Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,399.99
Clearance
The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,314 reviews
  • Rated 3 out of 5 stars

    All around great fridge, just a bit noisy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a month, so can't comment on longevity. But so far it's been mostly great. Good build quality, cools fast, ice maker is nice and water is always cold =) The only negative to us is that it's pretty noisy at times. The actual operational noises are fairly quiet and tolerable. But when running, sometimes items inside the fridge seem to vibrate and make noise. I've separated glass items, made sure they're not touching, etc. but doesn't make much of a difference. In the end it's still a great fridge if you don't care for some noise. It bothers me, but not others in my home. So your mileage may vary!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Refrigerator. I am glad that you are enjoying all the features we've included in the product. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Excellent fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, makes ice super fast(takes up to 12 hours if you reset the ice maker). Had a side by side before this, really like the French door design more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working like a charm. Had it for about a month or so and other than a quick filter change not sure how long it was there this has been a great addition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    clean, refreshing look to our kitchen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been great with this refrigerator with the exception of the freezer drawer already sticking and not opening up as far as it should. Nothing we cant work around, just gotta pull a little harder sometimes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge door open alarm.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the open door alarm. No more telling my kids to close it. It is onlyissing the smart app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth purchase the sales person was great and knowledgeable and the delivery team did a great job getting the fridge inside my home, they even took the door off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product , excellent quality Not happy with the delivery Took way to long to arrive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very roomy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this refrigerator for about a month and, so far, are absolutely thrilled. It has much more usable space than our previous refrigerator and is organized well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far fridge works great. Best Buy’s delivery service was also great. They were in and out in 20 minutes and put everything back where it belonged.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Buy the Upgraded Model

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice Machine barely works. The ice machine is noisy. The water is only cool for the first glass of water if its been sitting for about an hour. Otherwise the water comes out the same temp as the tap. The door mechanism jams regularly so the doors won't close properly. It keeps food cool and the freezer keeps things frozen so it gets 2 stars. Otherwise it would get 1 star. Don't buy this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your Samsung Refrigerator. I am sure that you will find it very useful. Always remember to close the left door before the right so that your door can seal properly. Thank you for choosing Samsung and being a part of our growing Family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition! Got open-box & works phenomenally. Very happy with this purchase and foresee it as a long-term success as well.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    I need a refund for at list 1/2 of my Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker doesn’t properly for a bran new refrigerator

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great upgrade!! Would recommed this item. Yea.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome Refrigerator

    |
    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical on buying a samsung refrigerator due to some reviews, but it has been nothing short of amazing for the past 3 months!!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Questionable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. Nothing outstanding that piques interest. Ice tray difficult to get out, freezer door can easily hit foot, door hinges loose and won't close sometimes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We'd like to help with these concerns. First, I have this link (https://bit.ly/303O1r1) to help you with the ice maker. I also have this link (https://bit.ly/3mIURvP) that can walk you through what to do if the doors are not closing properly. ^Jecca Samsung

  • Rated 5 out of 5 stars

    No regrets!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying this refrigerator. It has lots of room to store fruit and vegi's as well as cold cuts. Our biggest concern was storing tall milk cartons, but this frig has lots of options. We are very happy with our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works very well and customer service was very pleasant and so were the delivery people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the refrigerator is awesome. Samsung products are top notch. Bought it for my mother she was thrilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PR Samsung Refrigerator

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Refrigerator arrived with scrape along 1 side...no big deal as it won't show. Initial concern was a bent grill in the lower rear of the unit...insulation was showing but insulation wasn't damaged as unit works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside lower drawer in the refrigerator is horrible. It feels like it’s constantly broken. I am very disappointed in the quality of the drawer but besides that it’s a great refrigerator

    I would recommend this to a friend