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Customer Ratings & Reviews

Your price for this item is $2,399.99
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The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,314 reviews
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent quick and friendly instal/removal. Came in through the back door, I never would have thought of that. Water line install was equally quick and neat. I had waited over 3 months for delivery from a competitor and went to Best Buy in frustration to find the same unit available for delivery in 2 days. Best Buy is my first stop from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty big and Spacious inside lots of door space. Looks and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for any house or condo.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and nice design. Very good price. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s plenty of space for storage and the fruit drawers keep it fresh

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-build product with easy upkeep and easy to install.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent except water dispenser should have like a night light

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to put shelves together and lots of amazing space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. Very nice looking and functions as it should. Great pick up for the price

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Hats off to Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great use of space. Everything just fits right.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really roomy and super nice. Best fridge I’ve had so far.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Leak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water dispenser leaked from day 1. Sending it back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand your disappointment about the Samsung refrigerator's water dispenser. We are here to help you.

      I have shared a link about the steps if the water dispenser is leaking. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser

      It would also be great if we could talk to you directly and gather more information about your concern.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146913779, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very spacious and energy-efficient fridge. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator, great purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and neat look, It makes the kitchen look very modern.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge except~

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge with lots of features. Only drawback, milk, beer and wiine bottles do not fit on any of the shelves. Only one door shelve is large enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very beautiful and is the perfect size!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it’s so big and stylish best had a great deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tall. OK with RO system input.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taller than we expected, but that gives the extra room, especially for the freezer unit below. The water expects normal household water pressure, so our reverse osmosis output made for a slower water output, but otherwise that worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great its roomy and easy to find things without moving much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good +

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about the height of the shelves and not being able to put tall items in the fridge. Problem is solved by utilizing the door shelves but there is limited space. Otherwise, a great fridge and lots of room in the main part of the fridge for items shorter than a half gallon of milk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung refrigerator. The easily adjustable shelves allow for maximum space efficiency. Fruits and vegetables stay crisp, fresh and delicious in the special drawers. Ice and water delivery is perfect. Best Buy was also quick to issue a price match credit when the product was on sale just a couple of weeks after delivery.

    I would recommend this to a friend