Customer Ratings & Reviews
- Model:
- RF27T5201SG/AA
- SKU:
- 6401608
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ample space, large size, and quiet operation of this 27 cu. ft. French door refrigerator. Many appreciate its sleek design and ease of use, along with features like fingerprint resistance and effective cooling. However, some customers have experienced issues with the ice maker and reported concerns about the refrigerator's long-term reliability. A few also mentioned limitations in shelf adjustability and some instances of door-related problems.
This summary was generated by AI based on customer reviews.
Mike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellant product and a great deal. Sales and customer service were very knowledgable and couteous
I would recommend this to a friendPhenomenal fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it other than the ice being slightly slow it was perfect
I would recommend this to a friendlike it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks very good, could use lighting at ice/water dispenser though a cubic foot smaller then our older samsung cannot see any major difference, very happy
I would recommend this to a friend- Cons mentioned:Ice maker
Bad news
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking but i had to call multiple times to get it fixed its a closed unit so it not repairable. Ice maker broke 3 times all around its a trash appliance
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SawyerG,
We understand the frustration of not having a working ice maker. Allow us to help you with the fridge.
Here is a link to help you with the ice maker. Please watch the full video, follow the steps, and click the hyperlinks for further assistance.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146632053 to help our team pull up your information.
Have a great day.
^Aloe
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty good Fridge, I got it with a discount with BestBuy membership.
I would recommend this to a friendCapacity is spacious!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelf space is perfect for large trays. The only thing it's lacking is a courtesy light near the water dispenser.
I would recommend this to a friendRefigator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely and mesmerized by the value and price of this refrigerator I could not leave the store without purchasing it
I would recommend this to a friendVery spacious.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the frig overall, but minor scratch when delivered and not in a box. As far a finger print resistant, not totally.
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, only drawback is the ice is very slow in dispensing the cubes from the door.
I would recommend this to a friend- Pros mentioned:Space
Great Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator, perfect amount of space! So sleek and beautiful too!
I would recommend this to a friend - Cons mentioned:Reliability
It makes more ice than most!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, this replaced an LG that died after only 3 years. So went with Samsung. Not the most expensive by any means, but we liked the black stainless and bigger ice capacity. Will up this to 5 stars if it goes past 7 years with no issues.
I would recommend this to a friend Sld42
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a dent. The refrigerator works great. Waiting for my gift certificate to override the dent.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this frig better than I anticipated. I just don't like that the bottom drawer doesn't come out that far.
I would recommend this to a friendNice fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Very nice and spacious also love the color of it.
I would recommend this to a friendgood fridge!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i don;t like to review purchases right away. we had the fridge a little over one year. still very happy with purchase! very well designed. great configuration and features
I would recommend this to a friendBrand response from Samsung
Posted .Hi there zzz43, I want to congratulate you on your new Samsung Refrigerator and really appreciate you sharing your customer experience. We are excited to know that you are happy with your purchase and glad to have you a part of our family. Thank you for choosing Samsung in your home. ^Brad
I don’t know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice I like it Samsung 27 cu refrigerator with external water and ice
No, I would not recommend this to a friendim spoiled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. I dont like that it doesnt have an ice tray in the freezer section
I would recommend this to a friend- Cons mentioned:Ice maker
Problems in the first week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for one week and ice maker is already broken and needs to be replaced.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your newly installed Samsung Refrigerator. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142823275. We thank you for being a part of the Samsung family. ^Brad
Refrigerator up sell!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matt did a great job with recommending & helping with the purchasebof my samsung french door refrigerator & sold me a stove to match. Great up selling Matt!!!
I would recommend this to a friendVery good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Spacious interior with easy access and viewing of freezer compartment. Very pleased with the decision to purchase.
I would recommend this to a friend