Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Great fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this refrigerator for 2 days, but I am loving it so far. It is roomy and cold, and the ice and water dispenser is much better than my old one.
I would recommend this to a friendOverall a good appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, delivery was a nightmare, but husband was able to set up. Wish it had a light on the ice/water dispenser.
I would recommend this to a friendFabulous Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great storage capacity. It easily has room for pizza boxes and gallon milk and juice containers. The freezer is deep and spacious.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty good Fridge, I got it with a discount with BestBuy membership.
I would recommend this to a friendgreat fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great fridge, love the doors and water features. BB set it up too!
I would recommend this to a friend- Cons mentioned:Ice maker
Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice is dipensed very slowly and gets stuck. Crushed ice is impossibly slow. We stopped using.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, Congratulations on your new Samsung Refrigerator. I see that you are not satisfied with how fast the ice maker is. I would like to make sure you are getting the best performance. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01001015/ Thank you for choosing Samsung. ^Brad
Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and love it. Only change I would make is move the spout where the water comes out back a little.
I would recommend this to a friendInstallation very poor performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refridgerator is fine, just it is not on wheels? Why? I risk scratching my wooden floors any time it needs to be pulled out. When it was being installed the technician shoved the fridge so hard into the wall, he bent the shut off valve, and punctured my existing water line. I had to call someone out to replace my water line. Not happy with the Geek Squad's performance. pitiful.
No, I would not recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a great person Michael help us Just which we could move one stationary shelf up Love the product
I would recommend this to a friend- Cons mentioned:Ice maker
Avoid at all costs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is absolute garbage. After about a year or owning it, it started to ice over to the point that I now have to defrost it every 2 weeks or so. It's terribly loud as well. Next time we are in the market for a fridge, I can guarantee it WON'T be a Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Clutzycook,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having issues with your refrigerator as your ice maker not working properly and it's loud. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ to guide you on your ice maker. Just click on "Ice bucket is stuck or has a block of ice" to fix the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144516811.
-Noraina
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good good goood good good good good good good good
I would recommend this to a friendNice fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Very nice and spacious also love the color of it.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Seems like the water speed is a little slow but that’s ok the ice maker is awesome.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our other refrigerator with this Samsung. Has great room inside. Ice cubes are full size so your drink does not get watered down quickly.
I would recommend this to a friendMike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellant product and a great deal. Sales and customer service were very knowledgable and couteous
I would recommend this to a friendNew refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is laid out well utilizing every bit of space. The freezer compartment is large enough to hold everything we need and is easy to navigate
I would recommend this to a friendHappy camper
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this refrigerator for several months and I love it
I would recommend this to a friendBest fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product . Must buy. We dont have problems.!!!
I would recommend this to a friendGood looking refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color of this fridge! My only complaint would be that there isn't very space in the door with ice/water.
I would recommend this to a friendGreat fridge! Works well, keeps things very cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is wonderful and it great for home use. However, taking parts off the fridge, stickers and plastic, installing everything ourselves was such a hassle. Taking the plastic or sticker off was not very clean on the fridge. Wish they stuff and protected the fridge better by not sticking all the foam/plastic wrap so tightly. Parts of the sticky foam and plastic wrap is still on the fridge hinges.
I would recommend this to a friend