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Customer Ratings & Reviews

Your price for this item is $2,399.99
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The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 2314 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,314 reviews
  • Rated 5 out of 5 stars

    Get this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large interior, i like the rapid cool feature since i bake and cooling a cake is much faster now. Makes ice fast. The price is amazing, beats comparable models that cost hundreds more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the refrigerator looks and its functionality! It has awkward spacing on one side of thr french doors, but i found small items to gill that space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Spitting ice everywhere

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big. Not counter depth. Ice is hard to get and the smaller size comes out all over the place

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Refrigerator. We are sure that you will enjoy this product. Thank you for choosing Samsung and being a part in our growing family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Happy customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a quick delivery and installing. The people who installed, they were professional. So far the refrigerator seems good, hopefully there will be no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving French Door Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning French door refrigerator and loving it. Much easier to place and take out items both from refrigerator and bottom freezer. Costs slightly more compared to side by side door but worth it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but it is what I expected. Appearance is grea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was great to deal with. Their delivery was excellent the set up was excellent the whole experience was very good. I’m very happy with the Samsung refrigerator and would recommend purchasing this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend, easy installation, great fit in our home and large amount of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it if anyone wants to buy refrigerator that is it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ditto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product. Finally can put magnet displays on the door. Roomy and easy to view and use. Would be nice to have more space for gallon size products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chuck is Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I intended to purchase and searched all brands and selected the Sam Sung French doors with freezer on the bottom. Fits where I wanted it and works perfectly. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Unhappy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with water and ice dispenser. Water and ice fall outside cup wetting floor. Too messy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Refrigerator. We are sure that you will love this spacious unit. When you are dispensing ice and water, make sure to line the cup up with your ice shoot and water dispenser to ensure there is nothing escaping from your glass. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Phenomenal fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it other than the ice being slightly slow it was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than positive. Exactly as we expected from a Samsung product. Hard to beat on price and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is the left food tray hits the left door. You open the door as far as it will go and the tray will still hit it. If the door opened another 2” the tray would slide out. Poor design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung full size fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always disappointed with the small ice capacity but otherwise am happy with my purchase, to new to really know

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect the design and the space is pretty good

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Bad news

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking but i had to call multiple times to get it fixed its a closed unit so it not repairable. Ice maker broke 3 times all around its a trash appliance

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SawyerG,

      We understand the frustration of not having a working ice maker. Allow us to help you with the fridge.

      Here is a link to help you with the ice maker. Please watch the full video, follow the steps, and click the hyperlinks for further assistance.

      Ice maker is not working.
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146632053 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by salesman working 2 customers at once. Delivery did not come day promised but received a price adjustment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house us a rental property. I havenot even seen our refrigerator yet. I really haven't comments. Best Buy is a great place to buy appliances. I appreciate your company. Thank you Richele Kurtzer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Fridge!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator we love it!!!! The installation was easy fast and the technitian knew a lot and could explain very simple the process.

    I would recommend this to a friend