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Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,315 reviews
  • Rated 4 out of 5 stars

    Great fridge, especially for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great! It has tons of space and the interior is very customizable when it comes to shelf placement. I just wish that the water/ice dispenser had a light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansung Refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall refrigerator looked great with a few mishaps that Geek Squad will be working on. It is funtioning well so far.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Great fridge for the price !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge the only thing i don't like is that it makes alot of mess when we get ice in a cup other than that is ok

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Thank you for your new Samsung Refrigerator purchase. Your review provides us insight in what our customers are wanting in our products. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung Refrigerator, this is the 2nd Samsung I have purchased from Best Buy you can not beat the quality or price. I would not purchase any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good since last 2 years, no issue, good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase! Love Tulsa Midtown!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great, allthough the best experience is buying from Bestbuy mid-town tulsa is the best experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Was able to get this delivered pretty quick. Has lots of space in the fridge area and freezer area. It got cold pretty quickly as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This fridge rocks

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this fridge all my bean burritos would go bad; and no one likes a smelly bean burrito. Am I right?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astounding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was astonished of how amazing the process was made from the beginning to the end and every in between! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator with ice & water

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung Refrigerator! It has lots of interior space so it holds lots of food and drinks, keeps foods at perfect temperature, and it looks great. I especially like that it is fingerprint resistant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly Samsung out did themselves, and I love the cubed and crushed ice.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustability

    Rated 3 out of 5 stars

    Poor shelve height design.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, this refrig. is working fine. My major complaint is the limited adjustability of the shelves. Top shelf its fixed (9") clearance is too low for many items. The mid shelf is adjustable. But again, the net result is poor. Arrived at 7" clearance. Raise right half of shelf to 3". This may seem very narrow, it is. However, it is the only way to obtain a clearance over (8 1/2") needed for liquid carton (Milk, OJ, Half&Half, etc.) and many other items such as (Ketchup, wine bottle, 2 liter drink, etc.). You do have one door shelf for these items, but if you use more than three of these items, you need to move shelves. My recommendation to Samsung is, get rid of the small bottom full width drawer and increase the shelf area and adjustability.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, BruceC!

      Let us help you make your fridge more space-efficient and organized.

      At these links, you will learn tips to help organize your fridge and get the most out of your food.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      How to properly stock your Samsung refrigerator and adjust the shelves and bins:
      https://www.youtube.com/watch?v=pN8js9mZrXI

      Samsung refrigerator shelf/drawer removal and cleaning guide:
      https://www.samsung.com/us/support/answer/ANS00063107/

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145295899) to help our team pull up your information when you message us.

      Thank you for choosing Samsung. Have a wonderful day!

      —Vannesa Samsung

  • Rated 4 out of 5 stars

    Lighting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed in the inside lighting. There is a shadow on the shelves under the ice maker unit. Side lighting would help with this problem. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung French door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Hate that Best Buy makes me type a long review, but we are very happy with this refrig!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek lines modern and sophisticated the light inside bright for you see all inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fridge. I like that the crushed ice is soft. My wife is happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that you can move the shelves around at any time so if you have like a bottle of wine or something then you can move it so that your wine or anything else is able to fit in there with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a year with fridge. No issues at all. Ice maker and water dispenser work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this refrigerator It’s amazing! Can’t say more how much we love it! The features it has include water ice and crushed ice which is awesome. The family is all very happy with this as our choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Samsung refrigerator. like the lay out in the refrigerator.

    I would recommend this to a friend