Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Samsung Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well-build product with easy upkeep and easy to install.
I would recommend this to a friend - Cons mentioned:Ice maker
Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent except water dispenser should have like a night light
I would recommend this to a friend - Pros mentioned:Space
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to put shelves together and lots of amazing space.
I would recommend this to a friend - Cons mentioned:Ice maker
Good fridge, terrible ice maker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the French doors and freezer on this fridge, but the water & ice dispenser is shockingly bad. The ice dispenser freezes up and stops making ice, and the water pours incredibly slowly. Filling up a decent sized glass going to take you at least a couple of minutes. Just look up complaints on this ice-maker, I can't believe Samsung released it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Adagar, we want to ensure your ice maker and water dispenser are working at is best. Let's go ahead and assist you with this.
Here are links to help you diagnose when your ice maker or dispenser is frozen, does not make ice (kindly choose not making ice, and ice bucket is stuck or has a block of ice), and the water dispenser is slow. Click on the embedded words and watch the video included.
Ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012
Water dispenser is slow
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146114737) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Space
Hats off to Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great use of space. Everything just fits right.
I would recommend this to a friend - Pros mentioned:Space
Great refrigerator, great purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and neat look, It makes the kitchen look very modern.
I would recommend this to a friend - Pros mentioned:Space
Love it !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really roomy and super nice. Best fridge I’ve had so far.
I would recommend this to a friend - Pros mentioned:Space
Great refrigerator quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very spacious and energy-efficient fridge. We love it!
I would recommend this to a friend Great Fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use along with easy replacement for the water filet . Water comes out cold and fresh all the time. Zero issues with it
I would recommend this to a friend- Cons mentioned:Ice maker
Meh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alright fridge but cheaply made shelves and ice dispenser gets jammed often meh
I would recommend this to a friendBrand response from Samsung
Posted .We want you to have an effortless experience with the refrigerator, EmilyH. Let's look at solutions to get your ice maker working correctly.
Here are some troubleshooting steps to take if your ice dispenser gets jammed. Please click the link and hyperlinks and watch the instructional video for tips.
The Samsung refrigerator ice dispenser issues:
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146603683, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Size
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very beautiful and is the perfect size!!
I would recommend this to a friend - Pros mentioned:Size
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it’s so big and stylish best had a great deal
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great its roomy and easy to find things without moving much
I would recommend this to a friend Tall. OK with RO system input.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Taller than we expected, but that gives the extra room, especially for the freezer unit below. The water expects normal household water pressure, so our reverse osmosis output made for a slower water output, but otherwise that worked fine.
I would recommend this to a friend- Cons mentioned:Ice maker
Ice maker is crap
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall functionality is good but the ice maker is horrible
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MattB,
We would love to assist you with your appliance. Kindly provide us with more details about the refrigerator.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146945463) to help our team pull up your information.
Have a great day,
-Ernest-
A great refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Samsung refrigerator. The easily adjustable shelves allow for maximum space efficiency. Fruits and vegetables stay crisp, fresh and delicious in the special drawers. Ice and water delivery is perfect. Best Buy was also quick to issue a price match credit when the product was on sale just a couple of weeks after delivery.
I would recommend this to a friend- Pros mentioned:Ease of use
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. Worth the purchase. Easy to you and very roomy.
I would recommend this to a friend - Pros mentioned:Space
This is a good gift to buy and it works geat you c
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good gift to buy and it works geat you can buy it
I would recommend this to a friend Good +
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was concerned about the height of the shelves and not being able to put tall items in the fridge. Problem is solved by utilizing the door shelves but there is limited space. Otherwise, a great fridge and lots of room in the main part of the fridge for items shorter than a half gallon of milk.
I would recommend this to a friend- Pros mentioned:Size
Awesome fridge. Not complain.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend it 100% to a friend! Sspacious and big enough.
I would recommend this to a friend