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Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,315 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung - 27 cu. ft. Large Capacity 3-Door French

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. So easy to see everything and so easy to keep clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope the door doesn't drive me nuts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems so far like a good fridge. The freezer could open a little more, but seems to do the trick. The one issue is the door closing mechanism. While some doors close smoothly, these need a little more pushing to engage the hinge. Occasionally I hear the ding when the door stays open, but I bet when my kids start using it, I'll be hearing it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect. I’m always used samsung and it’s working great and very smooth

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well in my kitchen and I am enjoying the ease of removing things from the freezer. Glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Easy to operate. Keeps food cold in the fridge and frozen in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator and freezer there's lots of room

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator!!! Replaced a side by side Samsung that is now in the garage but still working fabulously!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Fridge lots of storage space and it makes the kitchen feel sophisticated.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great refrigerator... more space than I thought.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with plenty of space in fridge and freezer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only lasted 3 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator brand new during a sale that timed perfectly with us closing on our house. Delivery was great. Then 3 months later, out of the blue, I come home and the ice was completely melted and leaking out of the water dispenser. I opened it up and there was no cold air whatsoever. It took 2 days of chatbots with Samsung to have someone come out and look at it. The repair guy said it is fixable but the part needed is on indefinite backorder (essentially the part that does the cooling needed replaced). The guy said it was basically a large paperweight at this point. Samsung wouldn’t exchange it for a new one either. Luckily we were able to get a refund from Samsung which was about a 6 week long process. They only refunded what we paid and since we got it on sale we only got the sale price back which wasn’t enough to pay for another refrigerator. We were also responsible for getting rid of it as well which was a mess. The repair guy said he had been seeing a lot of Samsungs with this same issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello EmilyE,

      Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we understand your disappointment about what happened with the refrigerator.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that fit your needs better.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    What an upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge so far. It is quiet, roomy, led lights are bright, and the whole thing just looks sleek.

    I would recommend this to a friend
  • Cons mentioned:
    Door, Ice maker

    Rated 1 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was great, delivery guys were great. Unfortunately there was a large dent on the large upper right door, and two smaller dings on the bottom freezer door. Also, they could not get the water dispenser to work. Delivery guy created a report and said it would be taken care of. Unfortunately, 3 weeks went by with no attempts to make it right. We got the run around and had to wait on hold several times just to talk to someone to see what was going on. After finally getting to talk to a live person, there was no record of a report with a request for a new fridge or new doors?????? And we still continue to wait. Bummer!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    French door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has one 2inch dent below ice maker. Otherwise nice looking

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good appliances , good space, good fit. Look amazing

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this fridge so far. No issues like the last one and it fits perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this fridge. Plenty of storage space, great quick water and crushed ice is fantastic. Pleasant little sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator have a lot of space with easy configuration

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Very big for my huge grocery shopping list. Everything fits and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator. Absolutely love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is nice and spacious! It make the right amount of ice. I absolutely love it. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with enough storage space and cooling efficiency

    I would recommend this to a friend