Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we understand your disappointment about what happened with the refrigerator.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that fit your needs better.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the product. Inside has a lot of space and so does the freezer.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Love the Look and Width

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new fridge, but the refrigeration portion is vertically challenged. You can fit lots of wide items, but not tall items. Also ice falls out of the ice maker every time I open the refrigerator door.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your feedback, Momof3! Thanks so much for sharing. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. This refrigerator received amazing reviews. Have had it for a month now and it has not disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant tell you how much of an upgrade this is from the 10+ year old fridge we had in the house we bought. Cools great, and looks modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge and great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our fridge - the features are great and the price is fair for this fridge. The Delivery service is exceptional. Fast and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing fridge! very spacious and makes lots of ice. Keeps temperature nice and cool.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge for the family!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how spacious it is! Would recommend to anyone looking for a nice sized fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very good, it’s exactly what I want, the space is good and the freezer is very spacious and manageable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great we needed more space, which we now have. The only reason why I took off a star was because I wish that the top shelf had taller space. I prefer to put drinks at the top, and gallons of milk, juices don’t fit there, they have to be laid flat. Which takes space away. :(

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect Fridge for our needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge so far. Way more space than what we had before. Fit into the space perfectly. Would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water dispenser doesn’t have a light.. for at night use it’s not good. Also the water dispenser has a tray to catch water, it hasn’t even been a year and it’s crusty like if it’s years old.. I keep it clean trust me and it still gets crusty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Natalie

      We apologize that your experience with the 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenserwas less than ideal. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review.

      You may check this link to help you prevent the crust from forming.

      A plan for keeping your Samsung refrigerator clean
      https://www.samsung.com/us/support/answer/ANS00079481/

      Remove or replace Samsung refrigerator bins, shelves, and drawers https://www.samsung.com/us/support/answer/ANS00063107/

      If repair is needed, please take note of your warranty coverage:

      https://www.samsung.com/us/support/service/warranty/RF27T5201SR/AA
      One (1) year parts and labor
      Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
      Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only


      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144633550

      Have a great day.

      ^Charles Samsung

  • Rated 4 out of 5 stars

    Lots of features, plenty of space.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks amazing. I love the LEDs. The information panel on the inside is awesome. I wish the large shelving could have a few more options on spacing, but overall it works. The rapid freeze/cool features for the refrigerator and freezer is amazing, it made setting it up much quicker and allowed us to put food and frozen items in it much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Spacious and beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so spacious and beautiful! So happy with my purchase !

    I would recommend this to a friend