Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,315 reviews
  • Rated 5 out of 5 stars

    Samsung fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always enjoyed samsung and products and have never heard negative feedback. All lg products that I have owned have all lasted as long as they were guaranteed to last...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator, the brand is just perfect, I’m so happy with it, ifi I have to buy again another one I definitely will get the same one, I recommend

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Questionable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. Nothing outstanding that piques interest. Ice tray difficult to get out, freezer door can easily hit foot, door hinges loose and won't close sometimes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We'd like to help with these concerns. First, I have this link (https://bit.ly/303O1r1) to help you with the ice maker. I also have this link (https://bit.ly/3mIURvP) that can walk you through what to do if the doors are not closing properly. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside lower drawer in the refrigerator is horrible. It feels like it’s constantly broken. I am very disappointed in the quality of the drawer but besides that it’s a great refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, makes ice super fast(takes up to 12 hours if you reset the ice maker). Had a side by side before this, really like the French door design more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge, bad handle design

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great layout, water system works well so far nice and quick, but the freezer handle is a poor design and is weakly attached to the freezer door by a tiny set screw that is bound to loosen and fall off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working like a charm. Had it for about a month or so and other than a quick filter change not sure how long it was there this has been a great addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying this refrigerator. It has lots of room to store fruit and vegi's as well as cold cuts. Our biggest concern was storing tall milk cartons, but this frig has lots of options. We are very happy with our purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge door open alarm.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the open door alarm. No more telling my kids to close it. It is onlyissing the smart app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very roomy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this refrigerator for about a month and, so far, are absolutely thrilled. It has much more usable space than our previous refrigerator and is organized well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth purchase the sales person was great and knowledgeable and the delivery team did a great job getting the fridge inside my home, they even took the door off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PR Samsung Refrigerator

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Refrigerator arrived with scrape along 1 side...no big deal as it won't show. Initial concern was a bent grill in the lower rear of the unit...insulation was showing but insulation wasn't damaged as unit works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    No stars- ice maker leaks and no help getting fixe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big it is but I have a bowl I empty multiple times a day because the ice maker leaks. I have had no help getting answers or a solution! And today the Samsung microwave beeped without even being used and shows an SE. and will not work...3 weeks old both

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy and super happy with my purchase. Ice maker works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product , excellent quality Not happy with the delivery Took way to long to arrive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far fridge works great. Best Buy’s delivery service was also great. They were in and out in 20 minutes and put everything back where it belonged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the refrigerator for a month and it is good. We had to replace our 15 year old Samsung. This one is smaller and the ice works a little different but we are getting use to it. Delivery and setup was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! been having it for about 2 years and works perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice big fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and paid for fridge all online. Arrived at store after notification that fridge was ready for pickup. Staff was very helpful and I was in and out of there fast.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Tigg, I would like to congratulate you on your new Samsung Refrigerator. We thank you for choosing Samsung and welcome you to our community. ^Brad Samsung

  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    I need a refund for at list 1/2 of my Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker doesn’t properly for a bran new refrigerator

    No, I would not recommend this to a friend