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Customer reviews

Rating 4.3 out of 5 stars with 2315 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,315 reviews
  • Rated 4 out of 5 stars

    Good looking refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of this fridge! My only complaint would be that there isn't very space in the door with ice/water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage capacity. It easily has room for pizza boxes and gallon milk and juice containers. The freezer is deep and spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge, love how slow the water come out for no over spill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues at all!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Haven’t had a single issue. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is laid out well utilizing every bit of space. The freezer compartment is large enough to hold everything we need and is easy to navigate

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Avoid at all costs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker is absolute garbage. After about a year or owning it, it started to ice over to the point that I now have to defrost it every 2 weeks or so. It's terribly loud as well. Next time we are in the market for a fridge, I can guarantee it WON'T be a Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our other refrigerator with this Samsung. Has great room inside. Ice cubes are full size so your drink does not get watered down quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gosh. I love this thing. It has upgraded our kitchen tenfold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best out there in the market in terms of the value of your buck. A water filter is a little expensive but it's worth it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for the good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the communications it was fast y very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome look still working as advertised. Will recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator with good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator but with a small part missing when delivered. The Best buy has good service to restore the part later. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy is best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is always the best!! I received my kitchen appliances on time and it was installed perfectly!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BKris! We're so glad to hear you had such a pleasant experience. We hope you have just as great of an experience with this refrigerator. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is a nice upgrade in our kitchen however the installation team process did not go well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an improvement! Replaced a 15-year old side-by-side -- French Door configuration makes a huge difference in accessibility and storage. And black stainless steel looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great person Michael help us Just which we could move one stationary shelf up Love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it if anyone wants to buy refrigerator that is it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far everything is working good. I am getting use to the black stainless as I was a stainless steel person for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it other than the ice being slightly slow it was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes a very good product. This is a repeat purchase. Our last fridge is still in good working order, we wanted to give our kitchen a new look.

    I would recommend this to a friend