Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,399.99
Clearance
The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,314 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but very comfortable . I am used to have big refrigerator, this is much smaller but better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge, only time will tell.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t yet used the fridge yet but I am hoping for good luck and the good review show it should be a good one. We are currently building a house and just picked the appliance up and it looks great in the black stainless steel and Best Buy did a good job of keeping the fridge safe we were able to get it home with no dents or scratches. I am planning to update my review after a few months of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCT!!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, everything working perilously and beautiful design!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge! Very very rooming!! Glad I made a great choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp looking fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice very large fridge with lots of room inside. The black stainless steel is very sleek.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Loud humming refrigerator

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased and installed this refrigerator in June of last year. About 3-4 months after having it, the compressor slowly started to get louder. Not so loud that it sounded like it was going out or about to break. Just a hum that over time now can now be heard in other rooms of the house. It is April now and the hum is loud enough to be heard in any room of our house. I've tried several things and even took the back panel off to see if something was hanging on the compressor causing a vibration. Couldn't find anything obvious. Then, to top this off, just last week, after having the product for 9-10 months now, the ice in the ice marker started defrosting. This means that the ice is soft and when I get ice, a fair amount of water comes out of the ice dispenser first. Sometimes leaking onto the floor over night.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand your situation and its importance to you. Let's help you with this, KirkL.

      To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.

      This guide will walk you through the humming noises coming from the refrigerator and offer suggestions for steps to take. We recommend watching the video for additional help.

      Understand the noises coming from your Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      We recommend browsing the troubleshooting guide below to help rectify the ice maker's cooling performance. Please watch the instructional video and click on the hyperlinks.

      Refrigerator, Freezer, or Flex Zone is not cooling enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147066484, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good! Works well! Plenty of space both refrigerator and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator, so much space and looks awesome with my newly renovated kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Appliance

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. Works fine. Best Buy team brought and installed. It is very recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too big

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the appliance, however it ended up being taller than expected and does not fit in the opening in my kitchen. We are now working on shaving off some of the cupboard trim.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Lots of room

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this refrigerator. There is so much more room in this fridge than my old side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator have alot of space and freezer also just love my refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    easy clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really spacious. nice looking

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product except it took days for the ice cubes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this fridge on sale for $500 leas than sticker price. The fingerprint proof is not perfect but lasts well and does not get many, and I have two teenage boys. It was exactly what we wanted and beautiful to look at. Very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    You should get one!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! A lot of room inside, and definitely works awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice refrigerator that has a lot of space and has no issues

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new fridge it has room for everything room to separate all items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    still good after almost 2 years

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge for the price...filter replacements are expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, but there are just some unused spaces due to shelf sizing. Also we have a lot of gallon size jugs and large drink container and not options to move middle shelves and limited spaces in door. Love size of freezer and deli drawer

    I would recommend this to a friend