Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
ref
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ice maker is a continuing problem. freezes up and hangs up when dispensing cubes
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment with the freezing and hanging-up ice maker, KurtF. We're here to help.
If your ice maker freezes over, please refer to the latter part of the guide under the "Ice maker is frozen over" section for instructions on what to do. You can access the guide through the link below.
The ice bucket is stuck or has a block of ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146869785) to help our team pull up your information when you message us.
Thank you.
-Angelica
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, I love the refrigerator it works great for my family and I have a big family. The ice maker and water dispenser works great also. I would recommend this product to anyone.
I would recommend this to a friend- Cons mentioned:Ice maker
Freezer is flimsy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator compartment seems to be nice and the look is really awesome. I am not impressed with the freezer just yet. I feel it is cheaply made, flimsy, and feels like it will break each time it is opened.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there woods,
Congratulations on your new Samsung Refrigerator and thank you for your review. We are excited to be your choice for your newest addition to your kitchen. If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143090553. We welcome you to our family and thank you for choosing Samsung. ^Brad
Bad ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker SUCKS. It doesn't do cubes. It always comes out crushed even on cube setting. Ill never but a Samsung kitchen appliance ever again.
No, I would not recommend this to a friendNew Samsung fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible, loved it, delivery was smooth.. Fridge is beautiful! French doors are an absolute must when I work with trays and pots all the time. No weird noises or anything just yet. Did I mention this thing great lookin?
I would recommend this to a friend- Pros mentioned:Space
Very specious fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. it is very good quality and specious!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Raba, congratulations on your new Samsung Refrigerator and taking the time to share your feedback. We are happy to welcome you to our family and thank you for choosing us for your trusted brand. ^Brad
- Pros mentioned:Capacity
Great Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge makes the ice very fast and plenty of room
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Brian, I would like to congratulate you on your new Samsung Refrigerator. I am glad to hear you are enjoying the unit. Thank you for choosing Samsung and being a part of our community. ^Brad
- Pros mentioned:Capacity
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enough room for my groceries, meats, wine, fruits , love the water/ice/ dispenser
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking fridge and long lasting.Easy to use and clean.
I would recommend this to a friend Refrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an open box. Was missing the freezer pull bar but I replaced it. Works great no issues. Only problem was when they delivered they didn’t take it out of factory mode, had to download manual to get it to cool.
I would recommend this to a friend- Pros mentioned:Space
Frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This frig was exactly what we wanted and is awesome with tons of room
I would recommend this to a friend I'll keep coming back!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge and the services provided were one of a kind and nothing but quality. The fridge is working great. It was delivered and installed with not a scratch on it. The service by our in house sales man Jack, was top notch.
I would recommend this to a friend- Pros mentioned:Capacity
Delivered on time and it works well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the ease of the drinking water. It is a large and spacious refrigerator.
I would recommend this to a friend - Pros mentioned:Noise level
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our new fridge, very quiet, and efficient.
I would recommend this to a friend - Pros mentioned:Space
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator has so much room. Highly recommend
I would recommend this to a friend - Pros mentioned:Space
Nice looking fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking refrigerator, Lots of space, huge freezer
I would recommend this to a friend Sleek
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it looks in the kitchen. Cooled very quickly after installation. A few very minor superficial surface scratches were present that could have happened during delivery or installation, but it’s only noticeable when the light hits it at a certain angle. Overall so pleased with this fridge. Couldn’t have found one nicer for a better price.
I would recommend this to a friend- Pros mentioned:Capacity
Perfect appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful appliance. Love it. Roomy and convenient.
I would recommend this to a friend - Cons mentioned:Ice maker
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, but lacking i features. Also, be careful with the ice maker. The ice will get stuck and not come out, then when you open the door, it falls out.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Juan,
Thank you for your review. We are happy that you find the refrigerator good. We thank you for your reminder about the ice maker.
I have shared a Samsung link and a video that can help with the ice maker.
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
Understanding ice clumps and other Samsung refrigerator ice maker issues:
https://www.youtube.com/watch?v=WHPiuBBUC2E
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144883978 and it will help our team pull up your information.
Leo
- Pros mentioned:Size
Great refrigerator!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, stylish and lots of room. The only issue have is clean up, removing the glass tray was difficult. But overall great buy.
I would recommend this to a friend