Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,315 reviews
  • Rated 5 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the purchase of the Samsung refrigerator black stainless with the product style and functionality. We were very satisfied with delivery and set up as well

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Ok buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Ice machine cubes misses glass sometimes when it sprays out. Ice tray doesn’t lock in tightly & we have to push shut.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Icey,

      We appreciate your patience in dealing with the situation you're having right now with your fridge.

      Please know that we value your feedback, and we will continue working on improving the quality of the products and services we offer.

      Ensure the glass is in line with the dispenser to prevent the dispensed water from spilling.

      Special features / Water/Ice dispenser/ Note section on page 43
      https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144779899

      Have a great day.

      ^Charles Samsung

  • Rated 4 out of 5 stars

    Good fridge without all the bells and whistles

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, works great. The only quip is that the display is on the inside of the fridge. a display on the outside would be great but not a deal breaker. Does the job and does it well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there kparab, it is great to hear that your new Samsung Refrigerator is making a statement in your kitchen. We are so happy to welcome you to our family and thank you for trust Samsung in your home. ^Brad Samsung

  • Rated 4 out of 5 stars

    Not Bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no issues other than a ding on the side when taken delivery

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great, love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, plenty of room. Love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge ever. Fits perfectly in our kitchen. Works like a charm. Ive had my previous samsung fridge for 12 years and the only reason i got rid of it is because we renovated and we needed more space. Let’s see how long this will go for.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    2 star in a 4 star body

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this model. 2 years out and ice maker has failed 3 times. Additionally water dispenser slows to a crawl until you change the $40 filter. Never lasting more than 1 m and not the recommended 6 months it’s supposed to last. It would be a 4 star without these known issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AnthonyD,

      We totally understand your frustration with your refrigerator. Let us help you to make the experience better.

      Here is a link for troubleshooting steps for the ice maker that is not working. Kindly choose the corresponding one that matches the situation of your ice maker.

      The ice maker is not working.
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      Here is a link for troubleshooting steps for the water dispenser that is slow to dispense water. Kindly click the embedded word.

      Samsung refrigerator water dispenser issues.
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146545576) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Samsung Refrigerator from Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 1 month ago and So far it's great. The Best Buy sales person Arturo Morales did an outstanding job assisting us. The only issues with the product is very poor design with inside shelves. For design i gave 2 stars only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for a great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice refridgerator for the price. I cannot speak to the water feature as our connection is not compatabile :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is good on this! The only thing I don’t like is that it doesn’t have a light on the water/ice dispenser like my old Samsung fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Refrigerator. Feel like it was a good buy. The one thing I don’t like it is not finger print resistant, but other than that the really good refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    All around great fridge, just a bit noisy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a month, so can't comment on longevity. But so far it's been mostly great. Good build quality, cools fast, ice maker is nice and water is always cold =) The only negative to us is that it's pretty noisy at times. The actual operational noises are fairly quiet and tolerable. But when running, sometimes items inside the fridge seem to vibrate and make noise. I've separated glass items, made sure they're not touching, etc. but doesn't make much of a difference. In the end it's still a great fridge if you don't care for some noise. It bothers me, but not others in my home. So your mileage may vary!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Refrigerator. I am glad that you are enjoying all the features we've included in the product. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    immediate need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the 3 door style we were looking for, and was in stock for delivery in a couple of days which was crucial. Many brands and models had a several week wait to get delivered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    clean, refreshing look to our kitchen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been great with this refrigerator with the exception of the freezer drawer already sticking and not opening up as far as it should. Nothing we cant work around, just gotta pull a little harder sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this new refrigerator. It is very roomy, and the doors open so easily. The filter is right up front, and easy to get to. I had sort of wanted it in white, but they were out of that and I needed it as soon as possible. It was delivered three days later.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good Refrigerator so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this new refrigerator but wish the ice maker was in the door like our last one was. It's location takes up more room inside the refrigerator AND the door. It also is a little awkward to remove the ice bin to dump out the ice cubes. We like that the freezer is one large door with an inside sliding drawer. It gives us more room than our last refrigerator that had two separate drawers.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Not worth buying/ Very slow water Dispenser

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water Dispenser is small that it takes 1 - 2 minutes to fill a water bottle, not worth buying if you want a reliable water dispenser, other than that the ice and cooling works as intended but for me who wanted a reliable water dispenser im dissatisfied

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Having a reliable water dispenser is all we want for you, Entoko. Let us help you improve its performance so you can enjoy having fresh, cold water coming from it.

      The minimum speed and amount for the water to dispense should be 6 ounces (3/4 cup) in under 10 seconds. Please visit this link to learn more.
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly

      You may also watch this video for more assistance if the water dispenser is dispensing ice slowly.
      https://www.youtube.com/watch?v=XR86_O-ZfFA

      Please refer to page 55 of the user manual (Water flow is weaker than normal) for more details:
      https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145756693) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Rated 4 out of 5 stars

    Very Happy !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like everything about my new Fridge. The ice maker is alot quieter than my old one and that is a big plus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok designdesignp

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator started making a loud noise on the second day. It was a fan behind the icemaker that needed to be replaced. Now it is very quiet. The shelves in the refrigerator are not as adjustable as side by sides, which I do not like. There is barely enough room for a 2L bottle unless I remove one shelf.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand how you feel about having a refrigerator that has barely enough room. Let us help.

      We recommend checking the link below for details about organizing your refrigerator.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146821301) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Buy the Upgraded Model

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice Machine barely works. The ice machine is noisy. The water is only cool for the first glass of water if its been sitting for about an hour. Otherwise the water comes out the same temp as the tap. The door mechanism jams regularly so the doors won't close properly. It keeps food cool and the freezer keeps things frozen so it gets 2 stars. Otherwise it would get 1 star. Don't buy this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your Samsung Refrigerator. I am sure that you will find it very useful. Always remember to close the left door before the right so that your door can seal properly. Thank you for choosing Samsung and being a part of our growing Family. ^Brad Samsung