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Customer Ratings & Reviews

Your price for this item is $2,399.99
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The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,314 reviews
  • Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung Refrigerator, this is the 2nd Samsung I have purchased from Best Buy you can not beat the quality or price. I would not purchase any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several refrigerators in my life but this is by far the best one I have ever owned. The layout and functionality of the Samsung is superb. I would recommend it, without reservations, to any one desiring the best in it's field.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were very happy with the personalized service and time that was afforded us in our purchase of a kitchen bundle. We received a few nice perks and delivery was customized to fit our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Samsung refrigerator. like the lay out in the refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is wonderful. Service was good. The only thing better would have been a white fridge but with all the shortages it was back ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying it thus far. Really like the wider side by side feature with the freezer at the bottom. The water comes out tasting good. Forgot to ask how to keep it shiny. I due notice finger prints easily show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 3-door French door fridge and freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator! Keeps food cold and fresh for a very long time. Freezer section is quite large and food stays frozen in 0 degree F temperature. Water and ice dispenser conveniently located in the left door

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services . Delivery was simple and with no complications

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge but needs more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is good but needs more flexibility with interior shelves and door compartments. Not enough space to fit the essentials all in one place. Overall satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customers Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy as name says a place to buy best things . Have been associated with best buy for years and am a happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy access refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this refrigerator right away at Best Buy. Wanted something my tall husband could reach into and find things easily and I wanted the water and ice dispenser so we both won! It’s an easy clean surface on the outside. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THR BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY FAMILY AND I LOVE THIS FRIGE. WE WOULD RECOMMEND THIS FRIDGE ANYONE LOOKING TO BUY A NEW REFRIGERATOR.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustability

    Rated 3 out of 5 stars

    Poor shelve height design.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, this refrig. is working fine. My major complaint is the limited adjustability of the shelves. Top shelf its fixed (9") clearance is too low for many items. The mid shelf is adjustable. But again, the net result is poor. Arrived at 7" clearance. Raise right half of shelf to 3". This may seem very narrow, it is. However, it is the only way to obtain a clearance over (8 1/2") needed for liquid carton (Milk, OJ, Half&Half, etc.) and many other items such as (Ketchup, wine bottle, 2 liter drink, etc.). You do have one door shelf for these items, but if you use more than three of these items, you need to move shelves. My recommendation to Samsung is, get rid of the small bottom full width drawer and increase the shelf area and adjustability.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, BruceC!

      Let us help you make your fridge more space-efficient and organized.

      At these links, you will learn tips to help organize your fridge and get the most out of your food.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      How to properly stock your Samsung refrigerator and adjust the shelves and bins:
      https://www.youtube.com/watch?v=pN8js9mZrXI

      Samsung refrigerator shelf/drawer removal and cleaning guide:
      https://www.samsung.com/us/support/answer/ANS00063107/

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145295899) to help our team pull up your information when you message us.

      Thank you for choosing Samsung. Have a wonderful day!

      —Vannesa Samsung

  • Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek lines modern and sophisticated the light inside bright for you see all inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this refrigerator. The french door is so much better than the side by side we used to have. The ice maker and water dispenser are excellent. I would definitely recomend this brand and style of refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Servicewithasmile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who delivered the refrigerator were great. They placed it exactly where I needed it. They gave me some instructions about discarding some water and ice initially to clear the water line so there wouldn't be an off taste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bes of the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent can’t believe how good it came out this open box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung French door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Hate that Best Buy makes me type a long review, but we are very happy with this refrig!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge, especially for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great! It has tons of space and the interior is very customizable when it comes to shelf placement. I just wish that the water/ice dispenser had a light.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Great fridge for the price !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge the only thing i don't like is that it makes alot of mess when we get ice in a cup other than that is ok

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Thank you for your new Samsung Refrigerator purchase. Your review provides us insight in what our customers are wanting in our products. Thank you for choosing Samsung. ^Brad Samsung