Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Best refrigerator I've ever owned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great so far! Has ample space in the refrigerator section, with the exception of where the ice maker is placed, but it's not a deal-breaker. The meat and cheese drawer is awesome. The freezer is the perfect size for my family. Easy to organize things. Make about 9 - 10 ice cubes an hour, so If you're having a get-together or something get some bags of ice.
I would recommend this to a friend- Cons mentioned:Ice maker
Ice maker broke within months…
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We originally loved this fridge. However, within a few months the cubed ice maker stopped working, only crushed. Then a couple of months later both had stopped working. Very disappointed in the overall quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment about how the ice maker performs. Let's boost its ice production, RosezanaG.
We highly recommend performing the troubleshooting steps from the link below to help elevate the ice maker's efficiency. Learn more from the included hyperlinks.
The Samsung ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147607706, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Size
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought new home. Nice starter fridge. No bells and whistles. Pretty basic
I would recommend this to a friend - Pros mentioned:Space
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a beautiful sleek refrigerator. It’s very spacious the doors are smooth.
I would recommend this to a friend - Pros mentioned:Space
Great Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of space. love the crushed ice maker. LED lights are great extra touch.
I would recommend this to a friend - Pros mentioned:Size
Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator really like the size and extra drawers.
I would recommend this to a friend - Cons mentioned:Ice maker
3rd Samsung refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst refrigerator ever. I’m a total tech member. I bought this refrigerator back in October. The first refrigerator we received the ice and water dispenser would not stop leaking. Best Buy kindly returned it and replaced it with another. This one would not cool down. We lost all the food in our refrigerator. We had just gone shopping and our entire freezer and refrigerator of food went bad. They of course returned that one and we are on our 3rd refrigerator. This one wasn’t leaking for the first couple of months. Now it’s leaking Niagara Falls out of it. I called Best Buy to schedule an appointment to get repair and I was told that they don’t have a technician available EVER to come repair the refrigerator. They told me that I had to contact Samsung directly and see if they can find someone to repair the refrigerator. Do NOT BUY SAMSUNG refrigerators. This is one thing Samsung dropped the ball on. Anyways I contacted Samsung and they only have automated processes for their repairs. Or for anything really. I have yet to find a place that repairs these refrigerators. As a total tech member I was promised installation and repair services, I want to trade this one in for another brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We take into consideration the urgency of this review, CeceliaW. Below are guidelines to help stop the leaks coming out from your fridge.
Leaks can occur outside the refrigerator, or you can have an auto-fill water pitcher that is also leaking. Depending on where the leak is coming from, we will show you what steps to take to find the cause and keep it from happening again. Learn more from these details.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
You may also watch our video about "How to prevent and stop water leaks from your refrigerator":
https://www.youtube.com/watch?v=uU6XADBosVo
Leveling your fridge correctly will also help prevent leaks:
https://www.samsung.com/us/support/answer/ANS00062321/
https://www.youtube.com/watch?v=56WIrCOKoiI
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145365029, to help our team pull up your information.
Have a great day!
^Chrystel
Samsung French Refrugerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so far satisfied with product and no complaint. I am due to me to finalise with the water system, paid for at the time of concluding the deal, as soon as all will be well on my side.
I would recommend this to a friend- Pros mentioned:Capacity
Very good Refrigerator -Freezer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity. Energy efficient. Love the icemaker and water dispenser.
I would recommend this to a friend - Pros mentioned:Size
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking, good interior space, fits my small kitchen size perfectly
I would recommend this to a friend - Pros mentioned:Ease of use
Great item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was fast and easy to use and get everything started the first day
I would recommend this to a friend - Pros mentioned:Size
❤
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The size, the look, the organization... MY BEST PURCHASE YET!
I would recommend this to a friend - Pros mentioned:Space
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the space and the efficiency of this refrigerator.
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system. Love the color and works great. Very sleek and nice...
I would recommend this to a friend- Pros mentioned:Capacity
Excellent refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest refrigerator ever. So far so good. You can put a lots of food.
I would recommend this to a friend - Pros mentioned:Size
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with our refrigerator. We have really enjoyed it.
I would recommend this to a friend - Pros mentioned:Space
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and plenty of room. Good features and plenty cold.
I would recommend this to a friend - Pros mentioned:Space
Myfridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all my extra space and the ice and water addition
I would recommend this to a friend - Pros mentioned:Space
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge, love the black stainless steel. Plenty of space.
I would recommend this to a friend - Pros mentioned:Space
Samsung fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good I really love all of the space it looks awesome
I would recommend this to a friend