Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not satisfied with the purchase, the fridge arrived with more sinks than it had in stock.
I would recommend this to a friend- Cons mentioned:Ice maker
ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.like the fridge but it would be nice if the ice dispenser didn’t throw ice chips on the floor.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Noodles,
Thank you for bringing this to our attention. I see you have some concerns with the fridge. I sincerely apologize for the inconvenience this has caused you.
Please know that we value your feedback. We will continue improving the quality of the products and services we offer.
Ensure the glass is in line with the dispenser to prevent the dispensed water/ice from spilling.
Special features / Water/Ice dispenser/ Note section on page 43
https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf
Samsung's ice makers are designed to stop when they're full. There are two methods for this: an optical sensor or a mechanical arm, which detects when ice has piled high enough. If your ice maker won't stop making ice, it means ice is not piling high enough to reach the sensor or arm, typically because the ice bucket is not in the proper position.
Samsung ice maker makes too much ice https://www.samsung.com/us/support/troubleshooting/TSG01203469/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144780189
Have a great day.
^Charles
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price; very good help assist for installation
I would recommend this to a friendGorgeous and Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, this is such a beautiful, great quality refrigerator. We can't stop voicing how much we love it! Plenty of room with excellent organizational shelves and drawers. The inside lighting is pleasant, not blinding. Spoiled and exceptionally happy we chose Samsung!
I would recommend this to a friendI've always had good luck with Samsung products.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appliance was delivered on time and set up for us. We had a very small entryway and the delivery men did a great job not to damage anything. No problems with the refrigerator and has been working perfectly since it was installed.
I would recommend this to a friend- Pros mentioned:Capacity
Excellent Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing capacity and a beautiful new look with the black stainless steel. Always recommend a Samsung refrigerator!
I would recommend this to a friend Very nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem with this thing is that some of the shelving is too short for normal things like milk gallons and is not very adjustable. Otherwise it is a really nice fridge for the money.
I would recommend this to a friend- Cons mentioned:Ice maker
Nice Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge for the price but the water dispense sometimes drips too fast so it splashes on the fridge and leaves water marks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there KimTaylor,
Congratulations on your new Samsung Refrigerator and thank you for taking the time to post your review. I understand your frustration in regards to water marks on your refrigerator. Its always a good idea to use a damp microfiber towel with mild detergent for the harder ones. Once you see that the mark is gone, grab another and wipe dry. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Space
The best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great refrigerator. It has a lot of space and cool and freezes quickly. I would recommend to anyone looking for a new refrigerator!
I would recommend this to a friend Great Fridge Better Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge looks great, and the delivery was fantastic. They were super helpful and found a way to get it up and installed in my split level house.
I would recommend this to a friendLove it but Samsung needs to add light back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge BUT be aware that there is NO LIGHT on the ice/water maker. Not sure why Samsung went this route but it makes a difference for those nighttime water fills!
I would recommend this to a friendSo happy work great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is actually our 3 exchange and we are so happy.work very great
I would recommend this to a friendGreat refrigerator for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung refrigerator is well designed and works well for us. Love the fact that the large deli tray will open all the way, even if the doors are not open past 90 degrees. Well thought out and convenient interior design.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge works great. No complaints. Just make sure if it dosnt work when you get it, turn off the demo mode….no one told me that
I would recommend this to a friendowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator it looks great and haven't ha it long enough to check out the performance
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent refrigerator, the only detail I don't like is having to open both doors to open the inner drawer.
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for a great price. A little noisy at times, but it looks and runs great.
I would recommend this to a friendCouldn’t be happier
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be happier with my choice, I purchased these 2 years ago and I have no complaints.
I would recommend this to a friendSamsung Fridge is doing good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it about 2 weeks ago, and so far so good. Its actually too early to have a comprehensive evaluation of the Fridge
I would recommend this to a friendBeautiful Exellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. I loved it, and I'm recommend I'm satisfied BEST BUY is the best store. I has been costumer for more the 20 years.
I would recommend this to a friend