Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
New Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my fridge. I love the ice maker and having the freezer unit lower makes it easy to see everything I have. The black stainless steel looks great. Super satisfied with this purchase
I would recommend this to a friendGreat score
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I scored a gem with my open box fridge. The fridge was in perfect condition, had to travel a little far out. I love the fridge, gives the kitchen s nice touch. However, the smart features are rarely used, especially the camera. Sounds like it’d be helpful but I never use the camera feature. But it’s cool to have.
I would recommend this to a friend- Pros mentioned:Space
Must get
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big and very big storage space. This refrigerator awesome
I would recommend this to a friend My wife likes it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I could connect the fridge to my Samsung phone, but the fridge needs to be in a version that can connect to Wifi to link to the phone. I wish they displayed that information up front.
I would recommend this to a friendNot Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, no issues other than a ding on the side when taken delivery
I would recommend this to a friend- Pros mentioned:Space
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Great price for a simplistic and spacious box.
I would recommend this to a friend Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my new refrigerator. The delivery boys done an excellent job removing my old fridge and installing the new one would definitely use them again and recommend them .
I would recommend this to a friend- Pros mentioned:Capacity
Happy Customers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE IT!! Can't believe the room inside
I would recommend this to a friend - Pros mentioned:Space
Couldn’t be happier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this fridge!! Great space and lots of extra ice!
I would recommend this to a friend - Pros mentioned:Space
Beautiful Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had a about a month. It’s been great. Spacious too!
I would recommend this to a friend - Pros mentioned:Capacity
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge. nothing bad to say about it. Works perfect.
I would recommend this to a friend Great Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Lots a room and the freezer drawer is awesome. Best Buy sales person Kei'shaun knew all the information on the refrigerator and was extremely helpful!
I would recommend this to a friendFrige swap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get it replaced. Salesperson said it would fit. NOPE. Told here needed no more than 33" wide. Should have taken a measuring tape. Oh well they took it back and i had to go pick out another. Done
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good fridge for the price. Would recommend to all
I would recommend this to a friendGreat fridge for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice refridgerator for the price. I cannot speak to the water feature as our connection is not compatabile :(
I would recommend this to a friend- Pros mentioned:Space
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge nice and cold and lots of space......
I would recommend this to a friend - Pros mentioned:Size
We love this frig.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great ice maker and ir so much bigger than our last frig.
I would recommend this to a friend Looks great works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great finish. Really does not show fingerprints.
I would recommend this to a friend- Pros mentioned:Space
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. So sleek and perfect amount of space.
I would recommend this to a friend - Cons mentioned:Ice maker
2 star in a 4 star body
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this model. 2 years out and ice maker has failed 3 times. Additionally water dispenser slows to a crawl until you change the $40 filter. Never lasting more than 1 m and not the recommended 6 months it’s supposed to last. It would be a 4 star without these known issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AnthonyD,
We totally understand your frustration with your refrigerator. Let us help you to make the experience better.
Here is a link for troubleshooting steps for the ice maker that is not working. Kindly choose the corresponding one that matches the situation of your ice maker.
The ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Here is a link for troubleshooting steps for the water dispenser that is slow to dispense water. Kindly click the embedded word.
Samsung refrigerator water dispenser issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146545576) to help our team pull up your information when you message us.
Thank you.
-Ricardo